Customer reviews from geappliances.com
GE - 24" Front Control Built-In Plastic Tub Dishwasher with Dry Boost and 59 dBA - Stainless Steel
Average customer rating
3.4
(2,355 Reviews)
Rating breakdown 2,355 reviews
5 Stars
875
4 Stars
426
3 Stars
326
2 Stars
281
1 Star
447
57%of customers recommend this product.
(
1,113 out of
1,956)
Customer Reviews for GE - 24" Front Control Built-In Plastic Tub Dishwasher with Dry Boost and 59 dBA - Stainless Steel
Customer Rating
1
Not great
on November 7, 2023
Posted by: J Nicoles
The home builders included this in their package. We would have never purchased this appliance. It feels cheap. The bottom rack constantly becomes unaligned. The dishes and dishwasher is still wet after full cycle and dry with heat.
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Devin, GE_Appliances, November 8, 2023
Good evening,
Thank you for taking the time to leave a review on your new GE Appliances built-in dishwasher. We are truly sorry to hear that you are not completely satisfied with the quality of the refrigerator, the bottom rack gets out of alignment, and the dishes are still wet once the cycle is complete. Your feedback ensures that our product design teams are aware of any changes or perfections we can make to improve the overall performance and convenience this appliance has to offer.
We recommend reviewing the article at the link below for troubleshooting tips and information on how to enhance the drying performance:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=17451&_ga=2.64835436.2146283185.1699282175-1100713441.1674245189
Your dishwasher has a feature called Dry Boost, which is an innovative new drying option that targets hard-to-dry items like plastics. It significantly improves drying performance, providing up to three times better drying compared to a Heated Dry option. We recommend selecting this feature when starting the wash cycle. Thank you for your review!
-Devin@GEAppliances
Thank you for taking the time to leave a review on your new GE Appliances built-in dishwasher. We are truly sorry to hear that you are not completely satisfied with the quality of the refrigerator, the bottom rack gets out of alignment, and the dishes are still wet once the cycle is complete. Your feedback ensures that our product design teams are aware of any changes or perfections we can make to improve the overall performance and convenience this appliance has to offer.
We recommend reviewing the article at the link below for troubleshooting tips and information on how to enhance the drying performance:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=17451&_ga=2.64835436.2146283185.1699282175-1100713441.1674245189
Your dishwasher has a feature called Dry Boost, which is an innovative new drying option that targets hard-to-dry items like plastics. It significantly improves drying performance, providing up to three times better drying compared to a Heated Dry option. We recommend selecting this feature when starting the wash cycle. Thank you for your review!
-Devin@GEAppliances
Written by a customer while visiting geappliances.com
Customer Rating
1
Not worth owning this model.
on November 18, 2023
Posted by: Duns23
from Florida
This dishwasher was supplied by the builder. It has no insulation so it is very loud. It doesn’t dry the dishes, we always have to hand dry them. Most of the time it doesn’t even wash them. Completely plastic parts.
No, I would not recommend this to a friend.
Features
2
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Charlie, GE_Appliances, November 21, 2023
Hi there,
Thank you for taking the time to provide feedback on your dishwasher. We're sorry to hear that you're not satisfied the performance of dishwasher.
There are a few noises heard when the dishwasher is in use. We recommend taking a look at the link below for normal sounds: https://products.geappliances.com/appliance/gea-support-search-content?contentId=16269
If the dishwasher is not drying your dishes properly. Please take a look at the link below for troubleshooting steps: https://products.geappliances.com/appliance/gea-support-search-content?contentId=17451
To improve the wash performance, we recommend taking a look at the link below:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=17452#:~:text=Excessive%20amounts%20of%20food%20may,that%20will%20affect%20wash%20performance
If you have any further questions or concerns, please let us know.
-Charlie@GEAppliances
Thank you for taking the time to provide feedback on your dishwasher. We're sorry to hear that you're not satisfied the performance of dishwasher.
There are a few noises heard when the dishwasher is in use. We recommend taking a look at the link below for normal sounds: https://products.geappliances.com/appliance/gea-support-search-content?contentId=16269
If the dishwasher is not drying your dishes properly. Please take a look at the link below for troubleshooting steps: https://products.geappliances.com/appliance/gea-support-search-content?contentId=17451
To improve the wash performance, we recommend taking a look at the link below:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=17452#:~:text=Excessive%20amounts%20of%20food%20may,that%20will%20affect%20wash%20performance
If you have any further questions or concerns, please let us know.
-Charlie@GEAppliances
Written by a customer while visiting geappliances.com
Customer Rating
2
ok but cheap construction
on December 11, 2023
Posted by: Dmason76
from Hahira, GA
washes dishes fairly well. latch/handle cracked about after 1 year after install by our builders...it "survived" until year 2 when it completely broke off. Cheap plastic, poor design. the GE microwave installed with the GE set of appliances lasted exactly 13 months before dying, right after the 1yr warranty. I'm holding my breath on the stove.
Features
3
Performance
2
Quality
2
Value
2
Response from geappliances.comBy Adrian, GE_Appliances, December 19, 2023
Greetings! Thank you for providing us with your valuable feedback. We are so sorry to hear that this dishwasher latch/handle broke after 2 years of use. This is in no way the quality that we expect, and we will be sure to pass these comments along to our product design teams for review.
We appreciate you choosing GE Appliances for your home. Please let us know if we can be of any further assistance. - Adrian@GEAppliances
We appreciate you choosing GE Appliances for your home. Please let us know if we can be of any further assistance. - Adrian@GEAppliances
Written by a customer while visiting geappliances.com
Customer Rating
2
Racks rust quickly
on December 13, 2023
Posted by: SAHM2023
from South Carolina
This dishwasher was new and installed with the build of our home in 2019. Less than 5 years later the dish racks are rusted and falling apart. My mother has a Samsung that was installed around the same time and hers is going strong. GE used to have quality products. You’d think an appliance would last longer than that. The cleaning has been great but the dishwasher is rather noisy.
No, I would not recommend this to a friend.
Features
3
Performance
4
Quality
1
Response from geappliances.comBy Tierra, GE_Appliances, December 20, 2023
Oh no!
We're so very sorry to hear about the racks rusting and we completely understand your concern about the noise. We know how disruptive something like this can be and we'd like to check into this further. A member of our team will be reaching out to you via email to gather additional information. Please respond at your earliest convenience.
Best wishes. - Tierra@GEAppliances
We're so very sorry to hear about the racks rusting and we completely understand your concern about the noise. We know how disruptive something like this can be and we'd like to check into this further. A member of our team will be reaching out to you via email to gather additional information. Please respond at your earliest convenience.
Best wishes. - Tierra@GEAppliances
Written by a customer while visiting geappliances.com
Customer Rating
1
Doesnt dry or work as intended
on December 17, 2023
Posted by: NG02
Doesnt dry properly. Cycle finishes and when you open the dishwasher EVERYTHING is still soaking wet. Never had an issue like this with any other dishwasher. A few times ive opened it and realized the soap pod wasnt even dispensed during the wash.
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Jonathon, GE_Appliances, December 28, 2023
Hello - Thank you kindly for reaching out and sharing your review. We're sorry to hear about the issues you've had with the drying performance.
We're going to share one of our articles that goes over some tips that can help with getting the most out of the drying cycle. Here is the link: (https://products.geappliances.com/appliance/gea-support-search-content?contentId=17451).
Let us know if you have any questions, we're always happy to help. - Jonathon@GEAppliances
We're going to share one of our articles that goes over some tips that can help with getting the most out of the drying cycle. Here is the link: (https://products.geappliances.com/appliance/gea-support-search-content?contentId=17451).
Let us know if you have any questions, we're always happy to help. - Jonathon@GEAppliances
Written by a customer while visiting geappliances.com
Customer Rating
3
Average dishwasher
on January 23, 2024
Posted by: Brian10956
from New City, NY
It seems kinda flimsy. All plastic and doesn’t dry very well. They just don’t seem to make them as well as they used to.
No, I would not recommend this to a friend.
Features
3
Performance
3
Quality
3
Value
2
Response from geappliances.comBy Krystal@GEAppliances, GE_Appliances, January 25, 2024
Hello there -Thanks for leaving this review. We're sorry that the dishwasher did not exceed your expectations. The quality of our products is very important to us, and we strive to build a product that meets our consumer needs. The insight you’ve given us will be sent to our design and quality teams for review and future development. Thank you for choosing GE Appliances. -Krystal@GEAppliances
Written by a customer while visiting geappliances.com
Customer Rating
1
Save your money…
on January 24, 2024
Posted by: QASupervisor
from Virginia Beach, VA
I work as a Quality Supervisor for a living, and this is NOT a quality dishwasher. It stopped working less than a year after purchase. The door shut switch is a known defect, that needs to be changed out often to keep it working. Don’t waist your money. GE is not what they used to be.
Features
2
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Krystal@GEAppliances, GE_Appliances, January 27, 2024
Hello, we appreciate you taking the time to leave this feedback for us. We apologize that your dishwasher did not meet your expectations, and we are so sorry that we let you down. This feedback will be passed along to our quality teams for review, and we appreciate the insight these comments have given to us.-Krystal@GEAppliances.
Written by a customer while visiting geappliances.com
Customer Rating
2
Basic
on February 23, 2024
Posted by: AMGI
from Montgomery, TX
Super basic, not good distribution, without stops in lower basket. Probably it's super cheap, just not what I wanted but I'm stuck with it. The builder didn't gave me an alternative.
No, I would not recommend this to a friend.
Features
1
Performance
3
Quality
2
Value
2
Response from geappliances.comBy Charlie, GE_Appliances, February 26, 2024
We’re sorry to know that you are less than satisfied with the quality of the dishwasher. We hope that the more you use your appliance the more you will like it.
Written by a customer while visiting geappliances.com