Customer reviews from geappliances.com
GE - 24" Front Control Built-In Plastic Tub Dishwasher with Dry Boost and 59 dBA - Stainless Steel
Average customer rating
3.4
(2,433 Reviews)
Rating breakdown 2,433 reviews
5 Stars
900
4 Stars
437
3 Stars
333
2 Stars
296
1 Star
467
56%of customers recommend this product.
(
1,133 out of
2,009)
Customer Reviews for GE - 24" Front Control Built-In Plastic Tub Dishwasher with Dry Boost and 59 dBA - Stainless Steel
Customer Rating
4
Great product
on July 26, 2022
Posted by: Pk110779
from Florida
Used this product and i an happy with purchase its not expensive
I would recommend this to a friend!
Features
5
Performance
4
Quality
4
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
1
Not good
on July 28, 2022
Posted by: Now hand washing dishes
from New Hampshire
Stopped draining after 18 months. GE came out and said it had to be replaced.
No, I would not recommend this to a friend.
Features
2
Performance
2
Quality
1
Value
2
Response from geappliances.comBy Mike@GEA, GE Appliances, July 29, 2022
Oh no!
Our most sincere apologies to hear that your dishwasher has stopped draining after 18 months. That's not something we expect our customers to deal with and we understand your disappointment. We would encourage you to continue to work with our service department on resolving this issue. Thanks for sharing your review with us. Mike@GEA
Our most sincere apologies to hear that your dishwasher has stopped draining after 18 months. That's not something we expect our customers to deal with and we understand your disappointment. We would encourage you to continue to work with our service department on resolving this issue. Thanks for sharing your review with us. Mike@GEA
Written by a customer while visiting geappliances.com
Customer Rating
2
GE has gotten cheap
on July 29, 2022
Posted by: Smithhouse
from Florida
GE appliances used to last decades. My new GE dishwasher started rusting in less than 2 months of use. The bottom rack doesn't roll in and out, it has to be forced and falls off constantly. Inside the dishwasher stays wet all the time, even with high drying feature.
No, I would not recommend this to a friend.
Features
4
Performance
2
Quality
2
Value
2
Response from geappliances.comBy Elliot@GEA, GE Appliances, August 4, 2022
Hello there, thank you for reaching out to us with this feedback. We are very disappointed to hear about your racks rusting, issues with the bottom rack, and dishes not drying. We are so sorry for the headache this has caused for you.
As for the dishwasher not drying, this could be due to multiple factors. First, we would recommend giving your dishwasher time to vent after the cycle ends. Also, please check that a high-quality rinse aid is being used, and that your inlet water temperature reaches at least 120 degrees Fahrenheit (this can be checked by running the faucet nearest your dishwasher on the highest setting and checking the temperature). More troubleshooting steps to try are on page 20 of the use and care manual, linked here: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-4000218-2.pdf
As for the issues with the racks rusting and not being able to be pulled out, we are confident that our factory service and repair team will be able to address these problems for you. They can be contacted by calling 1-800-GECares (1-800-432-2737) Monday – Friday: 7 a.m. – 10 p.m. ET and Saturday – Sunday: 8 a.m. – 6 p.m. ET, or by visiting https://www.geappliances.com/ge/service-and-support/service.htm
We hope that this information helps you get the use you need out of your dishwasher, and please know we are here should you need any assistance from us in the future. -Elliot@GEA
As for the dishwasher not drying, this could be due to multiple factors. First, we would recommend giving your dishwasher time to vent after the cycle ends. Also, please check that a high-quality rinse aid is being used, and that your inlet water temperature reaches at least 120 degrees Fahrenheit (this can be checked by running the faucet nearest your dishwasher on the highest setting and checking the temperature). More troubleshooting steps to try are on page 20 of the use and care manual, linked here: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-4000218-2.pdf
As for the issues with the racks rusting and not being able to be pulled out, we are confident that our factory service and repair team will be able to address these problems for you. They can be contacted by calling 1-800-GECares (1-800-432-2737) Monday – Friday: 7 a.m. – 10 p.m. ET and Saturday – Sunday: 8 a.m. – 6 p.m. ET, or by visiting https://www.geappliances.com/ge/service-and-support/service.htm
We hope that this information helps you get the use you need out of your dishwasher, and please know we are here should you need any assistance from us in the future. -Elliot@GEA
Written by a customer while visiting geappliances.com
Customer Rating
4
Cleans well
on July 30, 2022
Posted by: Richiew
from Bklyn,ny
Seems to clean very well, bottom rack is a little tricky rolling in and out. Could be smoother. Very quiet as well.
I would recommend this to a friend!
Features
5
Performance
5
Quality
4
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
2
Dishwasher
on July 31, 2022
Posted by: SEWest
from Montgomery, TX
Not a fan of this product. It is builder's grade and looks and feels cheap, plasticy. I cannot get it to dry dishes at the end of the cycle. The interior is dripping wet as are the dishes. I may wish to replace myself i am that disappointed.
No, I would not recommend this to a friend.
Features
3
Performance
2
Quality
2
Value
2
Response from geappliances.comBy Arnesha@GEA, GE Appliances , August 4, 2022
Hello there. Thanks for taking the time to leave a review. We’re sorry to hear that you’re not enjoying your new dishwasher because of the issues that you’ve experienced. We’re sure that this was surprising, and we apologize for the stress that this has caused. Please take a look at this article, which gives some helpful tips on how to troubleshoot this issue: https://products.geappliances.com/appliance/gea-support-search-content?contentId=17451&_ga=2.156646267.133288638.1659473237-146709462.1635545843.
If this article isn’t helpful then service may be required and can be set up at https://www.geappliances.com/ge/service-and-support/service.htm or by calling 1-800-GECares Mon-Fri 8-9, Sat-Sun 8-6 ET. Thanks -Arnesha@GEA
If this article isn’t helpful then service may be required and can be set up at https://www.geappliances.com/ge/service-and-support/service.htm or by calling 1-800-GECares Mon-Fri 8-9, Sat-Sun 8-6 ET. Thanks -Arnesha@GEA
Written by a customer while visiting geappliances.com
Customer Rating
2
Doesn't Dry Dishes!
on August 1, 2022
Posted by: DontBuyTheBull
from Atlanta, GA
This dishwasher is so cheap. This dishwasher does not dry dishes, no matter with dry setting you use. Your dishes come out dripping with. I've only had it a few months and the front is beginning to rust. The lights from the settings do not turn off after the cycle has finished. They take hours to randomly turn off.
No, I would not recommend this to a friend.
Features
2
Performance
2
Quality
1
Value
1
Response from geappliances.comBy Vikki@GEA, GE_Appliances, August 6, 2022
Hi - We are truly saddened to hear about your disappointment and frustration regarding your GE dishwasher as this is not the owner experience, we want for you. Please accept our apologies as we do want you to be happy with your dishwasher.
We recommend checking first to make sure the water coming into the dishwasher is a minimum of 120 degrees F. as this is essential to good wash and dry performance. To check the incoming water temperature, place a candy or meat thermometer in a glass and let the hot water at the sink closest to the dishwasher run into the glass for 1-2 minutes or until the temperature stops rising. Please then adjust the settings on your water heater as needed.
Your dishwasher is covered by the manufacturer's warranty for one year and we encourage you to schedule a service appointment to have the unit checked. Please call 1-800-432-2737 to do so as we are confident our service team can help. Kind regards - Vikki@GEA
We recommend checking first to make sure the water coming into the dishwasher is a minimum of 120 degrees F. as this is essential to good wash and dry performance. To check the incoming water temperature, place a candy or meat thermometer in a glass and let the hot water at the sink closest to the dishwasher run into the glass for 1-2 minutes or until the temperature stops rising. Please then adjust the settings on your water heater as needed.
Your dishwasher is covered by the manufacturer's warranty for one year and we encourage you to schedule a service appointment to have the unit checked. Please call 1-800-432-2737 to do so as we are confident our service team can help. Kind regards - Vikki@GEA
Written by a customer while visiting geappliances.com
Customer Rating
1
Cheaply made
on August 1, 2022
Posted by: Bellad123
from Lewes DE
Surprised by the poor quality of this dishwasher…. Definitely consider an upgraded one
No, I would not recommend this to a friend.
Features
3
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Vikki@GEA, GE_Appliances, August 6, 2022
Hi - We first wanted to say how much we appreciate you taking the time to leave us your honest feedback. While we always strive to meet every need of our consumers, we also understand there's always room to improve. With that said, we want to apologize for the aspects of this dishwasher you're unhappy with. That's not the experience we want for our consumers, so please know we're happy to share this information with our product teams.
We see you had GE Appliances service out to repair your dishwasher under the one-year warranty, we trust our service team was able to resolve the issue you were having.
We want to again thank you for offering your thoughts and let you know we're always available on social media if you have additional questions or concerns.
Kind regards - Vikki@GEA
We see you had GE Appliances service out to repair your dishwasher under the one-year warranty, we trust our service team was able to resolve the issue you were having.
We want to again thank you for offering your thoughts and let you know we're always available on social media if you have additional questions or concerns.
Kind regards - Vikki@GEA
Written by a customer while visiting geappliances.com
Customer Rating
1
Cheaply made
on August 2, 2022
Posted by: Rbkb788
This dishwasher is cheaply made with plastic inside, rollers come off when loading and unloading, I will be buying another one. This one came with our home package so no choice as to what we got but it’s cheap!
Features
3
Performance
3
Quality
1
Value
1
Response from geappliances.comBy Arnesha@GEA, GE Appliances , August 7, 2022
Hi there. We’re sorry to hear that you’re having issues with the rollers when loading and unloading your dish rack. We know that this isn’t ideal and apologize for the stress that this has caused. We value your feedback as we continually strive to improve the products we make for you and your family. Thanks. -Arnesha@GEA
Written by a customer while visiting geappliances.com