The dishwasher is too loud. And it don't clean the dishes.
No, I would not recommend this to a friend.
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Response from geappliances.comBy Sarah@GEA, GE_Appliances, March 8, 2023
Hello. We appreciate you leaving a review, though we regret that you feel the dishwasher is too loud and have had an issue with poor cleaning performance. This isn’t what we would expect, and we regret the inconvenience you’ve had. Your feedback will be shared with our team for review.
While we want to provide as peaceful an experience as possible, the dishwasher will make some noise as it operates. This model is designed to run at about 59 dBA, which is similar to the sound level of moderate rainfall. If it might be helpful, we have more information on what sounds the dishwasher may make in an article on our website, linked here: https://products.geappliances.com/appliance/gea-support-search-content?contentId=16269&_ .
For your cleaning concern, you may want to make sure the water temperature is at least 120 degrees F and the filter isn’t clogged. More details on what to check if the dishes aren’t getting clean are available in the manual on page 19: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-4000218-2.pdf&_ . If you’re not able to resolve these concerns and think service may be needed, that department can be reached at 1-800-432-2737 or online at https://www.geappliances.com/ge/service-and-support/service.htm .
We hope this helps, and we’re always glad to assist if you have any other concerns or questions. -Sarah@GEA
The door is very light and the sensor always on also the door got rusted all over look like patron
No, I would not recommend this to a friend.
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Quality
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Response from geappliances.comBy Dianna@GEA, GE_Appliances, March 8, 2023
Hello- We are sorry to hear that you havent been impressed with your dishwasher. If you are having concerns with your unit working properly, we would suggest reaching out to one of our service technicians as they will be familiar with our units and should be able to help. We will put the link here for you- https://www.geappliances.com/ge/service-and-support/service.htm
We take your feedback seriously though and will be using your feedback to send to our engineers and design teams so that them may look into this and help with ideas or any changes needing to be made on future builds.
We hope this helps. If you need anything else, please let us know. Sincerely- Dianna@GEA
This dishwasher came with our new build: 1. It’s too small for a family of 4. We use a normal amount of dishes. We even use paper plates and bowls often. 2. The rack layout is awful. It’s a very awkward layout that our plates, bowls and cups have a hard time fitting in nicely. 3. Does not dry! Even with the boost on and jet dry added our dishes are never dry.
No, I would not recommend this to a friend.
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Quality
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Response from geappliances.comBy GE_Appliances, March 8, 2023
Hello, We appreciate you taking the time to leave us feedback, but we’re sorry to hear that you’ve been disappointed in your new dishwasher.
For best dishwashing results we would recommend following the loading guideline at page 11 of the owner's manual at this link: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-4000218- 2.pdf&_ga=2.53912429.454495047.1678111720-302677575.1657120421
Let us know if we can ever be of assistance and we’ll be happy to help. -Charlie@GEA
Very poor quality not very durable doesn’t clean weel
No, I would not recommend this to a friend.
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Quality
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Response from geappliances.comBy Sydney@GEA, GE_Appliances, March 7, 2023
Hello,
Thank you for reaching out to us. We're so sorry to hear that this dishwasher model has been disappointing. Your feedback is extremely important to us. We strive to continuously improve our products and your experience, and we hate that we let you down with this one.
We recommend taking a look at the troubleshooting tips on pages 19-20 in the Owner's Manual here: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-4000218-2.pdf&_ga=2.143928947.752956495.1678119638-175547933.1673371033
You can find additional troubleshooting for the dishwasher not washing properly here: https://products.geappliances.com/appliance/gea-support-search-content?contentId=38933
We know how important it is to have clean dishes readily available daily. We hope this troubleshooting helps. Again, we're so sorry that the quality of this model has not met your expectations. If you have any additional concerns or questions please let us know. We're always here to provide guidance. - Sydney@GEA