Customer Reviews for GE - 24" Front Control Built-In Plastic Tub Dishwasher with Dry Boost and 59 dBA - Stainless Steel
Customer Rating
1
Poor Quality
on January 4, 2023
Posted by: Anand C
from Little Elm, TX
Overall washer seems to be OK, but top shelf is kind of poor quality as it has already started bending forward within 2 weeks of normal usage.
No, I would not recommend this to a friend.
Features
3
Performance
3
Quality
1
Value
3
Response from geappliances.comBy Krystal@GEA, GE_appliances, January 14, 2023
Hello there- We are sorry to hear that your new dishwasher is not what you expected. If you are having issues with the dishwasher bending forward we highly recommend contacting our service department at 1-800-GECares (1-800-432-2737)
Monday – Friday: 8 a.m. – 8 p.m. ET Saturday – Sunday: Closed We strive to provide the best possible quality and will share your review with our quality team for any necessary improvements. Please contact us if you have any questions or concerns. We hope you will consider purchasing GE Appliances in the future and allow us the opportunity to regain your faith in our products. We wish you the very best! -Krystal@GEA
Product is cheaply made broke after 2 months of using it.
No, I would not recommend this to a friend.
Features
3
Performance
2
Quality
2
Value
3
Response from geappliances.comBy Haley@GEA , GE Appliances, January 12, 2023
Hello there.
Thank you so much for providing us with some insight on your dishwasher. We are incredibly sorry to hear your ownership experience has been disappointing.
We notice your appointment with our technicians was recent, and we hope they were able to bring your dishwasher back to life! Please feel free to reach out to us at any time at all. We appreciate you so much for being a part of our GEA family. -Haley@GEA
Lennar Builder put this product in an upscale new home to maximize their profit. We have a very open concept and the unit very basic and noisy. I will be replacing it in the next year or so. Very disappointed with Lennar’s choice of product.
No, I would not recommend this to a friend.
Features
1
Performance
3
Quality
2
Value
3
Response from geappliances.comBy Haley@GEA , GE Appliances, January 12, 2023
Hello there.
Thank you so much for taking the time to provide us with some insight on your dishwasher. It can be incredibly frustrating and distracting to continuously hear an awful noise coming from your dishwasher. Please use the link below to guide you to an article about normal, and unusual sounds your dishwasher may make. https://products.geappliances.com/appliance/gea-support-search-content?contentId=38923&_ga=2.145136820.1892774351.1673374356-557201888.1666815487
If you feel like your dishwasher may be making some unusual noises, please feel free to take full advantage of your limited warranty and schedule a service appointment with a technician. You can schedule an appointment with a GE Appliances technician by calling 1-800-432-2737 or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm
We hope this information was insightful to you. Thank you for providing us with some concerns that we are more than willing to improve on. Keep in touch! -Haley@GEA
This dishwasher came with my new construction home. I had a very nice Kitchen Aid in my previous home which was so quiet. This dishwasher is very loud and has no sound barrier around the housing. It cleans the dishes well. We have been in our new house 6 months and the dishwasher has apparently had a small imperceptible leak for some time. Last week the leak sent a large amount of water onto my laminate floor which is now warping. I have arranged for GE repair service which was easy online. It’s very disturbing to have a new house with a broken dishwasher which has warped my floor.
No, I would not recommend this to a friend.
Features
2
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Mike@GEA, GE Appliances, January 9, 2023
Oh goodness!
We're quite sorry to hear that your dishwasher leaked and caused your kitchen floor to warp. That's definitely not something we want to hear happening and understand how upsetting this can be. We're glad to know that you have a service appointment scheduled and trust the technician will be able to repair your dishwasher. Let us know if you need anything. Mike@GEA
I’ve had the dishwasher for two years and would not recommend. The top and lower rack have rusted so bad that the pieces that hold dish’s and cups in have broken off, I no longer have a place to place dishes or bowls. I do not recommend.
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Mike@GEA, GE Appliances, January 6, 2023
Hi there,
So sorry to hear about your dishwasher racks rusting. We absolutely understand what a pain that is to deal with and would like to look into this. One of our agents is going to email you soon. Please be sure to watch for it. Best. Mike@GEA