Customer reviews from geappliances.com
GE - 24" Front Control Built-In Plastic Tub Dishwasher with Dry Boost and 59 dBA - Stainless Steel
Average customer rating
3.4
(2,566 Reviews)
Rating breakdown 2,566 reviews
5 Stars
927
4 Stars
448
3 Stars
346
2 Stars
333
1 Star
512
55%of customers recommend this product.
(
1,161 out of
2,104)
Customer Reviews for GE - 24" Front Control Built-In Plastic Tub Dishwasher with Dry Boost and 59 dBA - Stainless Steel
Customer Rating
5
GREAT FEATURES.
on November 11, 2022
Posted by: NURSERO
from LOUISIANA
GREAT FEATURES. VERY CONVIENIENT AND EFFICIENT. GREAT PRICE.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
1
Piece of Junk Take My word for it.
on November 8, 2022
Posted by: Jeanne and Robert
This dishwasher is the absolute worse appliance. Newly installed and used it 3 times. Does not clean the dishes/ residue from the one (Finish brand) capsule. Does not dry inside at all even on Boost. Stays wet inside and smells even when emptied. So NO it does not sanitize! So cheaply made. Wheels don't turn - so you clumsily drag the bottom rack out. Poorly designed; you can't fit anything inside. I've owned several dishwashers in my life and never had a dishwasher issue, especially when brand new.
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Sarah@GEA, GE_Appliances, November 16, 2022
Hey there, and thanks for contacting us about this. We hate to hear you’ve had trouble with the dishwasher not cleaning well, not drying, the wheels not turning and you have a concern with fitting items inside. This certainly isn’t the experience we want to provide for you, and we regret the trouble you’ve had. Notice of your feedback will be sent to our team for review.
After checking our system, we do see you’ve been in contact with our service department. If you want to get back in touch with them, they can be reached at 1-800-432-2737 or online at https://www.geappliances.com/ge/service-and-support/service.htm . If you’d like to try troubleshooting for the machine, we do have tips that may help. For the issue you’ve had with residue and dishes not getting clean, you may want to make sure the filter isn’t clogged and the water temperature is at least 120 degrees F. A high enough water temperature may help with the drying performance as well, and using a rinse agent can also improve drying. Additional troubleshooting details are available starting on page 19 of the manual: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-4000218-2.pdf&_ . We also have an article discussing odor here: https://products.geappliances.com/appliance/gea-support-search-content?contentId=38932&_ .
Regarding the issue you’ve had with wheels not turning, you may want to make sure they’re all in place and the rack is on the track properly. We’ve got more information on what to check if the racks won’t pull out properly here: https://products.geappliances.com/appliance/gea-support-search-content?contentId=38988&_ . For your concern with fitting items, we did design the dishwasher with a larger capacity to help fit in plenty of items and larger dishware; if it might be useful, the manual does also have loading tips starting on page 11.
We hope this information is helpful. If you have any other concerns or questions, we’re always glad to offer assistance. -Sarah@GEA
After checking our system, we do see you’ve been in contact with our service department. If you want to get back in touch with them, they can be reached at 1-800-432-2737 or online at https://www.geappliances.com/ge/service-and-support/service.htm . If you’d like to try troubleshooting for the machine, we do have tips that may help. For the issue you’ve had with residue and dishes not getting clean, you may want to make sure the filter isn’t clogged and the water temperature is at least 120 degrees F. A high enough water temperature may help with the drying performance as well, and using a rinse agent can also improve drying. Additional troubleshooting details are available starting on page 19 of the manual: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-4000218-2.pdf&_ . We also have an article discussing odor here: https://products.geappliances.com/appliance/gea-support-search-content?contentId=38932&_ .
Regarding the issue you’ve had with wheels not turning, you may want to make sure they’re all in place and the rack is on the track properly. We’ve got more information on what to check if the racks won’t pull out properly here: https://products.geappliances.com/appliance/gea-support-search-content?contentId=38988&_ . For your concern with fitting items, we did design the dishwasher with a larger capacity to help fit in plenty of items and larger dishware; if it might be useful, the manual does also have loading tips starting on page 11.
We hope this information is helpful. If you have any other concerns or questions, we’re always glad to offer assistance. -Sarah@GEA
Written by a customer while visiting geappliances.com
Customer Rating
3
GE Dishwasher - Average
on November 8, 2022
Posted by: sae18
from Groveland, Florida
Our dishwasher does it's job, but sometimes it does not clean our dishes properly. Also lots of water spots on our dishes and it is a new dishwasher. I've had older dishwashers before that was much better at cleaning dishes.
No, I would not recommend this to a friend.
Features
4
Performance
3
Quality
3
Value
3
Response from geappliances.comBy Sarah@GEA, GE_Appliances, November 14, 2022
Hi there, and thanks for letting us know about your experience. We hate to hear you’ve had an issue with your dishes not always getting clean, as well as having water spots on your dishes. This certainly isn’t the experience we want to provide for you, and we regret the trouble you’ve had.
Regarding wash performance, you may want to make sure the water temperature is at least 120 degrees F, and the filter isn’t clogged. For the issue you’ve had with spots, a high enough temperature may help with that as well, and using a rinse agent may also help. We have additional troubleshooting tips about both issues in the manual, with the troubleshooting section starting on page 19: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-4000218-2.pdf&_ .
We hope these tips are useful, but if you continue to have trouble and think service may be needed that department can be reached at 1-800-432-2737 or online at https://www.geappliances.com/ge/service-and-support/service.htm ; a technician would be glad to examine the unit for any issues. If you have any other concerns or questions we’re glad to offer assistance any time – all the best! -Sarah@GEA
Regarding wash performance, you may want to make sure the water temperature is at least 120 degrees F, and the filter isn’t clogged. For the issue you’ve had with spots, a high enough temperature may help with that as well, and using a rinse agent may also help. We have additional troubleshooting tips about both issues in the manual, with the troubleshooting section starting on page 19: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-4000218-2.pdf&_ .
We hope these tips are useful, but if you continue to have trouble and think service may be needed that department can be reached at 1-800-432-2737 or online at https://www.geappliances.com/ge/service-and-support/service.htm ; a technician would be glad to examine the unit for any issues. If you have any other concerns or questions we’re glad to offer assistance any time – all the best! -Sarah@GEA
Written by a customer while visiting geappliances.com
Customer Rating
4
DISHWASHER
on November 5, 2022
Posted by: RICHMOND HOME OWNER
from FLORIDA
THIS DISHWASHER IS QUIET AND EFFICIENT WITH LOTS OF ROOM. IT IS LIGHT WEIGHT BUT SECURES WELL AND HAS AMPLE ROOM FOR DISHES.
I would recommend this to a friend!
Features
4
Performance
4
Quality
3
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
3
Functions as expected
on November 4, 2022
Posted by: Mayabelle
from San Diego, CA
A little noisy when on, but overall cleans dishes satisfactory. We just moved into a new home build and didn't get to pick our appliances. Not unhappy with this model, but would have chosen an upgraded version if had the opportunity to do so.
Features
3
Performance
3
Quality
3
Value
3
Response from geappliances.comBy Joyce@GEA, GE_Appliances , November 8, 2022
Hello- We appreciate you taking the time to share your review. Congratulations on your new home! That is very exciting! We are sorry that you wouldn't have chosen this model, but glad it is cleaning your dishes well. A rhythmic knocking sound is most likely caused by the spray arm hitting something inside the dishwasher as the spray arm rotates. To solve the problem, rearrange dishware inside the dishwasher to provide clearance for the spray arms. The spray arms must be free to rotate for good wash performance. Please review the following link to get the best performance from your dishwasher.
https://products.geappliances.com/appliance/gea-support-search-content?contentId=39347&_ga=2.196260012.1855005230.1667843495-481158818.1660259835&_gac=1.48431890.1667346814.EAIaIQobChMI1rCqqZaO-wIVO-XjBx05hQZlEAAYASAAEgLL9PD_BwE
If you have any questions or need anything, please let us know. We are always happy to help! Thank you! Joyce@GEA
https://products.geappliances.com/appliance/gea-support-search-content?contentId=39347&_ga=2.196260012.1855005230.1667843495-481158818.1660259835&_gac=1.48431890.1667346814.EAIaIQobChMI1rCqqZaO-wIVO-XjBx05hQZlEAAYASAAEgLL9PD_BwE
If you have any questions or need anything, please let us know. We are always happy to help! Thank you! Joyce@GEA
Written by a customer while visiting geappliances.com
Customer Rating
1
no longer works after 2 years.
on November 3, 2022
Posted by: 64 goat
from estero, florida
tried your contact us page. Didn't get anywhere. Builder warranty had expired. Did have extended warranty. Waiting over 2 weeks and no one has a timeline as to when dishwasher will be repaired or replaced
No, I would not recommend this to a friend.
Features
3
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Pablo@GEA, GE Appliances, November 4, 2022
Hello - we're very sorry to hear that your dishwasher is not working as expected. We know this is very inconvenient, and we completely understand your disappointment.
We recommend scheduling a service appointment for one of our technicians to assess your unit. You can schedule an appointment by calling us at: 1-800-432-2737, or online here: https://www.geappliances.com/ge/service-and-support/service.htm
Please know you can also reach out to us on social media if any other questions or concerns come up.
Take care.
Pablo@GEA
We recommend scheduling a service appointment for one of our technicians to assess your unit. You can schedule an appointment by calling us at: 1-800-432-2737, or online here: https://www.geappliances.com/ge/service-and-support/service.htm
Please know you can also reach out to us on social media if any other questions or concerns come up.
Take care.
Pablo@GEA
Written by a customer while visiting geappliances.com
Customer Rating
1
Terrible and rusting!
on November 3, 2022
Posted by: Dani1001
This product was purchased as a replacement to a GE dishwasher that rusted within 3 years. Less than 1 year and it is rusting and loud.
No, I would not recommend this to a friend.
Response from geappliances.comBy Pablo@GEA, GE Appliances, November 4, 2022
Hello - we're very sorry to hear you had to experience this situation with your dishwasher rusting within a year of being purchased. We know this isn't ideal, and we completely understand your disappointment.
One of our agents will contact you soon to learn more about this situation. Please keep an eye out for an email/call from them and respond at your earliest convenience.
We hope to hear from you soon.
Take care.
Pablo@GEA
One of our agents will contact you soon to learn more about this situation. Please keep an eye out for an email/call from them and respond at your earliest convenience.
We hope to hear from you soon.
Take care.
Pablo@GEA
Written by a customer while visiting geappliances.com
Customer Rating
4
Could be better
on November 2, 2022
Posted by: Mazenc
Spacious, basket could be better. Slats could be better.
I would recommend this to a friend!
Written by a customer while visiting geappliances.com