Customer reviews from geappliances.com
GE - 24" Front Control Built-In Plastic Tub Dishwasher with Dry Boost and 59 dBA - Stainless Steel
Average customer rating
3.4
(2,433 Reviews)
Rating breakdown 2,433 reviews
5 Stars
900
4 Stars
437
3 Stars
333
2 Stars
296
1 Star
467
56%of customers recommend this product.
(
1,133 out of
2,009)
Customer Reviews for GE - 24" Front Control Built-In Plastic Tub Dishwasher with Dry Boost and 59 dBA - Stainless Steel
Customer Rating
1
Poor quality and design
on December 31, 2021
Posted by: Rey201912
from Chantilly, VA
Doesn’t dry or clean dishes well. Product was provided by builder in a new construction home. Base model. Will replace asap with Bosch.
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Guy@GEA, GE Appliances, January 5, 2022
Hello there, we're so sorry to hear you're not finding your new dishwasher to clean or dry your dishes well. This is never our expectation for consumers so we can certainly imagine how aggravating this would be to deal with.
For the cleaning, please see the following article: https://products.geappliances.com/appliance/gea-support-search-content?contentId=17452
For the drying, you can view this one: https://products.geappliances.com/appliance/gea-support-search-content?contentId=17451
If these don't solve the issues, we recommend taking advantage of your warranty and scheduling service with a certified GE Appliances technician that will be able to accurately diagnose and repair your appliance. You can do so by calling GE Appliance Service at 1-800-GECares (1-800-432-2737) or by clicking here: https://www.geappliances.com/ge/service-and-support/service.htm
We're confident our technician would be able to get you taken care of if needed. We're wishing you the best and hope to keep you in our GEA family.
Guy@GEA
For the cleaning, please see the following article: https://products.geappliances.com/appliance/gea-support-search-content?contentId=17452
For the drying, you can view this one: https://products.geappliances.com/appliance/gea-support-search-content?contentId=17451
If these don't solve the issues, we recommend taking advantage of your warranty and scheduling service with a certified GE Appliances technician that will be able to accurately diagnose and repair your appliance. You can do so by calling GE Appliance Service at 1-800-GECares (1-800-432-2737) or by clicking here: https://www.geappliances.com/ge/service-and-support/service.htm
We're confident our technician would be able to get you taken care of if needed. We're wishing you the best and hope to keep you in our GEA family.
Guy@GEA
Written by a customer while visiting geappliances.com
Customer Rating
4
Super quiet
on December 31, 2021
Posted by: Shwanz
Works so much better than my old dishwasher. Couldn't be happier. The dry boost feature is really nice.
I would recommend this to a friend!
Features
4
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
1
I do not recommend it
on January 1, 2022
Posted by: SSSL
from Florida
Horrible, don't buy this dishwasher.
It does not wash well, the washing time so that it can really do something is approximately 4 hours (Too much), it has shorter cycles but the dishes are not washed well, in addition to everything you cannot JUST DRY THE DISHES, since the option does not is available and is too noisy.
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Shayla@GEA, GE_appliances, January 6, 2022
Hello, we value your review. We apologize that the washing performance, drying option, and sound does not exceed your expectations. We understand how this can be aggravating and this is not the type of quality we expect from our appliances.
There are factors that determine wash performance and wash time such as cycle selection, soil level, or detergent used. You may learn more on how to troubleshoot your dishwasher to improve the quality of wash here: https://products.geappliances.com/appliance/gea-support-search-content?contentId=17452, or by checking the troubleshooting guide in the owner's manual.
This specific dishwasher has the "Dry Boost" option which outperforms standard heated dry dishwashers by getting hard-to-dry items like plastics up to 3 times drier. You may locate more information on page 6 of your owners manual here: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-4000218-1.pdf
In regards to sounds you may hear, we always recommend that loading the dishwasher properly can help sound level. You can also check out this article explaining normal and abnormal sounds you may hear: https://products.geappliances.com/appliance/gea-support-search-content?contentId=38923
If the above suggestions do not solve your issue, we recommend to schedule service. You can schedule service by calling 1-800-432-2737 or online here: https://www.geappliances.com/ge/service-and-support/service.htm
We hope this information helps you. If you have any questions or concerns please reach out to us directly as we are always happy to help.
Shayla@GEA
There are factors that determine wash performance and wash time such as cycle selection, soil level, or detergent used. You may learn more on how to troubleshoot your dishwasher to improve the quality of wash here: https://products.geappliances.com/appliance/gea-support-search-content?contentId=17452, or by checking the troubleshooting guide in the owner's manual.
This specific dishwasher has the "Dry Boost" option which outperforms standard heated dry dishwashers by getting hard-to-dry items like plastics up to 3 times drier. You may locate more information on page 6 of your owners manual here: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-4000218-1.pdf
In regards to sounds you may hear, we always recommend that loading the dishwasher properly can help sound level. You can also check out this article explaining normal and abnormal sounds you may hear: https://products.geappliances.com/appliance/gea-support-search-content?contentId=38923
If the above suggestions do not solve your issue, we recommend to schedule service. You can schedule service by calling 1-800-432-2737 or online here: https://www.geappliances.com/ge/service-and-support/service.htm
We hope this information helps you. If you have any questions or concerns please reach out to us directly as we are always happy to help.
Shayla@GEA
Written by a customer while visiting geappliances.com
Customer Rating
1
Worst Product Ever
on January 3, 2022
Posted by: Leti E
from FL
To begin, this dishwasher feels like that worst, cheapest garbage ever. Within 2 weeks of having the product it has stopped working.
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Guy@GEA, GE Appliances, January 6, 2022
Hello there, we couldn't be more sorry to hear your dishwasher quit working after just two weeks and that it doesn't feel the level of quality we hold ourselves to. This is certainly not the ownership experience we want to see for any of our consumers and we're happy to help.
To have this fixed, we recommend taking advantage of your warranty and scheduling service with a certified GE Appliances technician that will be able to accurately diagnose and repair your appliance. You can do so by calling GE Appliance Service at 1-800-GECares (1-800-432-2737) or by clicking here: https://www.geappliances.com/ge/service-and-support/service.htm
We're confident our technician will be able to make sure you get taken care of and we're wishing you the best. We're always here to help if you need anything else.
Guy@GEA
To have this fixed, we recommend taking advantage of your warranty and scheduling service with a certified GE Appliances technician that will be able to accurately diagnose and repair your appliance. You can do so by calling GE Appliance Service at 1-800-GECares (1-800-432-2737) or by clicking here: https://www.geappliances.com/ge/service-and-support/service.htm
We're confident our technician will be able to make sure you get taken care of and we're wishing you the best. We're always here to help if you need anything else.
Guy@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Awesome Dishwasher
on January 3, 2022
Posted by: XEESHAN
from Noblesville IN
Love this dishwasher. Easy to use and perfect for kitchen.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
2
Basic
on January 4, 2022
Posted by: 44Pam44
from Florida
This came with our new condo. Would never have picked it. Not stainless inside which is a must for me and the door is very flimsy almost seems like it’s made of plastic instead of stainless.
No, I would not recommend this to a friend.
Features
2
Performance
2
Quality
2
Value
2
Response from geappliances.comBy Kianna@GEA, GE Appliances, January 10, 2022
Hello,
Thanks for your honest feedback. We're sorry to hear our dishwasher was not able to meet your design needs. We will pass along your feedback to our product and design team for review.
If you need any additional assistance, please reach out. We are here to help.
Kianna@GEA
Thanks for your honest feedback. We're sorry to hear our dishwasher was not able to meet your design needs. We will pass along your feedback to our product and design team for review.
If you need any additional assistance, please reach out. We are here to help.
Kianna@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Dishwater
on January 4, 2022
Posted by: TwoNique
from West Point Ga
I love all my GE Stainless Steele Appliances. These appliances really does wonders to the kitchen!
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
1
Loud!
on January 4, 2022
Posted by: Nbmartel
from Punta Gorda florida
This dish washer is very loud and very plastic! The bottom trays don’t have a track they pull out on and I’m constantly having to lift it to put it back in. We will be changing it out soon.
No, I would not recommend this to a friend.
Features
2
Performance
1
Quality
1
Value
2
Response from geappliances.comBy Kianna@GEA, GE Appliances, January 10, 2022
Hello,
Thanks for taking the time to review this dishwasher. We understand that having a loud dishwasher and having to fit the tray back can be frustrating, and we apologize. There are many normal sounds you can hear from a dishwasher. Check out more information about that here: https://products.geappliances.com/appliance/gea-support-search-content?contentId=38923
We will also pass along your feedback about the design to our product and design team as we look for ways to improve.
We hope this information helps, and if you need any additional assistance, please reach out. We are here to help.
Kianna@GEA
Thanks for taking the time to review this dishwasher. We understand that having a loud dishwasher and having to fit the tray back can be frustrating, and we apologize. There are many normal sounds you can hear from a dishwasher. Check out more information about that here: https://products.geappliances.com/appliance/gea-support-search-content?contentId=38923
We will also pass along your feedback about the design to our product and design team as we look for ways to improve.
We hope this information helps, and if you need any additional assistance, please reach out. We are here to help.
Kianna@GEA
Written by a customer while visiting geappliances.com