Customer reviews from geappliances.com
GE - 24" Front Control Built-In Plastic Tub Dishwasher with Dry Boost and 59 dBA - Stainless Steel
Average customer rating
3.4
(2,565 Reviews)
Rating breakdown 2,565 reviews
5 Stars
927
4 Stars
447
3 Stars
346
2 Stars
333
1 Star
512
55%of customers recommend this product.
(
1,161 out of
2,103)
Customer Reviews for GE - 24" Front Control Built-In Plastic Tub Dishwasher with Dry Boost and 59 dBA - Stainless Steel
Customer Rating
1
Broken and it’s been a month
on October 16, 2021
Posted by: Blondiemce
from Rocklin, Ca
Bought a brand new home. And whoever installed the dishwasher installed it broken. Very disappointing and a beyond frustrating experience. On the other hand it’s very cheaply made and will be purchasing a new one soon. Never had GE before and most likely will buy something else.
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Sarah@GEA, GE_Appliances, October 19, 2021
Hey there, and thanks for reaching out to us. We really hate to hear your model was installed broken. We know this would be frustrating when you have a new dishwasher, especially when you're also in a new home.
After reviewing our system, we do see you have arranged for service. We are confident the technician will be able to repair your dishwasher so you can enjoy your experience with it going forward.
We strive to build durable appliances, made with quality materials, that are built to last. Our Design team will be advised of your concern for future review and consideration, and we appreciate your insight. If you have any other questions or concerns, we're always happy to offer assistance. We will strive to earn your faith in our brand going forward. -Sarah@GEA
After reviewing our system, we do see you have arranged for service. We are confident the technician will be able to repair your dishwasher so you can enjoy your experience with it going forward.
We strive to build durable appliances, made with quality materials, that are built to last. Our Design team will be advised of your concern for future review and consideration, and we appreciate your insight. If you have any other questions or concerns, we're always happy to offer assistance. We will strive to earn your faith in our brand going forward. -Sarah@GEA
Written by a customer while visiting geappliances.com
Customer Rating
1
Cheaply made
on October 15, 2021
Posted by: GinaC44
from Fowler Ca
Purchased a appliance upgrade for our new home and this is the upgrade we received. I have owned several dishwashers and I would never buy this model for myself! I bought a better one for my rental!
Plastic tub, doesn’t dry dishes, loud, front panel flimsy, closes poorly and very little options!
For an upgrade to a builder this is horrible!
Plastic tub, doesn’t dry dishes, loud, front panel flimsy, closes poorly and very little options!
For an upgrade to a builder this is horrible!
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Sarah@GEA, GE_Appliances, October 18, 2021
Hey there, and thanks for taking the time to relate your experience to us. We truly hate to hear you are disappointed with your upgrade, and have concerns over the quality of the model and its drying performance. We know issues like these would be an inconvenience.
We build our appliances with quality materials that are built to last, and are confident the dishwasher will last a long time for you. We also strive to provide a quiet experience, and this unit is designed to run at a level of 59 dBAs, just above the level of moderate rainfall. We regret that this didn't result in a good experience for you, and your feedback on the tub, front panel and noise will certainly be sent to our Design team for future review and development; we always want to be aware of potential areas of concern. They'll also be informed of your concern over available options.
Regarding the dishes not drying, you might want to check that the water temperature is at least 120 degrees F. Using the Dry Boost option or a rinse agent can also assist with the drying performance. Additional troubleshooting steps for drying issues are available in the manual, which is linked here: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-4000218-1.pdf .
You also may want to check that nothing is stopping the door from sealing if it's closing poorly. We hope this information is helpful for you, but if you continue to have issues our service department is available at 1-800-432-2737 and would be glad to help. If you have any other questions or concerns, we are always happy to offer assistance. -Sarah@GEA
We build our appliances with quality materials that are built to last, and are confident the dishwasher will last a long time for you. We also strive to provide a quiet experience, and this unit is designed to run at a level of 59 dBAs, just above the level of moderate rainfall. We regret that this didn't result in a good experience for you, and your feedback on the tub, front panel and noise will certainly be sent to our Design team for future review and development; we always want to be aware of potential areas of concern. They'll also be informed of your concern over available options.
Regarding the dishes not drying, you might want to check that the water temperature is at least 120 degrees F. Using the Dry Boost option or a rinse agent can also assist with the drying performance. Additional troubleshooting steps for drying issues are available in the manual, which is linked here: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-4000218-1.pdf .
You also may want to check that nothing is stopping the door from sealing if it's closing poorly. We hope this information is helpful for you, but if you continue to have issues our service department is available at 1-800-432-2737 and would be glad to help. If you have any other questions or concerns, we are always happy to offer assistance. -Sarah@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Great functionality
on October 15, 2021
Posted by: Sirca24
from Jurupa Valley, CA
Great product! Works as desired! I would definitely recommend this product to someone looking for quality.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
3
Basic Dishwasher
on October 14, 2021
Posted by: Barz
from Delray Beach FL
If we had a choice from the builder I would not have picked this machine. I would have upgraded to a GE Profile
No, I would not recommend this to a friend.
Features
2
Performance
2
Quality
2
Value
2
Response from geappliances.comBy Sarah@GEA, GE_Appliances, October 15, 2021
Hey there, and thank you for reaching out to us about your experience with this dishwasher. We regret to hear that you wouldn't have chosen this specific model and feel it's basic - we will certainly send your feedback to our Dishwasher Design team for review.
If you are interested in one of our Profile dishwashers, we do have several models available. Those can be viewed on our website here: https://www.geappliances.com/search.php?search_query=profile%20dishwasher . We are happy to assist if you wanted to consider any of those models, here or over social media if you prefer.
If you have any specific questions or concerns about your model, or any other matter, we're always glad to offer assistance. Wishing you all the best! -Sarah@GEA
If you are interested in one of our Profile dishwashers, we do have several models available. Those can be viewed on our website here: https://www.geappliances.com/search.php?search_query=profile%20dishwasher . We are happy to assist if you wanted to consider any of those models, here or over social media if you prefer.
If you have any specific questions or concerns about your model, or any other matter, we're always glad to offer assistance. Wishing you all the best! -Sarah@GEA
Written by a customer while visiting geappliances.com
Customer Rating
4
PRETTY GOOD
on October 14, 2021
Posted by: mojan
I M USING IT FOR A MONTH PRETTY GOOD ONE. Appearance is average.
I would recommend this to a friend!
Features
4
Performance
4
Quality
4
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
1
Buttons get stuck
on October 14, 2021
Posted by: New home Dish washer
from Las Vegas
We have only had the dishwasher for two weeks and the buttons are already getting stuck
Features
4
Performance
1
Quality
3
Value
1
Response from geappliances.comBy Sarah@GEA, GE_Appliances, October 15, 2021
Hi there, and thanks for taking the time to reach out to us. We hate to hear you've had an issue with the buttons getting stuck on the dishwasher, especially after only two weeks. We know that must be disappointing for a new unit.
Disconnecting the unit from power for a couple minutes, then reconnecting may help; this resets the electrical components, so if any electrical part on the control panel is causing a problem with the buttons this could resolve it. If you cannot resolve the problem and think you may need to take advantage of your warranty, information that is available on page 23 of your manual. Our service department can be reached at 1-800-432-2737.
Notice of the trouble you've had will be sent to our Dishwasher Design team for review; we appreciate your insight, as we always want to be aware of any potential areas of concern. If you have any other questions or concerns, we are always happy to offer assistance. -Sarah@GEA
Disconnecting the unit from power for a couple minutes, then reconnecting may help; this resets the electrical components, so if any electrical part on the control panel is causing a problem with the buttons this could resolve it. If you cannot resolve the problem and think you may need to take advantage of your warranty, information that is available on page 23 of your manual. Our service department can be reached at 1-800-432-2737.
Notice of the trouble you've had will be sent to our Dishwasher Design team for review; we appreciate your insight, as we always want to be aware of any potential areas of concern. If you have any other questions or concerns, we are always happy to offer assistance. -Sarah@GEA
Written by a customer while visiting geappliances.com
Customer Rating
1
Not even 4 months old it won’t latch shut properly
on October 13, 2021
Posted by: Biob27
from Bulverde
Not even 4 months old. Piece of cheap tin.
I would t recommend this product.
I would t recommend this product.
No, I would not recommend this to a friend.
Features
1
Performance
2
Quality
1
Value
1
Response from geappliances.comBy Sarah@GEA, GE_Appliances, October 14, 2021
Hi there, and thanks for taking the time to reach out to us about your experience. We hate to hear you've had an issue with the door not latching shut, especially on a new unit; we know this must have caused frustration, and it's not the positive ownership experience we strive to provide.
You may want to check that the dishwasher is not being prevented from latching by anything internal, such as a rack or dish blocking the door. It is also possible for an adjacent cabinet or surface to block the door from latching properly if there was any issue with installation. If the door is not being blocked at all, we would recommend contacting our service department at 1-800-432-2737; they would be happy to assist, and your dishwasher is covered by a limited manufacturer's warranty for the first year.
We strive to build our appliances with quality, durable materials, and sincerely regret that your experience didn't reflect that. Our Dishwasher Design team will be informed of your feedback for future review and consideration.
We hope this information is useful for you, and you're able to resolve the concern with the door not latching soon so you can get back to enjoying your new dishwasher. If you have any other questions or concerns, we're always glad to help! -Sarah@GEA
You may want to check that the dishwasher is not being prevented from latching by anything internal, such as a rack or dish blocking the door. It is also possible for an adjacent cabinet or surface to block the door from latching properly if there was any issue with installation. If the door is not being blocked at all, we would recommend contacting our service department at 1-800-432-2737; they would be happy to assist, and your dishwasher is covered by a limited manufacturer's warranty for the first year.
We strive to build our appliances with quality, durable materials, and sincerely regret that your experience didn't reflect that. Our Dishwasher Design team will be informed of your feedback for future review and consideration.
We hope this information is useful for you, and you're able to resolve the concern with the door not latching soon so you can get back to enjoying your new dishwasher. If you have any other questions or concerns, we're always glad to help! -Sarah@GEA
Written by a customer while visiting geappliances.com
Customer Rating
2
Basic future
on October 12, 2021
Posted by: Kazuko525
from San Franco, CA
It has very basic functions as a dishwasher. You can definitely hear the dishwasher is working. The door is light. The inside is in silver metal so it’s brighter than one in white. It does not dry out completely. It does not have a sanitize function.
No, I would not recommend this to a friend.
Features
2
Performance
2
Quality
2
Value
1
Response from geappliances.comBy Sarah@GEA, GE_Appliances, October 14, 2021
Hey there, and thanks for reaching out to us with your feedback. We hate to hear you have some concerns with this model, and feel some features are too basic. We know any lack of features you were expecting would be an inconvenience.
We do have a variety of dishwashers available, and features may vary depending on the model you choose. Our Dishwasher Design team will certainly be notified of your feedback regarding the lack of a Sanitize function, the noise the unit makes and other concerns about this model in particular; we value your insights, as we always like to know what our consumers prefer in terms of features.
Your concern with moisture might be resolved by using the Dry Boost option, and your manual does also have a few troubleshooting tips if the dishes themselves aren't completely dry. We hope this information is helpful, and are available if you have any other inquiries or concerns. Best wishes! -Sarah@GEA
We do have a variety of dishwashers available, and features may vary depending on the model you choose. Our Dishwasher Design team will certainly be notified of your feedback regarding the lack of a Sanitize function, the noise the unit makes and other concerns about this model in particular; we value your insights, as we always like to know what our consumers prefer in terms of features.
Your concern with moisture might be resolved by using the Dry Boost option, and your manual does also have a few troubleshooting tips if the dishes themselves aren't completely dry. We hope this information is helpful, and are available if you have any other inquiries or concerns. Best wishes! -Sarah@GEA
Written by a customer while visiting geappliances.com