Customer reviews from geappliances.com
GE - 24" Front Control Built-In Plastic Tub Dishwasher with Dry Boost and 59 dBA - Stainless Steel
Average customer rating
3.4
(2,433 Reviews)
Rating breakdown 2,433 reviews
5 Stars
900
4 Stars
437
3 Stars
333
2 Stars
296
1 Star
467
56%of customers recommend this product.
(
1,133 out of
2,009)
Customer Reviews for GE - 24" Front Control Built-In Plastic Tub Dishwasher with Dry Boost and 59 dBA - Stainless Steel
Customer Rating
2
Cheap
on April 9, 2022
Posted by: Deeper379
This was the dishwasher my builder installed. Would never have chosen it for my self and would have upgraded had I know this was the model they’d use. I’ve seen better quality dishwashers in hotel rooms. It’s loud. It takes forever to get the dishes clean.
No, I would not recommend this to a friend.
Response from geappliances.comBy Joyce@GEA, GE_Appliances , April 14, 2022
Hello- Thanks for taking the time to share your review and congratulations on your new home. We are sorry to hear you are unhappy with your new dishwasher. This model has some really great features but it does have a dBA of 59 and that is similar to the sounds of a moderate rainfall.
We want you to be happy and would like to offer some tips for you. Please check your water temperature. Proper water temperature is essential to achieve optimum results from your dishwasher and the detergent. Hot water is needed to dissolve and activate the detergent so that it can loosen and remove food soils. The hot water heater should be set to deliver at least 120 degrees Fahrenheit water to the dishwasher. Turning your hot water on first will allow the first fill to be nice and hot and that will help a lot.
Please review the following troubleshooting link:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=38933&_ga=2.237046531.206336098.1649724353-286710438.1648489339&_gac=1.215687459.1649717591.EAIaIQobChMImZ3M7YyN9wIVnGxvBB01OgI6EAAYASAAEgI88_D_BwE
If you continue to have issues, please take advantage of your warranty and reach out to GE Consumer Service at 1-800-432-2737.
Thank you! Joyce@GEA
We want you to be happy and would like to offer some tips for you. Please check your water temperature. Proper water temperature is essential to achieve optimum results from your dishwasher and the detergent. Hot water is needed to dissolve and activate the detergent so that it can loosen and remove food soils. The hot water heater should be set to deliver at least 120 degrees Fahrenheit water to the dishwasher. Turning your hot water on first will allow the first fill to be nice and hot and that will help a lot.
Please review the following troubleshooting link:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=38933&_ga=2.237046531.206336098.1649724353-286710438.1648489339&_gac=1.215687459.1649717591.EAIaIQobChMImZ3M7YyN9wIVnGxvBB01OgI6EAAYASAAEgI88_D_BwE
If you continue to have issues, please take advantage of your warranty and reach out to GE Consumer Service at 1-800-432-2737.
Thank you! Joyce@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Great
on April 11, 2022
Posted by: Rich04
It is so awesome abs it gets the job done dishes come out nice and clean
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Response from geappliances.comBy Joyce@GEA, GE_Appliances , April 13, 2022
Hi there- Thanks so much for your purchase. We are so glad to hear your new dishwasher is cleaning well. If you have any questions in the future, please let us know. We are always happy to help! Joyce@GEA
Written by a customer while visiting geappliances.com
Customer Rating
2
Just Average
on April 13, 2022
Posted by: nope x 2
This dishwasher is just average. Was installed with a broken door and doesn’t dry dishes well or remove food well. Also had made my silverware rust even though I immediately open the door to let the steam/hot air out once the cycle is done.
No, I would not recommend this to a friend.
Features
2
Performance
1
Quality
2
Value
2
Response from geappliances.comBy Elliot@GEA, GE Appliances, April 15, 2022
Hi there, thank you so much for taking the time to give us your feedback about this dishwasher. It definitely sounds as though we have missed the mark for you in terms of this dishwasher's performance, we are so sorry for the inconvenience.
Washing and drying performance can is reliant on a number of different factors. First, we would recommend verifying that the inlet water temperature is hot enough. This can be checked by running the faucet nearest the dishwasher on its hottest setting and verifying the temperature reaches at least 120 degrees Fahrenheit. If possible, be sure that "Hi temp wash" is selected. Also, be sure that you are using a high-quality dish detergent and rinse aid along with making sure that the filter is not clogged. More information and steps to improve performance are available on page 19-20 of the use and care manual, linked here: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-4000218-1.pdf
As for the drying performance, we would recommend allowing the dishwasher to vent by keeping the door closed for up to 90 minutes after the cycle ends to allow the fan to run. This will result in noticeably dryer dishes.
For the issues with the door being broken and silverware, we would recommend scheduling an appointment with our factory service and repair team by calling 1-800-GECares (1-800-432-2737) Monday – Friday: 7 a.m. – 10 p.m. ET and Saturday – Sunday: 8 a.m. – 6 p.m. ET, or by visiting https://www.geappliances.com/ge/service-and-support/service.htm
We hope that you find this information helpful, and please feel free to reach out if there are any ways we can assist you in the future. -Elliot@GEA
Washing and drying performance can is reliant on a number of different factors. First, we would recommend verifying that the inlet water temperature is hot enough. This can be checked by running the faucet nearest the dishwasher on its hottest setting and verifying the temperature reaches at least 120 degrees Fahrenheit. If possible, be sure that "Hi temp wash" is selected. Also, be sure that you are using a high-quality dish detergent and rinse aid along with making sure that the filter is not clogged. More information and steps to improve performance are available on page 19-20 of the use and care manual, linked here: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-4000218-1.pdf
As for the drying performance, we would recommend allowing the dishwasher to vent by keeping the door closed for up to 90 minutes after the cycle ends to allow the fan to run. This will result in noticeably dryer dishes.
For the issues with the door being broken and silverware, we would recommend scheduling an appointment with our factory service and repair team by calling 1-800-GECares (1-800-432-2737) Monday – Friday: 7 a.m. – 10 p.m. ET and Saturday – Sunday: 8 a.m. – 6 p.m. ET, or by visiting https://www.geappliances.com/ge/service-and-support/service.htm
We hope that you find this information helpful, and please feel free to reach out if there are any ways we can assist you in the future. -Elliot@GEA
Written by a customer while visiting geappliances.com
Customer Rating
4
Button problems
on April 15, 2022
Posted by: Samantha87
from St. Cloud, FL
Sometimes the heated dry doesn't turn on and not sure why
Features
4
Performance
5
Quality
4
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
5
Great Dishwasher
on April 15, 2022
Posted by: Slosh
from Aurora, CO
It dishwashes well and does what I needs it to do.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Response from geappliances.comBy Mikayla@GEA, GE_Appliances, April 20, 2022
Thanks so much for writing a review on your new dishwasher and for making GE Appliances a part of your home! -Mikayla@GEA
Written by a customer while visiting geappliances.com
Customer Rating
3
Value for money
on April 18, 2022
Posted by: Jay Kumar
from Austin, TX
Simple design and usability. Looks great. Wished to have a sturdy tray
I would recommend this to a friend!
Features
3
Performance
4
Quality
4
Value
5
Response from geappliances.comBy Mikayla@GEA, GE_Appliances, April 19, 2022
Thank you for taking the time to post a review on your new dishwasher. We're glad to hear that overall you're satisfied with its design and performance. You have a great model and we're glad you like it. Thanks for making GE Appliances a part of your home. -Mikayla@GEA
Written by a customer while visiting geappliances.com
Customer Rating
1
Poor Quality
on April 20, 2022
Posted by: DEM11
from Florida
Very poor materials, very fragile, probably won't last long
Features
3
Performance
3
Quality
2
Value
3
Response from geappliances.comBy Mikayla@GEA, GE_Appliances, April 22, 2022
Hi - Thanks for posting a review on your new dishwasher. Your comments on the quality of your model are greatly appreciated. Rest assured GE Appliances is committed to making quality products and we're confident this model will provide you with many years of great service. Know that we're always happy to help if anything comes up. Thanks again! -Mikayla@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
No problems at all.
on April 20, 2022
Posted by: MikkiBG
from Timmonsville SC
Unable to provide pictures. Unable to provide pictures.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com