Customer Reviews for GE - 24" Front Control Built-In Plastic Tub Dishwasher with Dry Boost and 59 dBA - White
Customer Rating
1
Service before first load
on September 6, 2024
Posted by: CJaney
Waiting on service. Stopped and didn't drain first use.
Response from geappliances.comBy Michael, GE_Appliances, September 9, 2024
It’s unexpected to hear that your dishwasher has given you issues. This is not something we want from our appliances, and we’ll be sure to forward your experience to our product team so we can work to ensure issues like this don’t occur going forward. We’re glad you were able to get an appointment scheduled with one of our qualified technicians, and we’re confident that they’ll get this issue resolved quickly.
Not very sturdy dishwasher. It washes but the racks just aren't always easy to move in and out. They usually just derail off. Overall feels very flimsy for my liking. I only have it because it was a default new home offering.
Features
2
Performance
2
Quality
1
Value
2
Response from geappliances.comBy Charlie, GE_Appliances, August 28, 2024
We are so sorry to hear that your dishwasher lower rack keeps falling off. The below video link describes how to adjust a lower rack in a dishwasher, so it rolls smoothly on the tub rack track. https://www.youtube.com/watch?v=kBwYl4FSl40
I’ve had two of these in a row. Both had the same electric issue come up. The first one was replaced after 2 months of fighting with GE. Now the second one is doing it. I’m done with GE for good.
Response from geappliances.comBy Michael, GE_Appliances, August 2, 2024
We would like to help with your dishwasher. An agent will be reaching out to you via email, please respond at your earliest convenience.
This is a poor washer. I don’t know what caused this, but within the first year of my use of this dishwasher it being brand new from a new build, Very minimal use it started rusting. I was using all the right products I did so much research. I cleaned it the proper way I tried to do smaller loads… But nothing would budge. The racks are the biggest issue in this dishwasher. They have peeled and bubbled and rusted all over and I am now afraid to use it although I do very minimally. I just noticed it deteriorating more and more and I really hate to have to pay so much for two new racks. I Just want to put this out there to stop someone else from buying these poorly made dishwasher rack. I feel like the rack should be one of the strongest components of a dishwasher because it is such an important part of it. Especially using it the right way. I’ve always thought GE has great products but I was wrong :( so sad. We moved in Jan 2022.
No, I would not recommend this to a friend.
Features
1
Performance
2
Quality
1
Value
1
Response from geappliances.comBy Joyce, GE_Appliances, July 24, 2024
We are sorry to see how rusted your racks have gotten. We can understand how upsetting this would be for you and would like to get more details from you. We will be reaching out to you via email soon.
The first wash with cascade platinum and cascade rinse aide 3-in-one power dry had my dishes sparkling. Yes, my glass dishes was streek free amd dry.. But, since then... Ughhhh. Dishes not completely dry, wet/dry spots on glassware. Very upsetting 😡. Yes, I'm still using cascade platinum and the rinse aide. Can't figure out why it only cleaned food the first time... I've only used it a total of three times..
Features
3
Performance
3
Quality
3
Response from geappliances.comBy Adrian, GE_Appliances, June 26, 2024
We are more than happy to provide guidance with your new dishwasher. We have provided some tips to help with the cleaning of your dishes at the link below.
We have also provided some tips to avoid poor drying in your unit here: https://products.geappliances.com/appliance/gea-support-search-content?contentId=17451&_ga=2.140649015.440932263.1719238577-507723860.1707936747
All products are new appliances, except for the motherboard of the Microwave, I have not used the dish washer yet. However I am very satisfied with my new appliances.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Response from geappliances.comBy Charlie, GE_Appliances, June 5, 2024
We’re so happy to hear that you’ve been enjoying your beautiful new dishwasher and the powerful performance that it offers.