Customer reviews from geappliances.com
GE - 24" Front Control Built-In Plastic Tub Dishwasher with Dry Boost and 59 dBA - Stainless Steel
Average customer rating
3.4
(2,355 Reviews)
Rating breakdown 2,355 reviews
5 Stars
875
4 Stars
426
3 Stars
326
2 Stars
281
1 Star
447
57%of customers recommend this product.
(
1,113 out of
1,956)
Customer Reviews for GE - 24" Front Control Built-In Plastic Tub Dishwasher with Dry Boost and 59 dBA - Stainless Steel
Customer Rating
1
Super cheap build. It is leaking already
on December 18, 2021
Posted by: Raminkh
from Berkeley
We installed this dishwasher 3 weeks ago and it is already leaking after the third use. GE appliance support impossible to get a hold of. Avoid this brand!!
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
1
Value
2
Response from geappliances.comBy Guy@GEA, GE Appliances, December 22, 2021
Hello there, we're terribly sorry to hear that your new dishwasher is leaking and that you're having a hard time getting ahold of our team for service. This is never the ownership experience we'd expect for our consumers so we can imagine how frustrating this would be.
With that said, we recommend also trying to schedule in-warranty service online by clicking here: https://www.geappliances.com/ge/service-and-support/service.htm
If you run into any other issues, please message us on social media so we can further assist you. We're confident our technician will get you taken care of, so we look forward to you getting the assistance you need.
Guy@GEA
With that said, we recommend also trying to schedule in-warranty service online by clicking here: https://www.geappliances.com/ge/service-and-support/service.htm
If you run into any other issues, please message us on social media so we can further assist you. We're confident our technician will get you taken care of, so we look forward to you getting the assistance you need.
Guy@GEA
Written by a customer while visiting geappliances.com
Customer Rating
1
Cheap plastic dishwasher
on January 3, 2022
Posted by: New Home Owners 12356
from Noblesville IN
This is a totally plastic dishwasher. It will not last very long. I would never put this in my house. It was installed in a brand new house. Probably because of cheap price.
No, I would not recommend this to a friend.
Features
1
Performance
2
Quality
1
Value
1
Response from geappliances.comBy Guy@GEA, GE Appliances, January 7, 2022
Hello there, we're sorry you're not finding your dishwasher to be the level of quality we hold ourselves to. We know how aggravating this can be for you, so this is certainly feedback that we'll be happy to share with our product development team for future consideration.
We appreciate you reaching out to us and we're glad to have you in our GEA family.
Guy@GEA
We appreciate you reaching out to us and we're glad to have you in our GEA family.
Guy@GEA
Written by a customer while visiting geappliances.com
Customer Rating
4
Easy to Use
on January 10, 2022
Posted by: Jebman
from South Florida
Dishwasher works. Only gripe is the noise level, could be quieter
I would recommend this to a friend!
Features
4
Performance
3
Quality
3
Value
3
Written by a customer while visiting geappliances.com
Customer Rating
1
Can't wash dishes
on January 27, 2022
Posted by: sadhomeowner
from MI
What can I say, even on "heavy load" with very few dishes it can't clean properly. It leaves spots (even though I have a water softener) and can't clean off basic stains. More of a dish rinser.
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Shayla@GEA, GE_appliances, February 2, 2022
Hi there - While we'd love to congratulate you on your new dishwasher, we are absolutely sorry to hear that it is not cleaning dishes as expected. This is not what we want to hear and can understand how disappointing this can be for you. We truly apologize for this. With that said, we'd love to suggest a few tips so you can achieve the best quality clean.
We suggest to use high quality detergents such as Cascade® Platinum™ ActionPacs™ or Finish® Quantum® Automatic Dishwashing Detergent. Also, be sure the rinse agent dispenser isn't empty. Using the option Wash TempBoost can also help result in cleaner dishes.
You may learn more helpful tips within the troubleshooting guide on page 19 of your owner's manual here: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-4000218-1.pdf&_ga=
We sure hope you find this information insightful. Should you have any questions or concerns we are always here to help! -Shayla@GEA
We suggest to use high quality detergents such as Cascade® Platinum™ ActionPacs™ or Finish® Quantum® Automatic Dishwashing Detergent. Also, be sure the rinse agent dispenser isn't empty. Using the option Wash TempBoost can also help result in cleaner dishes.
You may learn more helpful tips within the troubleshooting guide on page 19 of your owner's manual here: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-4000218-1.pdf&_ga=
We sure hope you find this information insightful. Should you have any questions or concerns we are always here to help! -Shayla@GEA
Written by a customer while visiting geappliances.com
Customer Rating
2
Rust
on February 20, 2022
Posted by: Elizabeth1720
from Palm Bay, FL
This product came with my brand new home. Hardly used. Only two people and do dishes by had. I all ready has rust. Leaves dishes with streaks and we are constantly cleaning the stainless which very easily gets smudged.
No, I would not recommend this to a friend.
Features
2
Performance
2
Quality
2
Value
2
Response from geappliances.comBy Guy@GEA, GE Appliances, February 22, 2022
Hi there, thank you for taking time from your day to reach out to us. We're so sorry to see your new dishwasher is showing rust, that your dishes are left with streaks, and that you're finding the stainless steel to be hard to clean. We can imagine how disappointing this would be and we're happy to help.
First off, we'll be sending you an email so we can further look into this, so please be on the lookout for that.
For the rusting, we recommend checking out our article on this here: https://products.geappliances.com/appliance/gea-support-search-content?contentId=17552&_ga=2.245573964.938977704.1645453906-1233938546.1597758556
If your unit isn't drying well enough, we recommend the following tips: https://products.geappliances.com/appliance/gea-support-search-content?contentId=17451&_ga=2.207823194.938977704.1645453906-1233938546.1597758556
Lastly, we offer some helpful tips on how to clean stainless steel here: https://products.geappliances.com/appliance/gea-support-search-content?contentId=18861&_ga=2.242090314.938977704.1645453906-1233938546.1597758556
We're wishing you the best and we look forward to getting in touch.
Guy@GEA
First off, we'll be sending you an email so we can further look into this, so please be on the lookout for that.
For the rusting, we recommend checking out our article on this here: https://products.geappliances.com/appliance/gea-support-search-content?contentId=17552&_ga=2.245573964.938977704.1645453906-1233938546.1597758556
If your unit isn't drying well enough, we recommend the following tips: https://products.geappliances.com/appliance/gea-support-search-content?contentId=17451&_ga=2.207823194.938977704.1645453906-1233938546.1597758556
Lastly, we offer some helpful tips on how to clean stainless steel here: https://products.geappliances.com/appliance/gea-support-search-content?contentId=18861&_ga=2.242090314.938977704.1645453906-1233938546.1597758556
We're wishing you the best and we look forward to getting in touch.
Guy@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Great product
on February 25, 2022
Posted by: Rabee_kh
from Houston Texas
Great quality, easy to use, GE build a great appliance
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
3
Dishwasher
on March 8, 2022
Posted by: CACL
from Sarasota, FL
The dishwasher door is so thin which makes the wash cycle very loud. Not sure why it takes so long to run.
No, I would not recommend this to a friend.
Features
3
Performance
4
Quality
4
Value
4
Response from geappliances.comBy Michael @ GE Appliances, GE Appliances, March 11, 2022
Hi there,
Thanks for taking the time to leave a review. Sorry to hear about the noisiness of your dishwasher, we can understand how that'd be frustrating. We did want to say that the actual sound levels can be a little different once installed in the home. You might find the appliance quieter or louder than the decibel rating suggests. The loudness of a dishwasher depends on the installation location, the cabinetry where it is located, the flooring, the countertop above it, and even whether the dishwasher is full of dishes or partially empty.
As for the cycle times, you can read more about those and what affects that run time on page 5 of your Use and Care manual, here: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-4000218-1.pdf&_ga=2.83715089.666197622.1646917891-1449743621.1646917891
We do hope this is helpful for you.
We're always here should you have other questions or concerns!
Best wishes,
Michael@GEA
Thanks for taking the time to leave a review. Sorry to hear about the noisiness of your dishwasher, we can understand how that'd be frustrating. We did want to say that the actual sound levels can be a little different once installed in the home. You might find the appliance quieter or louder than the decibel rating suggests. The loudness of a dishwasher depends on the installation location, the cabinetry where it is located, the flooring, the countertop above it, and even whether the dishwasher is full of dishes or partially empty.
As for the cycle times, you can read more about those and what affects that run time on page 5 of your Use and Care manual, here: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-4000218-1.pdf&_ga=2.83715089.666197622.1646917891-1449743621.1646917891
We do hope this is helpful for you.
We're always here should you have other questions or concerns!
Best wishes,
Michael@GEA
Written by a customer while visiting geappliances.com
Customer Rating
1
Takes over 4 hours to do a load
on March 20, 2022
Posted by: Srossedu
from San Diego
Our apartment manager installed this dishwasher and when we select the options that we need to clean and sanitize, it takes over 4 hours to go through the whole cycle. How is this considered energy efficient?
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Kelsey@GEA, GE_Appliances, March 28, 2022
We're so sorry that you're experiencing long cycle times with your dishwasher. This would be discouraging and we're glad you shared this feedback with us here.
Dishwashers now run longer to ensure good wash performance, but they use less energy while running. Also, in using less water, your water heater does not need to provide as much hot water and therefore is not using energy to heat more water. You can read more about this in the following article: https://products.geappliances.com/appliance/gea-support-search-content?contentId=38926&_ga=2.130158922.435921245.1648476361-1084580016.1645804717.
And for descriptions of your dishwasher's cycle times, check out pages 5 through 7 of the owner's manual: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-4000218-1.pdf&_ga=2.130158922.435921245.1648476361-1084580016.1645804717.
We hope this is insightful! If you need anything else, please reach back out. Best, Kelsey@GEA
Dishwashers now run longer to ensure good wash performance, but they use less energy while running. Also, in using less water, your water heater does not need to provide as much hot water and therefore is not using energy to heat more water. You can read more about this in the following article: https://products.geappliances.com/appliance/gea-support-search-content?contentId=38926&_ga=2.130158922.435921245.1648476361-1084580016.1645804717.
And for descriptions of your dishwasher's cycle times, check out pages 5 through 7 of the owner's manual: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-4000218-1.pdf&_ga=2.130158922.435921245.1648476361-1084580016.1645804717.
We hope this is insightful! If you need anything else, please reach back out. Best, Kelsey@GEA
Written by a customer while visiting geappliances.com