Customer reviews from geappliances.com
GE - 24" Front Control Built-In Plastic Tub Dishwasher with Dry Boost and 59 dBA - Stainless Steel
Average customer rating
3.4
(2,433 Reviews)
Rating breakdown 2,433 reviews
5 Stars
900
4 Stars
437
3 Stars
333
2 Stars
296
1 Star
467
56%of customers recommend this product.
(
1,133 out of
2,009)
Customer Reviews for GE - 24" Front Control Built-In Plastic Tub Dishwasher with Dry Boost and 59 dBA - Stainless Steel
Customer Rating
1
Leaky dishwasher
on September 20, 2022
Posted by: Lyd Tho
from St Louis
I reviewed this product last month. This is a continuation of that review. After 5 months my dishwasher started to leak. The new parts sent to fix have failed it is leaking again
No, I would not recommend this to a friend.
Features
5
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Michael @ GE Appliances, GE Appliances, September 21, 2022
Hi there,
Thanks for taking the time to leave a review. We're so sorry to hear about the reoccurring issues you're having here, we're sure this would be incredibly frustrating to deal with. We do see that you've got an appointment set up in our system and we're glad to see that you're taking advantage of your warranty. We're confident that our team will do the best they can to repair your dishwasher as quickly as they're able.
Thanks again for your ongoing patience, it means a lot.
All the best,
Michael@GEA
Thanks for taking the time to leave a review. We're so sorry to hear about the reoccurring issues you're having here, we're sure this would be incredibly frustrating to deal with. We do see that you've got an appointment set up in our system and we're glad to see that you're taking advantage of your warranty. We're confident that our team will do the best they can to repair your dishwasher as quickly as they're able.
Thanks again for your ongoing patience, it means a lot.
All the best,
Michael@GEA
Written by a customer while visiting geappliances.com
Customer Rating
2
Seems to be a low end model thh high e builder use
on September 21, 2022
Posted by: Lewes home
from Delaware
Seems to be a low end model. I suspect the builder purchased this unit on a price point.
No, I would not recommend this to a friend.
Features
4
Performance
4
Quality
3
Value
3
Response from geappliances.comBy Joyce@GEA, GE_Appliances , September 30, 2022
Hello- Thank you for taking the time to share your review. We can understand how upsetting it is when a new appliance doesn't meet your expectations. This model is a really nice model that has some nice features. Please review the following link to see all the great features it has.
https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=GDF510PGR_PSR_20.2.5.pdf&_ga=2.229978010.724180567.1664212027-1360954957.1659114921
If you have any questions in the future, please let us know. We are always happy to help! Thank you! Joyce@GEA
https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=GDF510PGR_PSR_20.2.5.pdf&_ga=2.229978010.724180567.1664212027-1360954957.1659114921
If you have any questions in the future, please let us know. We are always happy to help! Thank you! Joyce@GEA
Written by a customer while visiting geappliances.com
Customer Rating
1
Brand New, Came with the house, Replacing it asap
on September 21, 2022
Posted by: ness7271898
This dishwasher came with our house through the builder. The cycles are hard to understand and can take anywhere from 2.5 hours to 6 hours. The dishes never dry, even with a drying agent. You have to wait until the cycle ends the open the door so they can air dry. The utensil caddy only has 4 compartments and no separators, so your spoons and forks will bunch together unless you are real strategic on how you load them up. I would have gladly paid for an upgrade, but that was not an option for us. Awful dishwasher and we will be replacing as soon as possible.
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Joyce@GEA, GE_Appliances , September 27, 2022
Hello- We appreciate your feedback and want you to know it is valuable to us. We will share this with our engineering and design teams. We are sorry to hear you aren't happy with your new dishwasher.
In regards to the long cycle time, the U.S. Department of Energy, the EPA Energy Star program, and consumer demand has driven dishwasher manufacturer’s to make dishwashers much more energy and water efficient over the last several years. But there are always tradeoffs to using less energy and water. Longer wash cycles will actually lower the energy consumption. It’s a little counter-intuitive, most people experiencing a long cycle will imagine the power meter spinning out of control. However, the truth is that it’s much more efficient to take less water from the water heater and run the dishwasher longer. The bottom line is that the price of high efficiency is longer wash cycles.
Please take a look at the following link to view tips for drying: https://products.geappliances.com/appliance/gea-support-search-content?contentId=17451&_ga=2.199486376.724180567.1664212027-1360954957.1659114921
If the above doesn't help, please take advantage of your warranty and reach out to GE Service at 1-800-432-2737. Thank you! Joyce@GEA
In regards to the long cycle time, the U.S. Department of Energy, the EPA Energy Star program, and consumer demand has driven dishwasher manufacturer’s to make dishwashers much more energy and water efficient over the last several years. But there are always tradeoffs to using less energy and water. Longer wash cycles will actually lower the energy consumption. It’s a little counter-intuitive, most people experiencing a long cycle will imagine the power meter spinning out of control. However, the truth is that it’s much more efficient to take less water from the water heater and run the dishwasher longer. The bottom line is that the price of high efficiency is longer wash cycles.
Please take a look at the following link to view tips for drying: https://products.geappliances.com/appliance/gea-support-search-content?contentId=17451&_ga=2.199486376.724180567.1664212027-1360954957.1659114921
If the above doesn't help, please take advantage of your warranty and reach out to GE Service at 1-800-432-2737. Thank you! Joyce@GEA
Written by a customer while visiting geappliances.com
Customer Rating
4
Works fine
on September 22, 2022
Posted by: Mike the Brit
from New Port Richey, FL
Loading utensils problematic. With basket on right side, front-to-rear, you have to pull out the entire bottom drawer to access the rear utensil compartments when loading. If the basket was at the front, left-to-right, this would not be an issue. In this survey, you need to have an "Other-Explain" option for "why did you choose GE. We had no choice....our builder made it for us!
I would recommend this to a friend!
Features
3
Performance
4
Quality
4
Value
3
Written by a customer while visiting geappliances.com
Customer Rating
4
Great
on September 22, 2022
Posted by: Glowry
from Palm Bay, FL
I love my dishwasher. Easy to setup and get going.
I would recommend this to a friend!
Features
5
Performance
4
Quality
4
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
1
It doesn’t wash that great
on September 23, 2022
Posted by: Bernadette617
from San Antonio, Florida
I think it’s not a great dishwasher, it doesn’t clean that good, and it’s brand new.
No, I would not recommend this to a friend.
Features
3
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Matthew@GEA, GE_Appliances, September 30, 2022
Hello,
We first wanted to say how much we appreciate you taking the time to leave us your honest feedback. While we always strive to meet every need of our consumer, we also understand there’s always room to improve. With that said, we want to apologize for the aspects of this dishwasher you’re unhappy with. That’s not the experience we want for our consumers, so please know we’re happy to share this information with our product team.
Thank you again for your feedback, as it allows us to learn the best methods to improve our products in the future. If you ever need assistance, please know that you can always reach out to us. Best regards – Matthew@GEA
We first wanted to say how much we appreciate you taking the time to leave us your honest feedback. While we always strive to meet every need of our consumer, we also understand there’s always room to improve. With that said, we want to apologize for the aspects of this dishwasher you’re unhappy with. That’s not the experience we want for our consumers, so please know we’re happy to share this information with our product team.
Thank you again for your feedback, as it allows us to learn the best methods to improve our products in the future. If you ever need assistance, please know that you can always reach out to us. Best regards – Matthew@GEA
Written by a customer while visiting geappliances.com
Customer Rating
3
Good basic dishwasher
on September 24, 2022
Posted by: Nanpantz
from Santa Rosa, CA
Decent dishwasher. Does not dry great. Nice appearance.
No, I would not recommend this to a friend.
Features
3
Performance
3
Quality
3
Value
3
Response from geappliances.comBy Matthew@GEA, GE_Appliances, September 30, 2022
Thank you for leaving us your honest feedback! While we strive to meet the needs of every consumer, we also understand that there is room for improvement. Please know that we will be sharing this information with our product team.
Thank you again for your feedback, as it allows us to learn the best methods to improve our products in the future. Congratulations on your new dishwasher! All the best – Matthew@GEA
Thank you again for your feedback, as it allows us to learn the best methods to improve our products in the future. Congratulations on your new dishwasher! All the best – Matthew@GEA
Written by a customer while visiting geappliances.com
Customer Rating
3
Profile DIshwasher
on September 27, 2022
Posted by: Deb JD
from Barnegat, NJ
I find the dishes do not get clean unless I rinse them first.
The dish racks & rollers are cheaply made & don't stay on the tracks. You have to pull them out VERY slowly or they come out of the track
The dish racks & rollers are cheaply made & don't stay on the tracks. You have to pull them out VERY slowly or they come out of the track
No, I would not recommend this to a friend.
Features
3
Performance
3
Quality
2
Value
2
Response from geappliances.comBy Kacie@GEA, GE_Appliances, September 28, 2022
Hey there,
Thank you for your honest feedback on your new dishwasher. We can appreciate your disappointment and apologize for the inconvenience this situation has caused you. We strive to provide the highest quality products and will share your review with our team for development.
Regarding your dishes not getting cleaned properly, we suggest looking at the tips on page 19 of the use and care manual, located here: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-4000218-2.pdf.
If you try these tips and are still unable to get your dishes clean properly, we encourage you to call our GE Consumer Service at 1-800-432-2737. Please feel free to reach out to us if you have additional questions.
Kacie@GEA
Thank you for your honest feedback on your new dishwasher. We can appreciate your disappointment and apologize for the inconvenience this situation has caused you. We strive to provide the highest quality products and will share your review with our team for development.
Regarding your dishes not getting cleaned properly, we suggest looking at the tips on page 19 of the use and care manual, located here: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-4000218-2.pdf.
If you try these tips and are still unable to get your dishes clean properly, we encourage you to call our GE Consumer Service at 1-800-432-2737. Please feel free to reach out to us if you have additional questions.
Kacie@GEA
Written by a customer while visiting geappliances.com