Customer Reviews for GE - 24" Front Control Built-In Plastic Tub Dishwasher with Dry Boost and 59 dBA - Stainless Steel
Customer Rating
1
Cheap
on March 9, 2023
Posted by: Ma lu
from Red Rock AZ
It looks and feels flimsy Its only 4 months since we moved in to our new home and must say extremely disappointed with this product Strongly would not recommend. Previously owned LG dishwasher and as soon as the budget permits will definitely go back to an LG
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
1
Response from geappliances.comBy MichaelBatGEA, GEAppliances, March 13, 2023
Hello,
We’re sorry to hear you’ve been disappointed in your dishwasher. We know it’s frustrating when any appliance doesn’t live up to your expectations, and that can be especially true when it comes to something that sees a lot of use like a dishwasher. We take your feedback seriously; we will work hard to ensure that models feel more robust going forward and we hope that we can earn your trust back in the future. Thank you for taking the time to leave us a review and please feel free to reach out with anything you may need. Best regards. -MichaelB@GEA
Dishwasher works ok, but seems very cheaply made. Door is flimsy and have to wobble it to get it to close properly. Not our choice, came with the new house we built
No, I would not recommend this to a friend.
Features
3
Performance
4
Quality
3
Value
3
Response from geappliances.comBy Dianna@GEA, GE_Appliances, March 9, 2023
We appreciate you taking the time to send in your feedback. We apologize that your dishwasher isn’t fully meeting expectations and can understand how disappointing that is. We are happy to hear though that it is working good for you.
This is not the quality we want for our customers and appreciate the feedback that we will send to our engineers and design team to help us improve or make changes on future builds. We do hope that you continue to enjoy using this new unit and it continues to work out great for you for many years.
Let us know if we can help with anything else in the future. All the best! Dianna@GEA
No instructions on how to change the settings, no way to close the rinse container
No, I would not recommend this to a friend.
Features
2
Performance
3
Quality
3
Value
3
Response from geappliances.comBy Dianna@GEA, GE_Appliances, March 8, 2023
Hello- We appreciate you taking the time to contact us with your review. Last year we stopped providing paper manuals to help with the environment. But we do have it on the website for you. you just need your model number. to look it up. We will list it here though and it should have the instructions you are looking for. Use and Care manual link: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-4000218-2.pdf&_ga=2.141119666.1231181878.1678113287-127669505.1668533465
Hope this helps! If there is anything else we can help with in the future, please let us know. Sincerely- Dianna@GEA
The dishes are washed well, but when the cycle finishes, and I open it up a few hours later, the dishes are still wet. We end up having to keep the door open to let them air-dry. Besides this, it is a good product.
No, I would not recommend this to a friend.
Features
5
Performance
3
Quality
4
Value
5
Response from geappliances.comBy Dianna@GEA, GE_Appliances, March 9, 2023
We appreciate you taking the time to send in your feedback. We apologize that your dishwasher isn’t fully meeting expectations and can understand how disappointing that is. We are happy to hear though that it is working great at cleaning your dishes good for you.
There is a specific section on what could be causing the dishes to not dry thoroughly in the use and care manual on page 20 here at the link https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-4000218-2.pdf&_ga=2.78362516.1231181878.1678113287-127669505.1668533465
We hope this helps! If you need anything else or have any other concerns, please let us know. Sincerely- Dianna@GEA