Customer Reviews for GE - 24" Front Control Built-In Plastic Tub Dishwasher with Dry Boost and 59 dBA - Stainless Steel
Customer Rating
1
None
on October 20, 2022
Posted by: Danzyjamal
from Okahumpka,FL
The dish washer is a bad design.Ands its hard to get started due. To the switches and where they are.
No, I would not recommend this to a friend.
Features
3
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Kacie@GEA, GE_Appliances, October 21, 2022
Hi there,
Thank you for leaving your honest feedback regarding this dishwasher. We're always looking for ways to improve and we will share your review with our team for future developments. We're sorry that this dishwasher doesn't fully meet your expectations. We know this must be disappointing, and we're regret any inconvenience you've had because of this. We appreciate you bringing this to our attention, and we wish you all the best moving forward. Kindly let us know if you have additional questions.
Very cheap quality flimsy door to the point it feels like it’s going to break every time I close the door. Not many features and disk play looks low quality as well. Exterior displays marks such as prints or spills easily.
No, I would not recommend this to a friend.
Features
1
Performance
3
Quality
1
Value
1
Response from geappliances.comBy Krystal@GEA, GE_appliances, October 20, 2022
Hello- Thank you for taking time to review your new dishwasher. We are sorry to hear that you find it flimsy. We value your opinion and will make sure to take this information back to our design team. Your friends here at GE Appliances are here if you need any help. Thank you for choosing GE Appliances.
I purchased this dishwasher 8/2021...worked great until this past weekend. Now it's totally dead. Checked the power, circuit breaker, etc., still nothing. Tried a reset thinking perhaps it was locked up - nothing.
Features
5
Performance
5
Quality
2
Value
2
Response from geappliances.comBy Kacie@GEA, GE_Appliances, October 20, 2022
Hey there,
We regret to hear that your dishwasher stopped working and is now completely dead. We understand how frustrating and disappointing this must be and we are sorry for your inconvenience. We'd like to help so we've reached out to you via email to gather some additional information. Please keep an eye out for that and respond at your earliest convenience.
Thank you for your patience in waiting to hear from us. We look forward to talking with you soon. All our best.
I love our new dishwasher. It really cleans well, and is quiet when cleaning. Controls are easy to understand. Two problems I’m having with though. 1. It has had a funky smell emitting whenever I open it up to load or unload dishes. I was hoping it was just the initial smell of a new appliance, but we’ve had it since mid-August and it still has an odor. 2. I took out the screen and food trap to clean it (thinking that this may be the reason for the smell, but no…), and it was filled with gunk. The thing that bothers me the most is that the area that the filter is in, is still filled with water, which never seems to drain out. Is this normal???
Racks rusted after two years and started staining our dishware. The rubber coating wore out. Usage was only about 2x/week so not much. Now I’m trying to decide if I should get replacements but with the first set wearing out after only 2 years I’m a bit concerned this will happen again. There are others with same complaint of rusting racks if you dig deeper into the parts section for this product.
No, I would not recommend this to a friend.
Features
3
Performance
3
Quality
1
Value
2
Response from geappliances.comBy Matthew@GEA, GE_Appliances, October 25, 2022
Thank you for reaching out to us! We’re so sorry to hear that your racks are rusting! This is certainly not the experience we expect or wish for our consumers to have. We also understand just how frustrating a situation like this can be; therefore, we would like to apologize for any inconvenience this issue has caused.
Additionally, we see in our system that you’ve reached out to our consumer relations team. We are confident that they will be able to investigate this issue further and we thank you for your patience in awaiting their response.
Thank you for being the best part of GE Appliances; if you need additional assistance, please know that you can always contact us on social media. Wishing you well – Matthew@GEA