Customer reviews from geappliances.com
GE - 24" Front Control Built-In Plastic Tub Dishwasher with Dry Boost and 59 dBA - Stainless Steel
Average customer rating
3.4
(2,352 Reviews)
Rating breakdown 2,352 reviews
5 Stars
873
4 Stars
426
3 Stars
326
2 Stars
281
1 Star
446
57%of customers recommend this product.
(
1,113 out of
1,956)
Customer Reviews for GE - 24" Front Control Built-In Plastic Tub Dishwasher with Dry Boost and 59 dBA - Stainless Steel
Customer Rating
1
Broken after 2 months
on October 29, 2021
Posted by: Trent23433
from Las Vegas
This product is mostly plastic and stopped working for us pretty much after 2 months of use. Power was fine, reset the breaker, trouble shot everything we could and it doesn’t turn on.
No, I would not recommend this to a friend.
Features
2
Performance
3
Quality
1
Value
2
Response from geappliances.comBy John@GEAppliances, GE Appliances, November 1, 2021
Hi there. We are very sorry to hear about the bad experience you are having with your new dishwasher. This is not something we would expect to hear but appreciate your feedback. Please make use of the warranty by scheduling service online here: https://www.geappliances.com/ge/service-and-support/service.htm or call 1-800-432-2737. Keep in touch. - John@GEA
Written by a customer while visiting geappliances.com
Customer Rating
1
Terrible Machine
on March 25, 2022
Posted by: Screwed for 7 months
from Syracuse, NY
This was a Nightmare every day was either trying to get the machine to work or doing dishes by hand or using Paper Plates or Plastic Utensils.
No, I would not recommend this to a friend.
Features
4
Performance
1
Quality
1
Response from geappliances.comBy Kelsey@GEA, GE_Appliances, March 28, 2022
We are so sorry that your dishwasher isn't working properly - this is absolutely not the experience we want for you and we hate that you've had to deal with these issues. This sounds so upsetting and we're glad that you shared your feedback here.
We are going to have one of our agents reach out to you directly via email so that we can dialogue back and forth more easily about the issues you're facing and help you through them. Please keep an eye out for that message and respond at your earliest convenience. We look forward to speaking with you soon. Be well, Kelsey@GEA
We are going to have one of our agents reach out to you directly via email so that we can dialogue back and forth more easily about the issues you're facing and help you through them. Please keep an eye out for that message and respond at your earliest convenience. We look forward to speaking with you soon. Be well, Kelsey@GEA
Written by a customer while visiting geappliances.com
Customer Rating
1
Do not buy
on April 15, 2022
Posted by: Y2022
from Florida
It came with a new home purchase and broke down in 2 years. It would not start. The cycle is loud and would not dry as advertised. Switching to another product rather than repairing.
Features
3
Performance
3
Quality
2
Value
2
Response from geappliances.comBy Mikayla@GEA, GE_Appliances, April 19, 2022
Hi - Thanks for posting a review. So sorry to hear that your dishwasher wasn't starting or drying your dishes properly. We truly do apologize for any inconvenience this may have caused. Please know that we're always here to help if any questions ever come up. -Mikayla@GEA
Written by a customer while visiting geappliances.com
Customer Rating
1
Worst dishwasher I’ve ever had
on April 17, 2022
Posted by: Mikeb89
Every bit of this product is cheaply made. It doesn’t wash well. It doesn’t dry. It’s essentially worthless.
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Mikayla@GEA, GE_Appliances, April 21, 2022
Hi - Thanks for sharing your insight on your dishwasher. So sorry to hear that you aren't pleased with it and that it's not cleaning or drying your dishes as expected. We apologize for any inconvenience this has caused and we're happy to help.
To achieve optimum wash and drying performance, make sure the incoming water temperature is at least 120 degrees F. We recommend running the hot water at the kitchen sink before starting a cycle. Additional tips and tricks can be found at the links below:
DISHWASHER - POOR DRYING: https://products.geappliances.com/appliance/gea-support-search-content?contentId=17451&_ga=2.103452291.2087135497.1650374863-1706229011.1648148062
DISHWASHER - POOR WASH PERFORMANCE: https://products.geappliances.com/appliance/gea-support-search-content?contentId=17452&_ga=2.103965187.2087135497.1650374863-1706229011.1648148062
We hope that this helps. Please know that we're always here to help if any questions or concerns ever come up. Thanks again. -Mikayla@GEA
To achieve optimum wash and drying performance, make sure the incoming water temperature is at least 120 degrees F. We recommend running the hot water at the kitchen sink before starting a cycle. Additional tips and tricks can be found at the links below:
DISHWASHER - POOR DRYING: https://products.geappliances.com/appliance/gea-support-search-content?contentId=17451&_ga=2.103452291.2087135497.1650374863-1706229011.1648148062
DISHWASHER - POOR WASH PERFORMANCE: https://products.geappliances.com/appliance/gea-support-search-content?contentId=17452&_ga=2.103965187.2087135497.1650374863-1706229011.1648148062
We hope that this helps. Please know that we're always here to help if any questions or concerns ever come up. Thanks again. -Mikayla@GEA
Written by a customer while visiting geappliances.com
Customer Rating
4
Works well!
on June 18, 2022
Posted by: mwarner
from Indiana
Works well! The only thing is that I never know how long it’ll run. I’m still figuring it out, but I have been very pleased so far!
I would recommend this to a friend!
Features
4
Performance
4
Quality
4
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
1
Terrible and CHEAP
on July 17, 2022
Posted by: Traneka
from Florida
We haven’t been in our BRAND NEW home a year and the front wheels have fallen off and melted, and the door latch is broken, when we try to use it we have to hold the door closed with the garbage can I wish I could give it zero stars!
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Pablo @ GE Appliances, GE Appliances, July 18, 2022
Hello!
We apologize for the inconvenience caused by your dishwasher latch not functioning properly and your concerns regarding the wheels of the unit. Please know that this is not up to the quality standards that we strive for and will gladly help you out.
Please be aware that we've sent you an email requesting additional details so that we can assist further. We hope to hear from you.
Have a great day!
Pablo@GEA
We apologize for the inconvenience caused by your dishwasher latch not functioning properly and your concerns regarding the wheels of the unit. Please know that this is not up to the quality standards that we strive for and will gladly help you out.
Please be aware that we've sent you an email requesting additional details so that we can assist further. We hope to hear from you.
Have a great day!
Pablo@GEA
Written by a customer while visiting geappliances.com
Customer Rating
1
Not great
on November 14, 2022
Posted by: HeatherL87
This dishwasher was newly installed in our new home and I would not recommend. Lots of plastic pieces. The “handle” is not set correctly because it’s cheap. Condensation is left in it all the time and starts to smell strange. Now it won’t lock when you close it, so we can’t wash anything since the door won’t shut properly. When it does work, it is very loud.
No, I would not recommend this to a friend.
Features
3
Performance
3
Quality
2
Value
2
Response from geappliances.comBy Dianna@GEA, GE_APPLIANCES, November 15, 2022
Hello- -Hello- We appreciate you taking the time to contact us with your feedback. We would recommend reaching out to your dealer/retailer about the door lock not working properly since its still within your warranty.
In regards to the condensation and noise, we were able to find some additional information in the use and care manual on page 22 that can help here-https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-4000218-2.pdf&_ga=2.261571917.1764831284.1668523029-1451762796.1666719384
Hope this helps! Let us know if you need anything else. All the best! Dianna@GEA
In regards to the condensation and noise, we were able to find some additional information in the use and care manual on page 22 that can help here-https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-4000218-2.pdf&_ga=2.261571917.1764831284.1668523029-1451762796.1666719384
Hope this helps! Let us know if you need anything else. All the best! Dianna@GEA
Written by a customer while visiting geappliances.com
Customer Rating
4
Cleans well but doesn’t dry well.
on November 30, 2022
Posted by: MilehighCindy
from Castle Rock, CO
I normally wash my dishes by hand, because I never thought that dishwashers worked well, but I started using this one when we moved in and I like it! The only thing I wish I was more thorough was the drying process. Even with the drying setting on the max, the dishes are still pretty wet.
I would recommend this to a friend!
Features
4
Performance
4
Quality
4
Value
5
Written by a customer while visiting geappliances.com