Customer reviews from geappliances.com
GE - 24" Front Control Built-In Plastic Tub Dishwasher with Dry Boost and 59 dBA - Stainless Steel
Average customer rating
3.4
(2,565 Reviews)
Rating breakdown 2,565 reviews
5 Stars
927
4 Stars
447
3 Stars
346
2 Stars
333
1 Star
512
55%of customers recommend this product.
(
1,161 out of
2,103)
Customer Reviews for GE - 24" Front Control Built-In Plastic Tub Dishwasher with Dry Boost and 59 dBA - Stainless Steel
Customer Rating
5
Great features
on July 22, 2023
Posted by: Olgachervoniuk
from Harrisburg SD
Love this dishwasher dishes looks clean and shiny,
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
2
Dishwasher or dish washer/not functioning
on July 22, 2023
Posted by: JS313
The product is not what was expected of GE appliance models. The product does an okay job of washing some dishes (varies). However, it fails in functionality as it does not do a seemingly thorough clean as it dispenses water and soap. Now it won't even cut on.
No, I would not recommend this to a friend.
Features
2
Performance
2
Quality
1
Value
2
Response from geappliances.comBy Charlie@GEA, GE_Appliances, July 24, 2023
Hi there,
Thank you for taking the time to provide feedback on your dishwasher. We're sorry to hear that your dishes are not getting clean, and we want to help!
To improve the wash performance, we recommend taking a look at the link below:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=17452#:~:text=Excessive%20amounts%20of%20food%20may,that%20will%20affect%20wash%20performance.
If the issue continues to persist we recommend scheduling an appointment with our factory service and repair team by calling 1-800-432-2737, or by visiting https://www.geappliances.com/ge/service-and-support/service.htm
We truly appreciate you making GE Appliances part of your home. We hope you enjoy this fantastic unit for many years to come. If you have any questions please feel free to reach out. -Charlie@GEA
Thank you for taking the time to provide feedback on your dishwasher. We're sorry to hear that your dishes are not getting clean, and we want to help!
To improve the wash performance, we recommend taking a look at the link below:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=17452#:~:text=Excessive%20amounts%20of%20food%20may,that%20will%20affect%20wash%20performance.
If the issue continues to persist we recommend scheduling an appointment with our factory service and repair team by calling 1-800-432-2737, or by visiting https://www.geappliances.com/ge/service-and-support/service.htm
We truly appreciate you making GE Appliances part of your home. We hope you enjoy this fantastic unit for many years to come. If you have any questions please feel free to reach out. -Charlie@GEA
Written by a customer while visiting geappliances.com
Customer Rating
3
Does a good job cleaning
on July 22, 2023
Posted by: Dishwasher234
The dishwasher is nice and does a good job cleaning but it is hard to pull the bottom drawer in or out or even to align properly before starting the machine.
Response from geappliances.comBy Devin@GEA, GE_Appliances, July 24, 2023
Good afternoon,
We appreciate you taking the time to leave a review on your GE Appliances dishwasher. We value and appreciate your feedback!
We are pleased to hear that that the dishwasher does a great job cleaning as it should. However, we are sorry to hear that the bottom drawer is giving you some trouble. If you continue to experience this issue, we recommend scheduling a service appointment with GE Appliances factory service team.
You can schedule an appointment by calling the Service Department directly at 1-800-432-2737 Monday – Friday: 8 a.m. – 8 p.m. ET, or by scheduling online at the following link: https://www.geappliances.com/ge/service-and-support/service.htm
Thank you for choosing GE Appliances for your home!
-Devin@GEA
We appreciate you taking the time to leave a review on your GE Appliances dishwasher. We value and appreciate your feedback!
We are pleased to hear that that the dishwasher does a great job cleaning as it should. However, we are sorry to hear that the bottom drawer is giving you some trouble. If you continue to experience this issue, we recommend scheduling a service appointment with GE Appliances factory service team.
You can schedule an appointment by calling the Service Department directly at 1-800-432-2737 Monday – Friday: 8 a.m. – 8 p.m. ET, or by scheduling online at the following link: https://www.geappliances.com/ge/service-and-support/service.htm
Thank you for choosing GE Appliances for your home!
-Devin@GEA
Written by a customer while visiting geappliances.com
Customer Rating
4
Cleans well!
on July 21, 2023
Posted by: RobbDW
Does a good job cleaning dishes. It takes a little longer to complete cycle than what we prefer. Is not too noisy so that is good.
Written by a customer while visiting geappliances.com
Customer Rating
2
Disappointing
on July 21, 2023
Posted by: erivera
from Crandall, TX
Moving into our new house, filled with brand-new appliances, was an exciting moment for us. Among the first items we wanted to test was the Dishwasher. However, to our disappointment, it didn't live up to our expectations. One major drawback was the lack of easily accessible instructions; we had to go online to find them, and even then, they were not very clear. As a result, using the machine proved challenging.
Furthermore, we noticed that the dishes came out dirty and everything was left wet, which was frustrating. Despite our attempts to troubleshoot the machine, it still didn't perform up to par. Regrettably, we found it to be a below-average Dishwasher overall.
Features
2
Performance
1
Quality
1
Value
2
Response from geappliances.comBy Jonathon@GEA, GE Appliances, July 21, 2023
Hello - Thank you so much for taking a moment to get in touch. We're really sorry to hear that this model hasn't been living up to your expectations. That is never the goal we are aiming for.
We're going to be taking this feedback and sharing it with the appropriate teams for review. This way we can start to look for ways that we can improve on our models going forward. Also, we are going to do our best to make sure that our user manuals are clear and easy to follow.
As for getting better drying performance, we recommend using a dedicated rinse aid, as it can tremendously help out with the drying performance. Also, we recommend using the "Dry Boost" on the highest setting and allowing enough time to pass for a complete dry.
Let us know if you have any other questions, we're always happy to help. - Jonathon@GEA
We're going to be taking this feedback and sharing it with the appropriate teams for review. This way we can start to look for ways that we can improve on our models going forward. Also, we are going to do our best to make sure that our user manuals are clear and easy to follow.
As for getting better drying performance, we recommend using a dedicated rinse aid, as it can tremendously help out with the drying performance. Also, we recommend using the "Dry Boost" on the highest setting and allowing enough time to pass for a complete dry.
Let us know if you have any other questions, we're always happy to help. - Jonathon@GEA
Written by a customer while visiting geappliances.com
Customer Rating
2
Poor quality
on July 20, 2023
Posted by: Mike7798
from La marque Texas
We have had our dishwasher for a month or so and the bottom each has already cracked and began to rust
No, I would not recommend this to a friend.
Features
5
Performance
5
Quality
1
Value
1
Response from geappliances.comBy Devin@GEA, GE_Appliances, July 21, 2023
Hi there,
Thank you for taking the time to provide a review on your new GE Appliances dishwasher. We are so sorry to hear that you are experiencing this issue with your new appliance as this is certainly not normal operation, nor the quality that we expect.
We recommend scheduling a service appointment with GE Appliances factory service team. We are confident they can accurately diagnose and repair the issue at-hand. You can schedule an appointment by calling the Service Department directly at 1-800-432-2737 Monday – Friday: 8 a.m. – 8 p.m. ET, or by scheduling online at the following link: https://www.geappliances.com/ge/service-and-support/service.htm
Thank you for your review!
-Devin@GEA
Thank you for taking the time to provide a review on your new GE Appliances dishwasher. We are so sorry to hear that you are experiencing this issue with your new appliance as this is certainly not normal operation, nor the quality that we expect.
We recommend scheduling a service appointment with GE Appliances factory service team. We are confident they can accurately diagnose and repair the issue at-hand. You can schedule an appointment by calling the Service Department directly at 1-800-432-2737 Monday – Friday: 8 a.m. – 8 p.m. ET, or by scheduling online at the following link: https://www.geappliances.com/ge/service-and-support/service.htm
Thank you for your review!
-Devin@GEA
Written by a customer while visiting geappliances.com
Customer Rating
1
Do not buy!
on July 20, 2023
Posted by: Blueymom
from Fort myers FL
Doesn’t run half the time you tell it to start. Often have to run it twice to get my dishes clean and the inside is always wet even after a dry cycle. Only reason we have this is because it is what was installed by the builders of our home and we cannot afford a new one.
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Tierra@GEA, GE Appliances, July 20, 2023
Oh no!
We're so very sorry that your new dishwasher isn't working properly. We certainly understand how disruptive something like this can be and we want to help. If there is food or detergent residue left on your dishes when the wash cycle is complete, there are a few things you can do to improve your dishwasher's cleaning performance. Please review the tips in the link here: https://products.geappliances.com/appliance/gea-support-search-content?contentId=38933
As far as the inside being wet, there are several easy steps you can take to resolve the issue. Please refer to the article here: https://repair.geappliances.com/resources/faq/why-is-my-dishwasher-not-drying
If you feel the suggestions above don't seem to help, please take full advantage of your warranty and schedule a service appointment. You can schedule an appointment with a GE Appliances technician by calling 1-800-432-2737 or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm
We're always here when you need us. Best wishes! - Tierra@GEA
We're so very sorry that your new dishwasher isn't working properly. We certainly understand how disruptive something like this can be and we want to help. If there is food or detergent residue left on your dishes when the wash cycle is complete, there are a few things you can do to improve your dishwasher's cleaning performance. Please review the tips in the link here: https://products.geappliances.com/appliance/gea-support-search-content?contentId=38933
As far as the inside being wet, there are several easy steps you can take to resolve the issue. Please refer to the article here: https://repair.geappliances.com/resources/faq/why-is-my-dishwasher-not-drying
If you feel the suggestions above don't seem to help, please take full advantage of your warranty and schedule a service appointment. You can schedule an appointment with a GE Appliances technician by calling 1-800-432-2737 or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm
We're always here when you need us. Best wishes! - Tierra@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Great features & easy operation
on July 19, 2023
Posted by: Rokkee
I love the Daley & washing features. I can program it & go to bed & wake up to clean dishes.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com