Customer reviews from geappliances.com
GE - 24" Front Control Built-In Plastic Tub Dishwasher with Dry Boost and 59 dBA - Stainless Steel
Average customer rating
3.4
(2,566 Reviews)
Rating breakdown 2,566 reviews
5 Stars
927
4 Stars
448
3 Stars
346
2 Stars
333
1 Star
512
55%of customers recommend this product.
(
1,161 out of
2,104)
Customer Reviews for GE - 24" Front Control Built-In Plastic Tub Dishwasher with Dry Boost and 59 dBA - Stainless Steel
Customer Rating
5
Gets stuff clean
on March 29, 2022
Posted by: Johnny_UT
from Colorado Springs, CO
I’m impressed with the ability to clean dishes without pre-washing them. A few settings to control wash time, drying time, etc. are also great to save energy.
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
1
Feels cheap
on March 29, 2022
Posted by: Indokpp
Finiky product. When you press start, half the time it doesn't actually go into cleaning. You have to wait and confirm.
No, I would not recommend this to a friend.
Features
2
Performance
1
Quality
1
Response from geappliances.comBy Kianna@GEA, GEA, April 1, 2022
Hello,
Thanks for reviewing your dishwasher. We're sorry to hear that you are not pleased with how the Start function operates. Your satisfaction is important to us, and we'll use your feedback to improve. We have also included some insightful information about operation.
For best operation, press the Cycle/Select Cycle pad for the desired wash cycle. The light next to the Cycle/Select Cycle pad will be lit to indicate which wash cycle has been selected. The cycle may be selected with the door in the open position. The cycle will not start until the Start pad is
pressed and the door is closed within 4 seconds.
Thanks again for the review, and if we can help in the future, please let us know. We are more than happy to.
All the best,
Kianna@GEA
Thanks for reviewing your dishwasher. We're sorry to hear that you are not pleased with how the Start function operates. Your satisfaction is important to us, and we'll use your feedback to improve. We have also included some insightful information about operation.
For best operation, press the Cycle/Select Cycle pad for the desired wash cycle. The light next to the Cycle/Select Cycle pad will be lit to indicate which wash cycle has been selected. The cycle may be selected with the door in the open position. The cycle will not start until the Start pad is
pressed and the door is closed within 4 seconds.
Thanks again for the review, and if we can help in the future, please let us know. We are more than happy to.
All the best,
Kianna@GEA
Written by a customer while visiting geappliances.com
Customer Rating
1
Total Junk
on March 28, 2022
Posted by: gemakesjunk
from Utah
This dishwasher is the cheapest, junkiest most plasticky thing I have ever seen. There is no metal, the door feels like a toy, the dishracks are junk, the wheels are plastic junk, everything about this dishwasher is terrible.
Mine broke while brand new, has not run a single load. GE told me they would have a tech the next day. The tech called me two hours later, told me GE customer service is smoking crack, it's two weeks. Brand new house, brand new dishwasher and it has never worked. Now I have to wait 2 weeks for some idiot to come out and tell me it needs to be replaced by another pile of cheap, Chinese plastic junk
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Elliot@GEA, GE Appliances, March 29, 2022
Hi there, thank you for taking the time to leave this review. We are really disappointed to hear that you have had issues with this dishwasher from day one, and we can definitely understand how frustrating it would be to have difficulty scheduling an appointment. We really do appreciate your patience as we work to get this fixed, and we sincerely apologize for the headache.
Please know that we are passing your feedback on the quality of the dishwasher and the communication with our customer service team to the appropriate channels, and we appreciate the insight.
We are also happy to let you know that this dishwasher does carry our Made in America certification, which means it has been designed, engineered, and manufactured by thousands of U.S. employees, and contains 70-90% US parts and content.
We hope this helps, and please feel free to reach out if you have any additional questions for us in the future. -Elliot@GEA
Please know that we are passing your feedback on the quality of the dishwasher and the communication with our customer service team to the appropriate channels, and we appreciate the insight.
We are also happy to let you know that this dishwasher does carry our Made in America certification, which means it has been designed, engineered, and manufactured by thousands of U.S. employees, and contains 70-90% US parts and content.
We hope this helps, and please feel free to reach out if you have any additional questions for us in the future. -Elliot@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Great Features
on March 26, 2022
Posted by: bikerdp
from Plymouth, MA
Great features, overall experience has been great.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
1
Terrible Machine
on March 25, 2022
Posted by: Screwed for 7 months
from Syracuse, NY
This was a Nightmare every day was either trying to get the machine to work or doing dishes by hand or using Paper Plates or Plastic Utensils.
No, I would not recommend this to a friend.
Features
4
Performance
1
Quality
1
Response from geappliances.comBy Kelsey@GEA, GE_Appliances, March 28, 2022
We are so sorry that your dishwasher isn't working properly - this is absolutely not the experience we want for you and we hate that you've had to deal with these issues. This sounds so upsetting and we're glad that you shared your feedback here.
We are going to have one of our agents reach out to you directly via email so that we can dialogue back and forth more easily about the issues you're facing and help you through them. Please keep an eye out for that message and respond at your earliest convenience. We look forward to speaking with you soon. Be well, Kelsey@GEA
We are going to have one of our agents reach out to you directly via email so that we can dialogue back and forth more easily about the issues you're facing and help you through them. Please keep an eye out for that message and respond at your earliest convenience. We look forward to speaking with you soon. Be well, Kelsey@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Great features easy to use cleans great
on March 25, 2022
Posted by: Mel779
from Houston tx
I like this dishwasher. It’s easy to program & cleans well.
I would recommend this to a friend!
Written by a customer while visiting geappliances.com
Customer Rating
1
Terrible Dishwasher, Do not get this one.
on March 24, 2022
Posted by: sanguich
from West Coast USA
I have had this dishwasher for 5 months and the experience has been terrible. It came with my new build home so we assumed that a brand new GE dishwasher would last for awhile with no issues but NOPE! We had a samsung dishwasher at our other home and that one has a digital display and was 1000x better.
The issues we’ve been experiencing with this unit:
1.) the door strike or latch is malfunctioning so it takes about 5 minutes just to get the door closed and for the cycle to start properly. This issue also leads to a broken peace of mind knowing that the door can pop open at any time, leaking water everywhere. So I work next to the dishwasher to ensure this doesn't happen.
2.) the unit doesnt dry at all. It just retains the moisture within the unit. If you open iteven a day later the dishes are still soaking wet. We’ve tried every setting to see if the drying process would improve but it does not.
3.) Whichever GE tech installed our unit forgot to latch the back or bottom of the unit so it slides around and makes a lot of noise.
1.) the door strike or latch is malfunctioning so it takes about 5 minutes just to get the door closed and for the cycle to start properly. This issue also leads to a broken peace of mind knowing that the door can pop open at any time, leaking water everywhere. So I work next to the dishwasher to ensure this doesn't happen.
2.) the unit doesnt dry at all. It just retains the moisture within the unit. If you open iteven a day later the dishes are still soaking wet. We’ve tried every setting to see if the drying process would improve but it does not.
3.) Whichever GE tech installed our unit forgot to latch the back or bottom of the unit so it slides around and makes a lot of noise.
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Guy@GEA, GE Appliances, March 25, 2022
Hi there, we're so sorry to hear your dishwasher has a door latch that's been malfunctioning, that it's not drying, and that it's sliding making more noise than expected. We can see why this would be a pain in your side and we're happy to help.
To have your dishwasher fixed, we recommend taking advantage of your warranty and scheduling service with a certified GE Appliances technician that will be able to accurately diagnose and repair your appliance. You can do so by calling GE Appliance Service at 1-800-GECares (1-800-432-2737) or by clicking here: https://www.geappliances.com/ge/service-and-support/service.htm
In addition, the following tips may help with the drying prior to a service call: https://products.geappliances.com/appliance/gea-support-search-content?contentId=17451&_ga=2.148282999.1156752774.1647869506-1233938546.1597758556
We know our technician will be sure to get you taken care of and we're wishing you the very best. We're also available on social media if you need anything else.
Guy@GEA
To have your dishwasher fixed, we recommend taking advantage of your warranty and scheduling service with a certified GE Appliances technician that will be able to accurately diagnose and repair your appliance. You can do so by calling GE Appliance Service at 1-800-GECares (1-800-432-2737) or by clicking here: https://www.geappliances.com/ge/service-and-support/service.htm
In addition, the following tips may help with the drying prior to a service call: https://products.geappliances.com/appliance/gea-support-search-content?contentId=17451&_ga=2.148282999.1156752774.1647869506-1233938546.1597758556
We know our technician will be sure to get you taken care of and we're wishing you the very best. We're also available on social media if you need anything else.
Guy@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Great features
on March 24, 2022
Posted by: Lawson111
from Athens AL
Quality is great. Love the features on this product. Easy to use.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com