Customer reviews from geappliances.com
GE - 24" Front Control Built-In Plastic Tub Dishwasher with Dry Boost and 59 dBA - Stainless Steel
Average customer rating
3.4
(2,433 Reviews)
56%of customers recommend this product.
(
1,133 out of
2,009)
Customer Reviews for GE - 24" Front Control Built-In Plastic Tub Dishwasher with Dry Boost and 59 dBA - Stainless Steel
Customer Rating
2
Cheap and broken plastic components
on December 25, 2021
Posted by: Lptprt
from Palm bay, FL
We purchased a new home with this dishwasher installed. The upper spray arm keeps falling off. The plastic was broken and we need to purchase a replacement part before even washing the first load. We also noticed that many parts are discontinued for this model, so it seems like something will break soon and we will have to throw this washer in the trash soon.
No, I would not recommend this to a friend.
Features
2
Performance
2
Quality
1
Value
1
Response from geappliances.comBy Guy@GEA, GE Appliances, January 3, 2022
Hello there, thank you for taking the time to reach out to us. We're so sorry to hear about your spray arm continuing to fall off. This is never what we'd expect for our consumers so we can imagine how annoying this must be for you.
To have this fixed, we recommend taking advantage of your warranty and scheduling service with a certified GE Appliances technician that will be able to accurately diagnose and repair your appliance. You can do so by calling GE Appliance Service at 1-800-GECares (1-800-432-2737) or by clicking here: https://www.geappliances.com/ge/service-and-support/service.htm
We're confident our technician will be able to help get you taken care of. In addition, if you were to ever need a part that you don't see, you can always message us on social media at any time and a member from our team will be happy to assist you.
Guy@GEA
To have this fixed, we recommend taking advantage of your warranty and scheduling service with a certified GE Appliances technician that will be able to accurately diagnose and repair your appliance. You can do so by calling GE Appliance Service at 1-800-GECares (1-800-432-2737) or by clicking here: https://www.geappliances.com/ge/service-and-support/service.htm
We're confident our technician will be able to help get you taken care of. In addition, if you were to ever need a part that you don't see, you can always message us on social media at any time and a member from our team will be happy to assist you.
Guy@GEA
Written by a customer while visiting geappliances.com
Customer Rating
3
Dishwasher
on December 25, 2021
Posted by: Acasey55
from Deland, Fla
Loud, buttons on front are too easy to hit when closing. Bottom rack is hard to pull in and out!
No, I would not recommend this to a friend.
Features
3
Performance
4
Quality
3
Value
3
Response from geappliances.comBy Guy@GEA, GE Appliances, January 3, 2022
Hi there, we're sorry to see you're finding your dishwasher to be louder than expected, that the buttons are too easy to hit, and that the bottom rack is hard to pull in and out. We can certainly imagine how annoying this would be for you, so we'll be happy to discuss these points with our product development team for them to look into for future reference.
Your feedback goes a long way in us making sure we're capitalizing on opportunities to improve upon our appliances, so we appreciate you reaching out. All the best.
Guy@GEA
Your feedback goes a long way in us making sure we're capitalizing on opportunities to improve upon our appliances, so we appreciate you reaching out. All the best.
Guy@GEA
Written by a customer while visiting geappliances.com
Customer Rating
2
Poor cleaning
on December 25, 2021
Posted by: Crod33
from Willis Tx
It doesn’t clean that well . Also the racks are already rusting “both top and bottom rack”. Very Loud and the door seal keeps popping off, so you have to check to and make sure it’s on right before you start it or it will leak.
No, I would not recommend this to a friend.
Features
5
Performance
1
Quality
1
Value
2
Response from geappliances.comBy Guy@GEA, GE Appliances, January 3, 2022
Hello there, we're very sorry to hear your dishwasher isn't cleaning well, that your racks have began to rust, that it's louder than expected, and that your door seal has been popping off. We can only imagine what a nuisance this has been for you and we're happy to help.
For the poor cleaning, please view the following tips: https://products.geappliances.com/appliance/gea-support-search-content?contentId=17452
If these are unhelpful or if your seal continues to fall of, we recommend taking advantage of your warranty and scheduling service with a certified GE Appliances technician that will be able to accurately diagnose and repair your appliance. You can do so by calling GE Appliance Service at 1-800-GECares (1-800-432-2737) or by clicking here: https://www.geappliances.com/ge/service-and-support/service.htm
We're confident our technician would be able to get you taken care of. We appreciate you bringing this to our attention and we're wishing you the absolute best.
Guy@GEA
For the poor cleaning, please view the following tips: https://products.geappliances.com/appliance/gea-support-search-content?contentId=17452
If these are unhelpful or if your seal continues to fall of, we recommend taking advantage of your warranty and scheduling service with a certified GE Appliances technician that will be able to accurately diagnose and repair your appliance. You can do so by calling GE Appliance Service at 1-800-GECares (1-800-432-2737) or by clicking here: https://www.geappliances.com/ge/service-and-support/service.htm
We're confident our technician would be able to get you taken care of. We appreciate you bringing this to our attention and we're wishing you the absolute best.
Guy@GEA
Written by a customer while visiting geappliances.com
Customer Rating
3
Just Okay
on December 26, 2021
Posted by: GEBuyer2021
from Texas
The dishwasher washes well, but it is very loud and gets very hot causing the granite countertop above it to also get very hot. Cycles are very long.
No, I would not recommend this to a friend.
Features
5
Performance
4
Quality
4
Value
4
Response from geappliances.comBy Sarah@GEA, GE_Appliances, December 27, 2021
Hello. We appreciate your feedback on this dishwasher, and are very glad it’s been washing well for you. However, we do hate to hear you have concerns over the noise level, how hot the dishwasher and surrounding countertop get, and the length of the cycles. We know issues like those may be worrying.
This dishwasher is designed to provide as quiet and peaceful a washing experience as possible, and is meant to have a sound level of 59 dBAs (just above the noise made by moderate rainfall). We regret that this amount of noise was inconvenient for you, and will certainly let our Dishwasher Design team know of your feedback regarding this and the concerns over heat and cycle length for future consideration and review. Your insights about the model are valued, as we always want to make sure we’re aware what our consumers think of our models.
Regarding the cycle time, we do have a Time Saver cycle, meant for light to medium soiled dishes, that lasts about 1 hour. A description of the various cycle lengths is available on page 5 of the manual: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-4000218-1.pdf .
We hope this information is helpful. We’re happy to offer further assistance if you have any other concerns or inquiries - all the best! -Sarah@GEA
This dishwasher is designed to provide as quiet and peaceful a washing experience as possible, and is meant to have a sound level of 59 dBAs (just above the noise made by moderate rainfall). We regret that this amount of noise was inconvenient for you, and will certainly let our Dishwasher Design team know of your feedback regarding this and the concerns over heat and cycle length for future consideration and review. Your insights about the model are valued, as we always want to make sure we’re aware what our consumers think of our models.
Regarding the cycle time, we do have a Time Saver cycle, meant for light to medium soiled dishes, that lasts about 1 hour. A description of the various cycle lengths is available on page 5 of the manual: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-4000218-1.pdf .
We hope this information is helpful. We’re happy to offer further assistance if you have any other concerns or inquiries - all the best! -Sarah@GEA
Written by a customer while visiting geappliances.com
Customer Rating
4
Good value.
on December 30, 2021
Posted by: Davie25th
from Philadelphia
This dishwasher works great for the price of purchase.
I would recommend this to a friend!
Features
4
Performance
4
Quality
4
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
2
Meh….
on December 30, 2021
Posted by: Keliann
from OKC, OK
No stop or reset button. I’m sure there is some special combinations of buttons one pushes to make it stop/reset, but that’s too much to worry with when just wanting to change the wash mode.
No, I would not recommend this to a friend.
Features
1
Performance
3
Quality
2
Value
3
Response from geappliances.comBy Guy@GEA, GE Appliances, January 5, 2022
Hello there, we're sorry this machine doesn't have a Stop or Reset button. If this is something you're used to, we can certainly understand how this would be frustrating. To cancel a wash cycle, press and hold the Start pad for 3 seconds and close door. The dishwasher will drain, emit a beep sound, and the wash cycle light will turn off. We hope this information is found useful to you and we're wishing you the absolute best. Please message us on social media at any time if there's anything else we can assist you with.
Guy@GEA
Guy@GEA
Written by a customer while visiting geappliances.com
Customer Rating
1
Completely dead after one week
on December 30, 2021
Posted by: Elcapitan7
This thing lasted a week and a half.
I’ve been without a dishwasher for a month.
Still waiting…
I’ve been without a dishwasher for a month.
Still waiting…
Features
4
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Sarah@GEA, GE_Appliances, December 31, 2021
Hello. We appreciate you letting us know about your experience with this model, though we truly hate to hear the dishwasher stopped working for you after a week and a half. We know how frustrating this would be for a new appliance, especially when you are now having to wait on a solution. This isn’t the quality ownership experience we want you to have, and we’d like to help.
After reviewing our system, we do see you have reached out to us about this matter and been assigned a case. We are confident the specialist assisting with your dishwasher concern will be able to help reach a resolution. We have updated your case with your review, and recommend reaching back out to the specialist who has been assisting you if you need an update.
Our Dishwasher Design and Quality Control teams will be informed of the trouble you’ve had for review as well; we appreciate you submitting feedback, as we want to make sure we’re aware of any possible areas of concern. If it might be useful for you, we do have the manual with troubleshooting tips included available here: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-4000218-1.pdf .
We hope this is solved for you as soon as possible, so you can start enjoying your new dishwasher without any further trouble. If you have any other questions or concerns, we are always happy to offer assistance. -Sarah@GEA
After reviewing our system, we do see you have reached out to us about this matter and been assigned a case. We are confident the specialist assisting with your dishwasher concern will be able to help reach a resolution. We have updated your case with your review, and recommend reaching back out to the specialist who has been assisting you if you need an update.
Our Dishwasher Design and Quality Control teams will be informed of the trouble you’ve had for review as well; we appreciate you submitting feedback, as we want to make sure we’re aware of any possible areas of concern. If it might be useful for you, we do have the manual with troubleshooting tips included available here: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-4000218-1.pdf .
We hope this is solved for you as soon as possible, so you can start enjoying your new dishwasher without any further trouble. If you have any other questions or concerns, we are always happy to offer assistance. -Sarah@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Great feature
on December 30, 2021
Posted by: Pumba
from Texas
It’s great. Works great. Quite running. Cleans. Lots of room
I would recommend this to a friend!
Features
4
Performance
5
Quality
5
Value
4
Written by a customer while visiting geappliances.com