Customer Reviews for GE - 24" Front Control Built-In Plastic Tub Dishwasher with Dry Boost and 59 dBA - Stainless Steel
Customer Rating
1
Not a great product
on June 25, 2023
Posted by: Shanku
from Tx
Not working from day one..Can someone replace my dishwasher With new one
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Charlie@GEA, GE_Appliances, June 27, 2023
Hello,
We're sorry to hear that you are less impressed with your dishwasher.
This is not the experience that we want our consumers to have, therefore we absolutely want to help get this taken care of for you.
We need to gather some further information from you. An agent will be reaching out to you via email. Please respond to the email at your earliest convenience. We are looking forward to speaking with you. - Charlie@GEA
Overall the dishwasher does a very good job. The only issue is the bottom dish rack gets off track easily and is difficult to pull out or close without having to readjust.
Got this Dishwasher from a replacement, HATE IT, the bottom rack NEVER stays on track, and it jams every time I push it in, the controls are so small, need to get glasses to use, outside door is brushed aluminum, VERY hard to clean
Response from geappliances.comBy Charlie@GEA, GE_Appliances, June 26, 2023
Hello,
We're sorry to hear that your dishwasher lower rack keeps falling off and we want to help!
We recommend referring to the link below to correct this issue: https://www.youtube.com/watch?v=kBwYl4FSl40
In order to keep your appliance looking like new, we recommend cleaning it with one of the following options. https://products.geappliances.com/appliance/gea-support-search-content?contentId=16574
Don't hesitate to reach back out to us if the suggestions above do not improve your dishwasher's results. We appreciate you choosing GE Appliances for your home, and we're grateful to have you as part of our family. -Charlie@GEA
Used it once. It never completed washing dishes after 2-1/2 hours. Haven’t used it since.
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
1
Value
2
Response from geappliances.comBy Jonathon@GEA, GE Appliances , June 26, 2023
Hello - Thank you for taking some time to get in touch with us. We are really sorry to see that you've not gotten a full cycle with your dishwasher. That is not what we expect from this model at all.
If you haven't already we recommend getting one of our approved technicians out to check everything. We're confident that they will be able to get this working like new. You can schedule by calling 1-800-432-2737 or by visiting this link here: https://www.geappliances.com/ge/service-and-support/service.htm
Let us know if you have any questions, we are always happy to help. - Jonathon@GEA
Not convenient for loading pots and pans. Redesign to be pots and pan friendly
Response from geappliances.comBy Charlie@GEA, GE_Appliances, June 22, 2023
Hello,
We're sorry to hear that you are having difficulty placing the pots and pans.
We recommend referring to the link below for loading tips to ensure the best wash performance. https://products.geappliances.com/appliance/gea-support-search-content?contentId=19573
Please feel free to reach out with any other questions or concerns you may have. -Charlie@GEA
I discovered that this dish washer came new but it has a missing screws where the upper hose assembly connects to the top spinner. Also, the top spinner assembly clip has been broken off and could not be held in.
No, I would not recommend this to a friend.
Features
3
Performance
2
Quality
1
Value
1
Response from geappliances.comBy Charlie@GEA, GE_Appliances, June 21, 2023
Hello,
We're sorry to hear that your dishwasher has some missing parts and we want to help.
An agent will be reaching out by email so that we can provide further services. Please feel free to keep an eye out for that an reach back out to us when you can.