Customer reviews from geappliances.com
GE - 24" Front Control Built-In Plastic Tub Dishwasher with Dry Boost and 59 dBA - Stainless Steel
Average customer rating
3.4
(2,546 Reviews)
Rating breakdown 2,546 reviews
5 Stars
926
4 Stars
446
3 Stars
343
2 Stars
327
1 Star
504
55%of customers recommend this product.
(
1,158 out of
2,089)
Customer Reviews for GE - 24" Front Control Built-In Plastic Tub Dishwasher with Dry Boost and 59 dBA - Stainless Steel
Customer Rating
2
Used for 2 months and broke
on January 3, 2023
Posted by: Bdon1031
from KS
Product is cheaply made broke after 2 months of using it.
No, I would not recommend this to a friend.
Features
3
Performance
2
Quality
2
Value
3
Response from geappliances.comBy Haley@GEA , GE Appliances, January 12, 2023
Hello there.
Thank you so much for providing us with some insight on your dishwasher. We are incredibly sorry to hear your ownership experience has been disappointing.
We notice your appointment with our technicians was recent, and we hope they were able to bring your dishwasher back to life! Please feel free to reach out to us at any time at all. We appreciate you so much for being a part of our GEA family.
-Haley@GEA
Thank you so much for providing us with some insight on your dishwasher. We are incredibly sorry to hear your ownership experience has been disappointing.
We notice your appointment with our technicians was recent, and we hope they were able to bring your dishwasher back to life! Please feel free to reach out to us at any time at all. We appreciate you so much for being a part of our GEA family.
-Haley@GEA
Written by a customer while visiting geappliances.com
Customer Rating
1
Poor Quality
on January 4, 2023
Posted by: Anand C
from Little Elm, TX
Overall washer seems to be OK, but top shelf is kind of poor quality as it has already started bending forward within 2 weeks of normal usage.
No, I would not recommend this to a friend.
Features
3
Performance
3
Quality
1
Value
3
Response from geappliances.comBy Krystal@GEA, GE_appliances, January 14, 2023
Hello there- We are sorry to hear that your new dishwasher is not what you expected. If you are having issues with the dishwasher bending forward we highly recommend contacting our service department at
1-800-GECares (1-800-432-2737)
Monday – Friday: 8 a.m. – 8 p.m. ET
Saturday – Sunday: Closed
We strive to provide the best possible quality and will share your review with our quality team for any necessary improvements. Please contact us if you have any questions or concerns. We hope you will consider purchasing GE Appliances in the future and allow us the opportunity to regain your faith in our products. We wish you the very best! -Krystal@GEA
1-800-GECares (1-800-432-2737)
Monday – Friday: 8 a.m. – 8 p.m. ET
Saturday – Sunday: Closed
We strive to provide the best possible quality and will share your review with our quality team for any necessary improvements. Please contact us if you have any questions or concerns. We hope you will consider purchasing GE Appliances in the future and allow us the opportunity to regain your faith in our products. We wish you the very best! -Krystal@GEA
Written by a customer while visiting geappliances.com
Customer Rating
1
does not work
on January 4, 2023
Posted by: silos
from san antonio
It won't drain only works for about 3 minutes before shutting off
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Elliot@GEA, GE Appliances, January 6, 2023
Hi there, thank you for taking the time to reach out with this feedback. We are very disappointed to read about your experience with this dishwasher not draining or powering on as expected, and I can certainly understand your frustration.
We do have a few support steps for these issues which can be found on page 21 of the manual, linked here: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-4000218-2.pdf
If the above steps do not solve the issue for you, we recommend scheduling an appointment with our factory service and repair team by calling 1-800-GECares (1-800-432-2737) Monday – Friday: 7 a.m. – 10 p.m. ET and Saturday – Sunday: 8 a.m. – 6 p.m. ET, or by visiting https://www.geappliances.com/ge/service-and-support/service.htm
We hope this helps, and please feel free to let us know if there are any additional ways we can assist you moving forward. -Elliot@GEA
We do have a few support steps for these issues which can be found on page 21 of the manual, linked here: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-4000218-2.pdf
If the above steps do not solve the issue for you, we recommend scheduling an appointment with our factory service and repair team by calling 1-800-GECares (1-800-432-2737) Monday – Friday: 7 a.m. – 10 p.m. ET and Saturday – Sunday: 8 a.m. – 6 p.m. ET, or by visiting https://www.geappliances.com/ge/service-and-support/service.htm
We hope this helps, and please feel free to let us know if there are any additional ways we can assist you moving forward. -Elliot@GEA
Written by a customer while visiting geappliances.com
Customer Rating
1
Loud and Rusty
on January 6, 2023
Posted by: KayP2020
from Macon, Georgia
We purchased our new build home 2 years and 4 months ago. With an open concept home, the dishwasher is quite loud but not a huge deal. The main problem, is that the top and bottom racks have rusted terribly and the silverware holder has not held up (falling apart).
Features
4
Performance
3
Quality
1
Value
1
Response from geappliances.comBy Sydney@GEA, GE_Appliances, January 13, 2023
Hello,
Thank you for taking the time to provide feedback. We are so sorry to hear that your dishwasher racks are rusting and that your silverware holder is falling apart. We know how disappointing that must be. We would like to get some further information from you. An agent will be reaching out to you via email. Please respond to the email at your earliest convenience. We are looking forward to speaking with you - Sydney@GEA
Thank you for taking the time to provide feedback. We are so sorry to hear that your dishwasher racks are rusting and that your silverware holder is falling apart. We know how disappointing that must be. We would like to get some further information from you. An agent will be reaching out to you via email. Please respond to the email at your earliest convenience. We are looking forward to speaking with you - Sydney@GEA
Written by a customer while visiting geappliances.com
Customer Rating
3
GE Dishwasher
on January 7, 2023
Posted by: Disapp
from Birmingham, Al.
This Dishwasher was put in new 3 1/2 years ago. It just quite working, it has power going to it, but the front panel won't light up. Had a workman of my choice come out, said it was more than likely the Motherboard. A dishwasher should last more that several years. I only use my dishwasher 1x a week !!
No, I would not recommend this to a friend.
Features
4
Performance
4
Quality
2
Value
2
Response from geappliances.comBy Krystal@GEA, GE_appliances, January 12, 2023
Hello - We're sorry to hear that your dishwasher panel is not working. This is certainly not what we'd expect, nor the ownership experience we'd want you to have. We understand how disappointing that would be as a new purchase, and we apologize for any inconvenience this has caused. We strive to provide the best possible quality and will share your review with our quality team for any necessary improvements. Thank you for sharing with us. Please let us know if we are able to provide any assistance in the future. -Krystal@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Dishwater
on January 9, 2023
Posted by: Rod204
from South Carolina
Dishwater overall has cleaned dishes well. Easy to program to wash ..
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
4
Good clean
on January 10, 2023
Posted by: SamHaslet70123
from Wimauma Fl
The dishwasher cleans dishes well. Im not one to leave food debris on the dishes. Im pleased.
I would recommend this to a friend!
Features
4
Performance
4
Quality
4
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
3
Good basic model
on January 11, 2023
Posted by: Ruperto
from Texas
Easy to use and has several wash modes. Good basic model.
No, I would not recommend this to a friend.
Features
3
Performance
3
Quality
3
Value
4
Response from geappliances.comBy GE Appliances, January 12, 2023
Hello - We are so happy to hear from you and we really appreciate your feedback. It always means a lot to us.
We're glad that you appreciate the value and performance of this model and we hope you continue to enjoy using it for your daily laundry needs. Not that we expect anything to happen, but if you need any help always feel free to get in touch with us.
Stay safe out there.
Jonathon@GEA
We're glad that you appreciate the value and performance of this model and we hope you continue to enjoy using it for your daily laundry needs. Not that we expect anything to happen, but if you need any help always feel free to get in touch with us.
Stay safe out there.
Jonathon@GEA
Written by a customer while visiting geappliances.com