Customer reviews from geappliances.com
GE - 24" Front Control Built-In Plastic Tub Dishwasher with Dry Boost and 59 dBA - Stainless Steel
Average customer rating
3.4
(2,355 Reviews)
Rating breakdown 2,355 reviews
5 Stars
875
4 Stars
426
3 Stars
326
2 Stars
281
1 Star
447
57%of customers recommend this product.
(
1,113 out of
1,956)
Customer Reviews for GE - 24" Front Control Built-In Plastic Tub Dishwasher with Dry Boost and 59 dBA - Stainless Steel
Customer Rating
4
Does the job
on November 11, 2021
Posted by: Pattyellen326
from Poughkeepsie
It's very easy to load. Some dishes have to be rinsed before using the dishwasher, but overall it's pretty good.
I would recommend this to a friend!
Features
5
Performance
4
Quality
4
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
1
Went Dead.. now waiting 10 weeks for parts
on November 11, 2021
Posted by: DarylKr
from McHenry, il
Went Dead after 6 weeks. Service and support is the worst ever experienced.
Features
2
Performance
4
Quality
1
Value
1
Response from geappliances.comBy Sarah@GEA, GE_Appliances, November 18, 2021
Hey there, and thanks for taking the time to reach out to us. We truly hate to hear your dishwasher stopped working after six weeks; we know any issue with the appliance’s functioning would be frustrating to deal with, especially when the unit is so new. We’d like to assist.
You may want to ensure that there is no issue with the fuse or circuit breaker, and adequate power is getting to the unit. Checking that the control panel isn’t locked may also help. If you want to try any other troubleshooting steps to address your concern, we do have a section on troubleshooting in your manual, starting on page 19: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-4000218-1.pdf .
If you need an update from our Service department, they can be reached at 1-800-432-2737 and would be glad to help in whatever way they can. Our Parts department are also available if you wish to check on any updates regarding the availability of the part you’re needing; they can be called at 1-877-959-8688.
Notice of the trouble you’ve had, and the delay in resolving the issue, will certainly be sent to our team for review; we do value your insight, as we want to make sure we’re aware of any potential issues with this model. If you have any other concerns or questions, we’re always happy to offer assistance. -Sarah@GEA
You may want to ensure that there is no issue with the fuse or circuit breaker, and adequate power is getting to the unit. Checking that the control panel isn’t locked may also help. If you want to try any other troubleshooting steps to address your concern, we do have a section on troubleshooting in your manual, starting on page 19: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-4000218-1.pdf .
If you need an update from our Service department, they can be reached at 1-800-432-2737 and would be glad to help in whatever way they can. Our Parts department are also available if you wish to check on any updates regarding the availability of the part you’re needing; they can be called at 1-877-959-8688.
Notice of the trouble you’ve had, and the delay in resolving the issue, will certainly be sent to our team for review; we do value your insight, as we want to make sure we’re aware of any potential issues with this model. If you have any other concerns or questions, we’re always happy to offer assistance. -Sarah@GEA
Written by a customer while visiting geappliances.com
Customer Rating
3
Works
on November 12, 2021
Posted by: Rick 1966
from Florida
A little too loud and all plastic construction doesn't thrill me
Features
3
Performance
3
Quality
3
Value
3
Response from geappliances.comBy Sarah@GEA, GE_Appliances, November 15, 2021
Hey there, and thanks for taking the time to submit your feedback on your dishwasher. We hate to hear you have a concern over the noise level, as well as the construction of the unit. We know this may have caused inconvenience, and we’d like to assist.
Regarding the noise level, this dishwasher was designed to function at a level of 59 dBAs, a bit above the level of moderate rainfall. We do try to provide a quiet, peaceful washing experience, and we also strive to build quality products that are built to last, using durable materials. Our Design team will be informed of your concerns with both the noise level and the materials used for future review and development; we do value your insight, as we always like to know what our consumers think of our models.
We are confident this dishwasher will serve you well for a long time to come. If you have any other concerns or questions, we are happy to help any time. All the best! -Sarah@GEA
Regarding the noise level, this dishwasher was designed to function at a level of 59 dBAs, a bit above the level of moderate rainfall. We do try to provide a quiet, peaceful washing experience, and we also strive to build quality products that are built to last, using durable materials. Our Design team will be informed of your concerns with both the noise level and the materials used for future review and development; we do value your insight, as we always like to know what our consumers think of our models.
We are confident this dishwasher will serve you well for a long time to come. If you have any other concerns or questions, we are happy to help any time. All the best! -Sarah@GEA
Written by a customer while visiting geappliances.com
Customer Rating
2
CHEAPLY MADE STAY AWAY
on November 17, 2021
Posted by: przy0301
from Minnesota
We have had this dishwasher in our brand new house we only lived here for a month, its leaked several times ruining our floors and cabinets, and it never dries the dishes. They are literally soaking wet even the next day. I have let them sit in there for 2 days and they are still soaking wet. The door is very cheap quality as well. I do not recommend this product. We have always loved GE appliances but this is a disappointment!!
No, I would not recommend this to a friend.
Features
2
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Mike@GEA, GE Appliances, November 23, 2021
Hi there,
Congratulations on your brand new home! We can certainly understand your frustrations of your dishwasher leaking and not drying very well and would like to share some trouble shooting articles with you.
Dishwasher - Poor Drying: https://products.geappliances.com/appliance/gea-support-search-content?contentId=17451
Dishwasher Leaking: https://products.geappliances.com/appliance/gea-support-search-content?contentId=23644
We hope the information provided is helpful. Thanks for choosing GE. Mike@GEA
Congratulations on your brand new home! We can certainly understand your frustrations of your dishwasher leaking and not drying very well and would like to share some trouble shooting articles with you.
Dishwasher - Poor Drying: https://products.geappliances.com/appliance/gea-support-search-content?contentId=17451
Dishwasher Leaking: https://products.geappliances.com/appliance/gea-support-search-content?contentId=23644
We hope the information provided is helpful. Thanks for choosing GE. Mike@GEA
Written by a customer while visiting geappliances.com
Customer Rating
4
Doesn't completely dry dishes
on November 18, 2021
Posted by: Dobertdishwasher
from Babcock ranch
Contractor grade appliance. Does the job. Doesnt completely dry my dishes.
I would recommend this to a friend!
Features
4
Performance
3
Quality
4
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
3
not the best I've owned
on November 19, 2021
Posted by: hairstyler
from Naples Fl
I am not impressed with this dishwasher. My builder put this in and in one year the bottom rack started to rust. It has now been 2 years and the rust is all over. I am trying to get a new bottom rack. The dishwasher cleans good on heavy mode but on normal mode I have still found stiuff on dishes. I rinse my dishes good before putting in machine.
No, I would not recommend this to a friend.
Features
3
Performance
2
Quality
3
Value
3
Response from geappliances.comBy Guy@GEA, GE Appliances, November 24, 2021
Hi there, we're pleased to know your dishwasher cleans well, but so sorry to hear that your bottom rack has been rusting. We can imagine how frustrating this would be for you to deal with, so this is certainly something we can discuss with our design team. If interested in a new bottom rack, you can find it here: https://www.geapplianceparts.com/store/parts/spec/WD28X26099
We appreciate you reaching out to us and we're wishing you the best.
Guy@GEA
We appreciate you reaching out to us and we're wishing you the best.
Guy@GEA
Written by a customer while visiting geappliances.com
Customer Rating
2
Poor Installation
on November 21, 2021
Posted by: Lucky63
from Coolidge, Arizona
The dishwasher was not installed properly. My tenant has not been able to use the dishwasher since moving in.
No, I would not recommend this to a friend.
Features
3
Performance
1
Quality
3
Value
3
Response from geappliances.comBy Guy@GEA, GE Appliances, November 22, 2021
Hello there, we're terribly sorry to hear your tenant hasn't been able to use your dishwasher since moving in. We can't even begin to imagine how frustrating this would be and we're happy to help. We see that service was scheduled and completed, so we're confident our technician was able to help.
With that said, we're always here to assist you so if your tenant runs into any further issues, please message us or have them message us on social media so we can further look into things. All the best.
Guy@GEA
With that said, we're always here to assist you so if your tenant runs into any further issues, please message us or have them message us on social media so we can further look into things. All the best.
Guy@GEA
Written by a customer while visiting geappliances.com
Customer Rating
2
Nope
on November 23, 2021
Posted by: Frowny face
from TX
Just bought a new house and did not get to pick the appliances. Just had to take what they put in. Do not like the controls. I like the dial so I can see where the wash cycle is and advance it if I wanted to. Also it never dries the dishes. Had an issue with the start light blinking and it would not start. Took me 2 hours of random button pushes to get it reset.
No, I would not recommend this to a friend.
Features
2
Performance
2
Quality
3
Value
2
Response from geappliances.comBy Guy@GEA, GE Appliances, November 24, 2021
Hello there, thank you for reaching out to us. We first want to congratulate you on your new home. We know how exciting it can be to move into a new space, so we're sorry to hear your dishwasher isn't drying well and that you don't like the controls. We can imagine how annoying this would get for you and we're happy to help.
For the drying, we suggest first viewing the following tips: https://products.geappliances.com/appliance/gea-support-search-content?contentId=17451
If the problem persists, we recommend taking advantage of your warranty and scheduling service with a certified GE Appliances technician that will be able to accurately diagnose and repair your appliance. You can do so by calling GE Appliance Service at 1-800-GECares (1-800-432-2737) or by clicking here: https://www.geappliances.com/ge/service-and-support/service.htm
Next, if you need any help figuring out the controls, we suggest checking out the owner's manual here: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-4000218-1.pdf
In addition, we're always here to help if you have any other specific questions. All the best.
Guy@GEA
For the drying, we suggest first viewing the following tips: https://products.geappliances.com/appliance/gea-support-search-content?contentId=17451
If the problem persists, we recommend taking advantage of your warranty and scheduling service with a certified GE Appliances technician that will be able to accurately diagnose and repair your appliance. You can do so by calling GE Appliance Service at 1-800-GECares (1-800-432-2737) or by clicking here: https://www.geappliances.com/ge/service-and-support/service.htm
Next, if you need any help figuring out the controls, we suggest checking out the owner's manual here: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-4000218-1.pdf
In addition, we're always here to help if you have any other specific questions. All the best.
Guy@GEA
Written by a customer while visiting geappliances.com