It worked well but it did not have many features to change the cycle and temperature. The product felt cheap inside.
No, I would not recommend this to a friend.
Features
2
Performance
3
Quality
2
Value
3
Response from geappliances.comBy Charlie@GEA, GE_Appliances, July 3, 2023
Hello,
Thank you for taking the time to reach out with this feedback.
This is such a beautiful model with many great features like dry boost, high wash performance, automatic temperature control, and active flood protect.
We’re confident that you’ll be able to enjoy your new dishwasher for years to come and feel free to reach out anytime if there’s any way we can be of assistance. Warm regards. -Charlie@GEA
Very cheap construction. Just keeps washing and washing for an extremely long time. Bowls do not stay in place.
Features
1
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Tierra@GEA, GE Appliances, July 3, 2023
Hello,
We're so very sorry to hear that you aren't pleased with your dishwasher. Thank you so much for taking the time to share about your experience. We're more than glad to provide guidance. It is completely normal for many dishwashers to run for up to two hours or more under certain conditions. Please refer to the link here for more information: https://products.geappliances.com/appliance/gea-support-search-content?contentId=18914
For some helpful tips on loading your dishwasher, please click here: https://www.geappliances.com/ge/dishwashers/dishwasher-loading-tips.htm
We hope this helps. Reach out whenever you need us. - Tierra@GEA
Feels like cheap plastic - Bothered by bottom rack
on June 29, 2023
Posted by: Sam193
We just received this dishwasher in our new construction. We’ve run about a dozen cycles and so far it’s been cleaning our dishes fine, but we are displeased with the quality of the top and bottom racks. The bottom rack never stays on the track and consistently falls into the bottom of the dishwasher, causing us to pick it up and manually put it back. It shouldn’t be that way. Bad design. Would have never purchased it if we were buying a dishwasher ourselves.
No, I would not recommend this to a friend.
Features
2
Performance
4
Quality
2
Value
2
Response from geappliances.comBy Adrian@GEA, GE_Appliances, June 30, 2023
Hello there - Congratulations on your new home! We appreciate you taking the time to provide us with your valuable feedback. We are so sorry to hear that this dishwasher has not lived up to your expectations when it comes to the design of the racks. There is considerable thought and effort devoted to the design of our products. Factors in design decisions are cost, competition, changing technology, and appearance. While we understand your dissatisfaction, we cannot modify or replace your appliance at this time.
We will be sure to send these comments to our product design teams, so they can make the necessary improvements to future models. Thank you for choosing GE Appliances for your home. We hope to gain your trust back with our appliances in the future. - Adrian@GEA
Product is cheaply made and doesn't latch very well. Also leaves water on dishes and in dishwasher, must leave door open to dry inside and must hand-dry dishes.
Features
2
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Tierra@GEA, GE Appliances, June 29, 2023
Hello there,
Oh no...we're so very sorry you're having issues with your new dishwasher not latching or drying dishes properly. This is certainly not the experience we desire for you and we want to help! There are a few things you can try to resolve this. Please refer to the information in the links below:
If the above suggestions don't work, please take full advantage of your warranty and schedule a service appointment. You can schedule an appointment with a GE Appliances technician by calling 1-800-432-2737 or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm
Please let us know if there is anything else we can assist with. - Tierra@GEA