Customer Reviews for GE - 24" Front Control Built-In Plastic Tub Dishwasher with Dry Boost and 59 dBA - Stainless Steel
Customer Rating
3
Does the job
on August 22, 2022
Posted by: ALC8408
Door is a little flimsy but overall it does the job - cleans everything well.
I would recommend this to a friend!
Features
3
Performance
4
Quality
3
Value
4
Response from geappliances.comBy Pablo@GEA, GE Appliances, August 26, 2022
Hey there - we're thrilled to know that you're satisfied with the overall performance of the dishwasher, and we're excited for having you as part of our GEA family. Please know that we will pass your feedback regarding the door to our product team for future design consideration.
While we don't expect you to have any issues, please know that we're always available on social media if there are any questions or concerns in the future.
Your product after 1year is not powering. This is a brand new product.
No, I would not recommend this to a friend.
Features
5
Performance
1
Quality
1
Value
5
Response from geappliances.comBy Pablo@GEA, GE Appliances, August 26, 2022
Hello - we're happy to know that you rated this unit high on appearance, features, and value. We're very sorry, however, to know the unit isn't operating as you would expect.
We recommend taking advantage of your warranty and scheduling a service appointment for one of our qualified technicians to take a look at your unit. You can schedule an appointment by calling us at: 1-800-432-2737, or online here: https://www.geappliances.com/ge/service-and-support/service.htm
Please know you can also reach out to us on social media if there are other questions or concerns, we're always happy to help.
I already rated this 1 star once, but somehow it was deleted. This dishwasher is junk. Cheap plastic junk. The bottom rack doesn’t even fit and the dishes crash together and the rack comes off the rails when you try to slide the rack out. I can’t believe this is a GE product. I gladly would have paid more for a different one. GE usually has good products, I am shocked this one comes from GE. We have a warranty person coming this week to check it out. My 9 year old started crying when he tried to pull out the rack because the dishes crashed and the rack slid off. He said he’d donate his money he has been saving for four years for a 4 wheeler to buy a new dishwasher because this one is so bad. Do not waste your money!
No, I would not recommend this to a friend.
Features
1
Performance
2
Quality
1
Value
1
Response from geappliances.comBy Pablo@GEA, GE Appliances, August 25, 2022
Hello - we're very sorry to hear your experience with the dishwasher hasn't been great so far. We know that this is very inconvenient and not up to our quality standards, and we completely understand your disappointment. Please know that we will pass your feedback on to the appropriate teams for future design consideration.
We are confident that the qualified technician going out to your home will be able to provide the best assistance possible in finding a resolution for this concern.
Please know you can always reach out to us on social media if there are other questions or concerns we can assist you with.
It's not the top of the line but it's not the bottom of the barrel either. Wish it had more features and was bigger. I didn't have a choice the builder installed this dishwasher in the home I purchased. Probably within the year will change out. But it works fine but a little noisy.
The dishwasher has a Noisy operation and does not dry very well
No, I would not recommend this to a friend.
Features
3
Performance
2
Quality
2
Value
3
Response from geappliances.comBy Pablo@GEA, GE Appliances, August 25, 2022
Hello there - while we're happy to know that the dishwasher is getting the job done for you, we're also sorry to know it hasn't fully met your expectations.
The dishwasher will produce certain sounds due to the nature of its design, and you can learn more about those here: https://products.geappliances.com/appliance/gea-support-search-content?contentId=38923
There are also a few things that you can try to troubleshoot the unit for better drying performance, and you can learn more about that here: https://products.geappliances.com/appliance/gea-support-search-content?contentId=17451
Please know that we're always available on social media if you need us to assist you further, we're always happy to help.