Customer reviews from geappliances.com
GE - 24" Front Control Built-In Plastic Tub Dishwasher with Dry Boost and 59 dBA - Stainless Steel
Average customer rating
3.4
(2,355 Reviews)
Rating breakdown 2,355 reviews
5 Stars
875
4 Stars
426
3 Stars
326
2 Stars
281
1 Star
447
57%of customers recommend this product.
(
1,113 out of
1,956)
Customer Reviews for GE - 24" Front Control Built-In Plastic Tub Dishwasher with Dry Boost and 59 dBA - Stainless Steel
Customer Rating
1
Worst dishwasher
on July 28, 2023
Posted by: Dissatisfied customet
Drawers are cumbersome and derail when pulled out for loading and unloading. Leaves everything wet.
Response from geappliances.comBy Jonathon@GEA, GE Appliances, July 31, 2023
Hello - Thank you kindly for taking out some time to connect and share your review. We're incredibly sorry to hear about this dishwasher letting you down. That is not the experience we are aiming for with our appliances.
We're going to share this feedback about the racks with our design team, this way we can start to look for improvements that we can make going forward. Thank you again for sharing this with us,
Let us know if you have any questions, we're always happy to help. - Jonathon@GEA
We're going to share this feedback about the racks with our design team, this way we can start to look for improvements that we can make going forward. Thank you again for sharing this with us,
Let us know if you have any questions, we're always happy to help. - Jonathon@GEA
Written by a customer while visiting geappliances.com
Customer Rating
1
Rusted away in one year
on October 2, 2023
Posted by: GDB5
from FL
Poor quality
Rusted away in one year
In spite of having water softener in place
Rusted away in one year
In spite of having water softener in place
No, I would not recommend this to a friend.
Features
2
Performance
2
Quality
1
Value
1
Response from geappliances.comBy MichaelBatGEA, GEAppliances, October 3, 2023
Hello,
Thank you for taking the time to give us your feedback. We’re so sorry to hear that your dishwasher racks have rusted; we want to help. We would like to gather some further information from you and an agent will be reaching out to you via email, please respond at your earliest convenience. We look forward to hearing from you. - MichaelB@GEAppliances
Thank you for taking the time to give us your feedback. We’re so sorry to hear that your dishwasher racks have rusted; we want to help. We would like to gather some further information from you and an agent will be reaching out to you via email, please respond at your earliest convenience. We look forward to hearing from you. - MichaelB@GEAppliances
Written by a customer while visiting geappliances.com
Customer Rating
3
GE Dishwasher
on October 5, 2023
Posted by: Ohiotab30
from Virginia
The dishwasher is functional, but has limited features. The drying function isn't very effective.
No, I would not recommend this to a friend.
Features
3
Performance
2
Quality
2
Value
2
Response from geappliances.comBy MichaelBatGEA, MichaelBatGEA, October 5, 2023
Hello,
We’re so sorry to hear that you’ve been less than impressed with your new dishwasher. We know dirty dishes can seem like a constant chore, and a dishwasher that lacks features and doesn’t dry well can make it even more difficult. We are constantly working to make our appliances better, and we’ll forward your feedback on the features to our product team so we can continue to improve.
Poor drying can add steps to your dishwashing routine, and we want to help. We recommend taking a look at the article linked below for some tips that can help improve your drying performance.
https://products.geappliances.com/appliance/gea-support-search-content?contentId=17451
If none of that helps, and if you haven’t already, we recommend scheduling an appointment with our factory service team by calling 1-800-432-2737, or by visiting https://www.geappliances.com/ge/service-and-support/service.htm. Thank you for taking the time to leave us your feedback and please know that we are here should you need further assistance. -MichaelB@GEAppliances
We’re so sorry to hear that you’ve been less than impressed with your new dishwasher. We know dirty dishes can seem like a constant chore, and a dishwasher that lacks features and doesn’t dry well can make it even more difficult. We are constantly working to make our appliances better, and we’ll forward your feedback on the features to our product team so we can continue to improve.
Poor drying can add steps to your dishwashing routine, and we want to help. We recommend taking a look at the article linked below for some tips that can help improve your drying performance.
https://products.geappliances.com/appliance/gea-support-search-content?contentId=17451
If none of that helps, and if you haven’t already, we recommend scheduling an appointment with our factory service team by calling 1-800-432-2737, or by visiting https://www.geappliances.com/ge/service-and-support/service.htm. Thank you for taking the time to leave us your feedback and please know that we are here should you need further assistance. -MichaelB@GEAppliances
Written by a customer while visiting geappliances.com
Customer Rating
3
Ok quality..
on October 10, 2023
Posted by: Alps76
from West Chester, PA
Loud, ok cleaning, started rusting. I will consider other options if I am in market to buy dishwasher
No, I would not recommend this to a friend.
Features
3
Performance
2
Quality
2
Value
3
Response from geappliances.comBy Jonathon@GEAppliances, October 10, 2023
Hello - Thank you so much for taking a moment to connect and share your review. We are really sorry to hear about the rusting going on. That is not something we want or expect.
With this in mind, we are going to forward this feedback over to our production team. That way they can keep this in mind for our models going forward. Again, we are sorry that we have let you down and we appreciate your comments.
Let us know if you have any other questions, we're always happy to help. - Jonathon@GEAppliances
With this in mind, we are going to forward this feedback over to our production team. That way they can keep this in mind for our models going forward. Again, we are sorry that we have let you down and we appreciate your comments.
Let us know if you have any other questions, we're always happy to help. - Jonathon@GEAppliances
Written by a customer while visiting geappliances.com
Customer Rating
2
Could be better
on October 12, 2023
Posted by: Ash718
It cleans ok, but it takes forever to run and it’s very confusing trying to get it to work. I don’t like that it doesn’t have a lever to push to open and shut.
No, I would not recommend this to a friend.
Features
1
Performance
2
Quality
2
Value
2
Response from geappliances.comBy Devin, GE Appliances, October 12, 2023
Hi there,
Thank you for taking the time to leave a review on your GE Appliances built-in dishwasher. We are pleased to hear that the dishwasher cleans as expected, however, we are sorry you would prefer shorter cycle times, and a lever to push to open and shut. Your feedback ensures that our product design teams are aware of any changes or perfections we can make to improve the overall performance and convenience this appliance has to offer. Thank you for your review! -Devin@GEAppliances
Thank you for taking the time to leave a review on your GE Appliances built-in dishwasher. We are pleased to hear that the dishwasher cleans as expected, however, we are sorry you would prefer shorter cycle times, and a lever to push to open and shut. Your feedback ensures that our product design teams are aware of any changes or perfections we can make to improve the overall performance and convenience this appliance has to offer. Thank you for your review! -Devin@GEAppliances
Written by a customer while visiting geappliances.com
Customer Rating
2
Acceptable Free Replacement
on October 14, 2023
Posted by: Ahmeownr
from Iowa
This product was the option we chose as replacement to our old dishwasher that had lasted years and years. I’m not impressed with this new dishwasher. It has a very hot plastic smell after it runs. It does not completely dry the dishes and the only option is to run it on the 1 hour cycle because if you run it on normal it was a 4 hour process. Have to close open and then close door again in order for lights to come on and press start button. The quality just isn’t there. Assuming this one won’t last long and next time I will pay the extra money and upgrade.
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
1
Value
3
Response from geappliances.comBy Adrian@GEAppliances, October 16, 2023
Hi! Thank you for leaving us a review. We are so sorry that this replacement dishwasher has not lived up to your expectations due to its drying power and overall quality of the unit. We have provided some tips to avoid poor drying in your dishwasher at the link below.
https://products.geappliances.com/appliance/gea-support-search-content?contentId=17451&_ga=2.34723873.1657270210.1697465618-800363712.1696451568
We will be sure to share this feedback with our product design teams, so they can make the necessary improvements to this model. Thank you for choosing GE Appliances for your home, and we hope to gain your confidence back with our appliances. - Adrian@GEAppliances
https://products.geappliances.com/appliance/gea-support-search-content?contentId=17451&_ga=2.34723873.1657270210.1697465618-800363712.1696451568
We will be sure to share this feedback with our product design teams, so they can make the necessary improvements to this model. Thank you for choosing GE Appliances for your home, and we hope to gain your confidence back with our appliances. - Adrian@GEAppliances
Written by a customer while visiting geappliances.com
Customer Rating
1
Dishwasher
on October 15, 2023
Posted by: Otoney
The dishwasher doesn’t totally dry the dishes. The dishes will still be wet when done cleaning. My silverware are rusting because I am not unloading the dishwasher and drying them once the dishwasher stops.
No, I would not recommend this to a friend.
Features
3
Performance
2
Quality
2
Value
1
Response from geappliances.comBy Charlie@GEAppliances, October 17, 2023
Hi there,
We appreciate you taking the time to leave us feedback, but we’re sorry to hear that your dishwasher is not drying the dishes properly.
We are so sorry to hear that your dishwasher is not drying your dishes properly. Please take a look at the link below for troubleshooting steps: https://products.geappliances.com/appliance/gea-support-search-content?contentId=17451
If the issue continues, we recommend scheduling an appointment with our factory service and repair team by calling 1-800-432-2737, or by visiting https://www.geappliances.com/ge/service-and-support/service.htm
We hope this helps, and if you need additional assistance, please reach out. -Charlie@GEAppliances
We appreciate you taking the time to leave us feedback, but we’re sorry to hear that your dishwasher is not drying the dishes properly.
We are so sorry to hear that your dishwasher is not drying your dishes properly. Please take a look at the link below for troubleshooting steps: https://products.geappliances.com/appliance/gea-support-search-content?contentId=17451
If the issue continues, we recommend scheduling an appointment with our factory service and repair team by calling 1-800-432-2737, or by visiting https://www.geappliances.com/ge/service-and-support/service.htm
We hope this helps, and if you need additional assistance, please reach out. -Charlie@GEAppliances
Written by a customer while visiting geappliances.com
Customer Rating
1
Terrible
on November 5, 2023
Posted by: JMM22
from Muscle Shoals, AL
This is the worst dishwasher I have ever used. We have had it less than two years and the racks are already rusted. It makes an awful noise during operation and is extremely annoying, especially since we have an open floor plan and you can’t watch TV with the dishwasher running because it’s that much of a distraction. Do bot recommend.
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Charlie, GE_Appliances, November 7, 2023
Hello,
Thank you for taking the time to leave a review on your GE Appliances dishwasher. We are sorry to hear that you are experiencing this issue with your appliance as this is certainly not normal operation nor the quality that we expect.
There are a few noises heard when the dishwasher is in use. We recommend taking a look at the link below for normal sounds: https://products.geappliances.com/appliance/gea-support-search-content?contentId=16269
We want to ensure you get the assistance you need, and an agent will be reaching out to you by email. -Charlie@GEAppliances
Thank you for taking the time to leave a review on your GE Appliances dishwasher. We are sorry to hear that you are experiencing this issue with your appliance as this is certainly not normal operation nor the quality that we expect.
There are a few noises heard when the dishwasher is in use. We recommend taking a look at the link below for normal sounds: https://products.geappliances.com/appliance/gea-support-search-content?contentId=16269
We want to ensure you get the assistance you need, and an agent will be reaching out to you by email. -Charlie@GEAppliances
Written by a customer while visiting geappliances.com