Customer Reviews for GE - 24" Front Control Built-In Plastic Tub Dishwasher with Dry Boost and 59 dBA - Stainless Steel
Customer Rating
3
Our New GE Appliances:Dishwasher Edition
on May 30, 2022
Posted by: Beth 927
from SE PA
We are a long time GE appliance customers. The dishwasher we purchased was our second choice since the one we wanted was back ordered. It is pretty standard. I do like the 1 hour wash cycle feature. The overall quality is ok but definitely not as good as our previous machines. The rack material is super light weight almost flimsy. Don’t pull them out quickly or they will go flying off the rails. The cutlery basket was hopeless. Just three big open areas. I went ahead and bought a better one online that separates the items for better cleaning.
Features
4
Performance
4
Quality
3
Value
3
Response from geappliances.comBy John@GEAppliances, GE Appliances, June 2, 2022
Thanks so much for being part of the family for all these years! Congratulations on your new appliances, we appreciate you taking the time to review your new dishwasher. We apologize for the trouble you are having with the racks and will be happy to pass this on to our product design team. Please enjoy and let us know if you have any questions. - John@GEA
The dishwasher is small and quick to use but lacks any innovation or designs for better use eg. Open baskets for the spoons instead of individual slots… few others as well. I got this with my house otherwise I would not have bought it.
No, I would not recommend this to a friend.
Features
3
Performance
4
Quality
2
Value
2
Response from geappliances.comBy John@GEAppliances, GE Appliances, June 2, 2022
Hello and thanks so much for taking the time to review your dishwasher. Your insights are much appreciated and we apologize if the unit is not living up to its name. Our design team uses reviews like this to improve future appliances. Please let us know if you have any questions or concerns. - John@GEA
I bought a new home and my dishwasher was included but I didn't get a choice. I never would have bought this model as it seems to be the bottom of the line. Very cheaply made. You can tell just by opening the door. I love GE but I wouldn't buy this model.
No, I would not recommend this to a friend.
Features
3
Performance
2
Quality
1
Value
3
Response from geappliances.comBy Guy@GEA, GE Appliances, June 2, 2022
Hi there, we want to congratulate you on your new home and let you know we appreciate your love for GE Appliances! With that said, we also want to apologize you're not finding your new dishwasher to be the level of quality we hold ourselves to. That's certainly not the reaction we want for our consumers, so we're happy to share your feedback with our dishwasher team as well. If there's ever anything you need, you can always find us on social media and we're wishing you the best. Thank you for reaching out.
After using this for a couple of days now, I can to realize the difference of how it mean to use a product from GE. Am loving my unit and it really worth the money
I would recommend this to a friend!
Features
4
Performance
5
Quality
5
Value
5
Response from geappliances.comBy Kianna@GEA, GEA, June 21, 2022
Hello,
We're happy to hear that you are loving your dishwasher!
Thanks so much for the review, and should you have any additional feedback, please reach out to us!
Installed dish washer in new house - went to turn it on and it doesn't work. Called GE and they can't get anyone out to even look at it until next month.
No, I would not recommend this to a friend.
Features
5
Performance
1
Quality
1
Value
3
Response from geappliances.comBy Sarah@GEA, GE_Appliances, May 26, 2022
Hi there, and thanks for reporting this situation to us. We truly hate to hear the dishwasher in your new house isn’t working – we know how frustrating this must be, especially when you need to wait for service. This isn’t the experience we want for you, and we regret any inconvenience this has caused.
After reviewing our system, we do see your service appointment pending. We are confident the dishwasher will serve your needs well once this issue has been addressed, and we’ll let our team know of your experience for review. If you wanted to try any troubleshooting in the meantime, checking the fuse or circuit breaker to make sure enough power is reaching the unit, and the control panel to make sure it isn’t locked, can sometimes help when the dishwasher isn’t running at all. We have more troubleshooting tips starting on page 19 of the manual; if that may help, it’s linked here: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-4000218-2.pdf& .
Going forward we will work to earn your trust in our brand. If you have any other concerns or questions, we are happy to offer assistance any time. -Sarah@GEA
Good product in a new home. Quiet and performance.
I would recommend this to a friend!
Features
3
Performance
3
Quality
3
Value
3
Response from geappliances.comBy Guy@GEA, GE Appliances, May 26, 2022
Hey there, so glad to see your new dishwasher has made such a good first impression and that it's running quietly. We're wishing you nothing short of the best and we're excited to be welcoming you into our GEA family!