Customer reviews from geappliances.com
GE - 24" Front Control Built-In Plastic Tub Dishwasher with Dry Boost and 59 dBA - Stainless Steel
Average customer rating
3.4
(2,546 Reviews)
Rating breakdown 2,546 reviews
5 Stars
926
4 Stars
446
3 Stars
343
2 Stars
327
1 Star
504
55%of customers recommend this product.
(
1,158 out of
2,089)
Customer Reviews for GE - 24" Front Control Built-In Plastic Tub Dishwasher with Dry Boost and 59 dBA - Stainless Steel
Customer Rating
1
Poor quality
on July 27, 2021
Posted by: Nometter
from Denver
Washing machine doesn’t perform the way it should do. Glasses are fuzzy, dishes are not clean.
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Sarah@GEA, GE_Appliances, July 30, 2021
Hi there, and thanks for taking the time to reach out to us. We hate to hear you are experiencing issues with poor performance, especially on such a new dishwasher. We know an issue like that would be frustrating and would like to assist.
In order to ensure the best possible wash performance, you may want to make sure that the water is at least 120 degrees F. You can check this at the kitchen sink and may want to run the water for a short time before usage to ensure it's hot enough. Use of a detergent or rinse aid may also help make sure your glasses are fully clean; this will improve the flow off from items and reduce any build up after the cycle is done. Other possible solutions for an issue with wash performance are located here: https://products.geappliances.com/appliance/gea-support-search-content?contentId=17452
If you continue to have issues after following these steps, a service appointment may be the best option for you, especially as you're in your warranty period. You can reach our service department at 1-800-432-2737 M – F 7 a.m. – 10 p.m. ET and on weekends from 8 a.m. – 6 p.m. ET. If you prefer, you can also schedule online at https://www.geappliances.com/ge/service-and-support/service.htm
We hope this information helps with getting your dishwasher in great working order, and are happy to welcome you to our GE Appliances Family. Best wishes! -Sarah@GEA
In order to ensure the best possible wash performance, you may want to make sure that the water is at least 120 degrees F. You can check this at the kitchen sink and may want to run the water for a short time before usage to ensure it's hot enough. Use of a detergent or rinse aid may also help make sure your glasses are fully clean; this will improve the flow off from items and reduce any build up after the cycle is done. Other possible solutions for an issue with wash performance are located here: https://products.geappliances.com/appliance/gea-support-search-content?contentId=17452
If you continue to have issues after following these steps, a service appointment may be the best option for you, especially as you're in your warranty period. You can reach our service department at 1-800-432-2737 M – F 7 a.m. – 10 p.m. ET and on weekends from 8 a.m. – 6 p.m. ET. If you prefer, you can also schedule online at https://www.geappliances.com/ge/service-and-support/service.htm
We hope this information helps with getting your dishwasher in great working order, and are happy to welcome you to our GE Appliances Family. Best wishes! -Sarah@GEA
Written by a customer while visiting geappliances.com
Customer Rating
2
It’s ok
on July 27, 2021
Posted by: Jabwmc
from Collegeville pa
Pros-
Easy to use
Cleans pretty well
Cons-
Feels cheap
Not a solid piece
Racks are flimsy and not sturdy
Easy to use
Cleans pretty well
Cons-
Feels cheap
Not a solid piece
Racks are flimsy and not sturdy
No, I would not recommend this to a friend.
Features
3
Performance
3
Quality
2
Value
2
Response from geappliances.comBy Geoff@GEA, GE Appliances, July 28, 2021
We are glad to hear you feel this dishwasher is easy to use and cleans well. We apologize that you feel this dishwasher is cheap and the rack are flimsy. You can find loading information in the manual on page 11. https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-4000218-1.pdf -- If not loaded correctly then you may get this feeling. We appreciate your feedback for future design consideration. Stay well. Geoff@GEA
Written by a customer while visiting geappliances.com
Customer Rating
1
Dishwasher and washer
on July 28, 2021
Posted by: Dria319
from Florida
The dishwasher and washer is not great. You have run the dish washer several times just to clean your glasses. The washer is loud
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
1
Value
5
Response from geappliances.comBy Geoff@GEA, GE Appliances, July 29, 2021
We are sorry that we are not meeting your expectations. We would like to provide you some information to help with poor wash performance with your dishwasher. https://products.geappliances.com/appliance/gea-support-search-content?contentId=17452 -- Here is additional information about washer noise. https://products.geappliances.com/appliance/gea-support-search-content?contentId=23061 -- We are aware that new appliances might create noises that you are not familiar with. We understand the frustration about having to run the dishwasher multiple times to clean your dishes. This is not our expectation. Hope this helps. Geoff@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Quiet and Sparkling Clean
on July 28, 2021
Posted by: Happy50
from Naperville, IL
We are really happy with our brand new dishwasher. It does the job right and quietly.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
4
Works good
on July 29, 2021
Posted by: Marse523
from Chanute, KS
Two reasons for 4 stars instead of 5. When using the normal setting on the dry cycle everything is still real wet, especially the plastic things in the top. Second, my old dishwasher had the utensil basket on the door which allowed more space for big items in the bottom. Just something I will have to get used to, it does not hold as much.
I would recommend this to a friend!
Features
4
Performance
4
Quality
4
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
1
plan to replace within 2 years
on August 1, 2021
Posted by: ericl727
from raleigh, nc
Cleans fine BUT both the top and bottom racks start to fall apart within 1-2 years. The rack coating beings to break off exposing metal which rusts. This has permanently stained dishes. Also pretty loud compared to other dishwashers we have owned.
No, I would not recommend this to a friend.
Features
2
Performance
4
Quality
1
Value
1
Response from geappliances.comBy John@GEAppliances, GE Appliances, August 9, 2021
Hello and thanks so much for the feedback on your dishwasher. We apologize your racks have seen some damage and have begun to rust. To prevent this, make sure sharp objects are not placed directly on the rack and plates and other objects are loaded gently. Some more tips and advice on how to get rust stains out can be found here: https://products.geappliances.com/appliance/gea-support-search-content?contentId=17552
We hope this helps and you keep in touch. - John@GEA
We hope this helps and you keep in touch. - John@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Happy camper
on August 1, 2021
Posted by: DougC12101
Does the dishes and dries them too! Which would be obvious, except our old one had to have everything pre-washed before using the dishwasher to sanitize them.
I would recommend this to a friend!
Features
5
Performance
5
Quality
4
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
1
Lemon
on August 1, 2021
Posted by: Lady_Ang84
from Sun City Center, FL
This dishwasher is possessed. The control panel apparently locks when a cycle is completed which makes no sense and then it randomly started running WHILE I was loading it. I would take it back if I could.
No, I would not recommend this to a friend.
Features
4
Performance
2
Quality
2
Value
2
Response from geappliances.comBy Guy@GEA, GE Appliances, August 5, 2021
Hello there, we're terribly sorry to hear your dishwasher has been locking and running when it's not supposed to. We can only imagine how worrisome this must be for you as we'd never expect this. We first suggest you disconnect power to the unit for 2-3 minutes to reset the controls.
If the problem persists, we recommend scheduling service with a certified GE Appliances technician that will be able to accurately diagnose and repair your appliance. You can do so by calling GE Appliance Service at 1-800-GECares (1-800-432-2737) or by clicking here: https://www.geappliances.com/ge/service-and-support/service.htm
We hope you find this useful,
Guy@GEA
If the problem persists, we recommend scheduling service with a certified GE Appliances technician that will be able to accurately diagnose and repair your appliance. You can do so by calling GE Appliance Service at 1-800-GECares (1-800-432-2737) or by clicking here: https://www.geappliances.com/ge/service-and-support/service.htm
We hope you find this useful,
Guy@GEA
Written by a customer while visiting geappliances.com