Customer reviews from geappliances.com
GE - 24" Front Control Built-In Plastic Tub Dishwasher with Dry Boost and 59 dBA - Stainless Steel
Average customer rating
3.4
(2,431 Reviews)
Rating breakdown 2,431 reviews
5 Stars
900
4 Stars
437
3 Stars
333
2 Stars
294
1 Star
467
56%of customers recommend this product.
(
1,133 out of
2,008)
Customer Reviews for GE - 24" Front Control Built-In Plastic Tub Dishwasher with Dry Boost and 59 dBA - Stainless Steel
Customer Rating
3
Replace basket immediately
on July 7, 2023
Posted by: Pk Saini
Dishes are left with a reaidue and the basket rusted in the first year of use ruining the edges of my fine china
No, I would not recommend this to a friend.
Features
3
Performance
2
Quality
1
Value
2
Response from geappliances.comBy Jonathon@GEA, GE Appliances , July 10, 2023
Hello - Thank you for taking some time to get in touch and share your review. We are really sorry to hear about the racks rusting on you. That is never something we expect to happen.
We are going to have one of our approved agents get in touch over email. This way we can gather some additional information and provide some guidance on this. If you don't notice a message soon, make sure to check your spam and junk folder.
We look forward to hearing from you. - Jonathon@GEA
We are going to have one of our approved agents get in touch over email. This way we can gather some additional information and provide some guidance on this. If you don't notice a message soon, make sure to check your spam and junk folder.
We look forward to hearing from you. - Jonathon@GEA
Written by a customer while visiting geappliances.com
Customer Rating
2
Poor quality
on July 20, 2023
Posted by: Mike7798
from La marque Texas
We have had our dishwasher for a month or so and the bottom each has already cracked and began to rust
No, I would not recommend this to a friend.
Features
5
Performance
5
Quality
1
Value
1
Response from geappliances.comBy Devin@GEA, GE_Appliances, July 21, 2023
Hi there,
Thank you for taking the time to provide a review on your new GE Appliances dishwasher. We are so sorry to hear that you are experiencing this issue with your new appliance as this is certainly not normal operation, nor the quality that we expect.
We recommend scheduling a service appointment with GE Appliances factory service team. We are confident they can accurately diagnose and repair the issue at-hand. You can schedule an appointment by calling the Service Department directly at 1-800-432-2737 Monday – Friday: 8 a.m. – 8 p.m. ET, or by scheduling online at the following link: https://www.geappliances.com/ge/service-and-support/service.htm
Thank you for your review!
-Devin@GEA
Thank you for taking the time to provide a review on your new GE Appliances dishwasher. We are so sorry to hear that you are experiencing this issue with your new appliance as this is certainly not normal operation, nor the quality that we expect.
We recommend scheduling a service appointment with GE Appliances factory service team. We are confident they can accurately diagnose and repair the issue at-hand. You can schedule an appointment by calling the Service Department directly at 1-800-432-2737 Monday – Friday: 8 a.m. – 8 p.m. ET, or by scheduling online at the following link: https://www.geappliances.com/ge/service-and-support/service.htm
Thank you for your review!
-Devin@GEA
Written by a customer while visiting geappliances.com
Customer Rating
1
Worst dishwasher
on July 28, 2023
Posted by: Dissatisfied customet
Drawers are cumbersome and derail when pulled out for loading and unloading. Leaves everything wet.
Response from geappliances.comBy Jonathon@GEA, GE Appliances, July 31, 2023
Hello - Thank you kindly for taking out some time to connect and share your review. We're incredibly sorry to hear about this dishwasher letting you down. That is not the experience we are aiming for with our appliances.
We're going to share this feedback about the racks with our design team, this way we can start to look for improvements that we can make going forward. Thank you again for sharing this with us,
Let us know if you have any questions, we're always happy to help. - Jonathon@GEA
We're going to share this feedback about the racks with our design team, this way we can start to look for improvements that we can make going forward. Thank you again for sharing this with us,
Let us know if you have any questions, we're always happy to help. - Jonathon@GEA
Written by a customer while visiting geappliances.com
Customer Rating
1
Rusted away in one year
on October 2, 2023
Posted by: GDB5
from FL
Poor quality
Rusted away in one year
In spite of having water softener in place
Rusted away in one year
In spite of having water softener in place
No, I would not recommend this to a friend.
Features
2
Performance
2
Quality
1
Value
1
Response from geappliances.comBy MichaelBatGEA, GEAppliances, October 3, 2023
Hello,
Thank you for taking the time to give us your feedback. We’re so sorry to hear that your dishwasher racks have rusted; we want to help. We would like to gather some further information from you and an agent will be reaching out to you via email, please respond at your earliest convenience. We look forward to hearing from you. - MichaelB@GEAppliances
Thank you for taking the time to give us your feedback. We’re so sorry to hear that your dishwasher racks have rusted; we want to help. We would like to gather some further information from you and an agent will be reaching out to you via email, please respond at your earliest convenience. We look forward to hearing from you. - MichaelB@GEAppliances
Written by a customer while visiting geappliances.com
Customer Rating
3
GE Dishwasher
on October 5, 2023
Posted by: Ohiotab30
from Virginia
The dishwasher is functional, but has limited features. The drying function isn't very effective.
No, I would not recommend this to a friend.
Features
3
Performance
2
Quality
2
Value
2
Response from geappliances.comBy MichaelBatGEA, MichaelBatGEA, October 5, 2023
Hello,
We’re so sorry to hear that you’ve been less than impressed with your new dishwasher. We know dirty dishes can seem like a constant chore, and a dishwasher that lacks features and doesn’t dry well can make it even more difficult. We are constantly working to make our appliances better, and we’ll forward your feedback on the features to our product team so we can continue to improve.
Poor drying can add steps to your dishwashing routine, and we want to help. We recommend taking a look at the article linked below for some tips that can help improve your drying performance.
https://products.geappliances.com/appliance/gea-support-search-content?contentId=17451
If none of that helps, and if you haven’t already, we recommend scheduling an appointment with our factory service team by calling 1-800-432-2737, or by visiting https://www.geappliances.com/ge/service-and-support/service.htm. Thank you for taking the time to leave us your feedback and please know that we are here should you need further assistance. -MichaelB@GEAppliances
We’re so sorry to hear that you’ve been less than impressed with your new dishwasher. We know dirty dishes can seem like a constant chore, and a dishwasher that lacks features and doesn’t dry well can make it even more difficult. We are constantly working to make our appliances better, and we’ll forward your feedback on the features to our product team so we can continue to improve.
Poor drying can add steps to your dishwashing routine, and we want to help. We recommend taking a look at the article linked below for some tips that can help improve your drying performance.
https://products.geappliances.com/appliance/gea-support-search-content?contentId=17451
If none of that helps, and if you haven’t already, we recommend scheduling an appointment with our factory service team by calling 1-800-432-2737, or by visiting https://www.geappliances.com/ge/service-and-support/service.htm. Thank you for taking the time to leave us your feedback and please know that we are here should you need further assistance. -MichaelB@GEAppliances
Written by a customer while visiting geappliances.com
Customer Rating
3
Ok quality..
on October 10, 2023
Posted by: Alps76
from West Chester, PA
Loud, ok cleaning, started rusting. I will consider other options if I am in market to buy dishwasher
No, I would not recommend this to a friend.
Features
3
Performance
2
Quality
2
Value
3
Response from geappliances.comBy Jonathon@GEAppliances, October 10, 2023
Hello - Thank you so much for taking a moment to connect and share your review. We are really sorry to hear about the rusting going on. That is not something we want or expect.
With this in mind, we are going to forward this feedback over to our production team. That way they can keep this in mind for our models going forward. Again, we are sorry that we have let you down and we appreciate your comments.
Let us know if you have any other questions, we're always happy to help. - Jonathon@GEAppliances
With this in mind, we are going to forward this feedback over to our production team. That way they can keep this in mind for our models going forward. Again, we are sorry that we have let you down and we appreciate your comments.
Let us know if you have any other questions, we're always happy to help. - Jonathon@GEAppliances
Written by a customer while visiting geappliances.com
Customer Rating
2
Could be better
on October 12, 2023
Posted by: Ash718
It cleans ok, but it takes forever to run and it’s very confusing trying to get it to work. I don’t like that it doesn’t have a lever to push to open and shut.
No, I would not recommend this to a friend.
Features
1
Performance
2
Quality
2
Value
2
Response from geappliances.comBy Devin, GE Appliances, October 12, 2023
Hi there,
Thank you for taking the time to leave a review on your GE Appliances built-in dishwasher. We are pleased to hear that the dishwasher cleans as expected, however, we are sorry you would prefer shorter cycle times, and a lever to push to open and shut. Your feedback ensures that our product design teams are aware of any changes or perfections we can make to improve the overall performance and convenience this appliance has to offer. Thank you for your review! -Devin@GEAppliances
Thank you for taking the time to leave a review on your GE Appliances built-in dishwasher. We are pleased to hear that the dishwasher cleans as expected, however, we are sorry you would prefer shorter cycle times, and a lever to push to open and shut. Your feedback ensures that our product design teams are aware of any changes or perfections we can make to improve the overall performance and convenience this appliance has to offer. Thank you for your review! -Devin@GEAppliances
Written by a customer while visiting geappliances.com
Customer Rating
2
Acceptable Free Replacement
on October 14, 2023
Posted by: Ahmeownr
from Iowa
This product was the option we chose as replacement to our old dishwasher that had lasted years and years. I’m not impressed with this new dishwasher. It has a very hot plastic smell after it runs. It does not completely dry the dishes and the only option is to run it on the 1 hour cycle because if you run it on normal it was a 4 hour process. Have to close open and then close door again in order for lights to come on and press start button. The quality just isn’t there. Assuming this one won’t last long and next time I will pay the extra money and upgrade.
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
1
Value
3
Response from geappliances.comBy Adrian@GEAppliances, October 16, 2023
Hi! Thank you for leaving us a review. We are so sorry that this replacement dishwasher has not lived up to your expectations due to its drying power and overall quality of the unit. We have provided some tips to avoid poor drying in your dishwasher at the link below.
https://products.geappliances.com/appliance/gea-support-search-content?contentId=17451&_ga=2.34723873.1657270210.1697465618-800363712.1696451568
We will be sure to share this feedback with our product design teams, so they can make the necessary improvements to this model. Thank you for choosing GE Appliances for your home, and we hope to gain your confidence back with our appliances. - Adrian@GEAppliances
https://products.geappliances.com/appliance/gea-support-search-content?contentId=17451&_ga=2.34723873.1657270210.1697465618-800363712.1696451568
We will be sure to share this feedback with our product design teams, so they can make the necessary improvements to this model. Thank you for choosing GE Appliances for your home, and we hope to gain your confidence back with our appliances. - Adrian@GEAppliances
Written by a customer while visiting geappliances.com