Customer reviews from geappliances.com
GE - 24" Front Control Built-In Plastic Tub Dishwasher with Dry Boost and 59 dBA - White
Average customer rating
3.4
(94 Reviews)
Rating breakdown 94 reviews
5 Stars
34
4 Stars
18
3 Stars
12
2 Stars
9
1 Star
21
57%of customers recommend this product.
(
43 out of
75)
Customer Reviews for GE - 24" Front Control Built-In Plastic Tub Dishwasher with Dry Boost and 59 dBA - White
Customer Rating
1
Terrible
on March 21, 2024
Posted by: Denise Heddleste
I used this dishwasher twice. The first time it leaked all over the kitchen then the wheels fell off the lower tray then it would not start then the gasket fell out. So overall a terrible product not on par with the GE brand.
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Adrian, GE_Appliances, March 21, 2024
Oh no! We are extremely sorry to hear of your first time experience with this dishwasher. This is not normal operation, and we strongly encourage you to schedule service with one of our certified technicians to get these issues properly diagnosed and resolved. You can schedule an appointment with a GE Appliances technician by calling 1-800-432-2737 or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm
Written by a customer while visiting geappliances.com
Customer Rating
1
Horrible dishwasher rack! Rusted.
on July 23, 2024
Posted by: Annie277
from Arizona
This is a poor washer. I don’t know what caused this, but within the first year of my use of this dishwasher it being brand new from a new build, Very minimal use it started rusting. I was using all the right products I did so much research. I cleaned it the proper way I tried to do smaller loads… But nothing would budge. The racks are the biggest issue in this dishwasher. They have peeled and bubbled and rusted all over and I am now afraid to use it although I do very minimally. I just noticed it deteriorating more and more and I really hate to have to pay so much for two new racks. I Just want to put this out there to stop someone else from buying these poorly made dishwasher rack. I feel like the rack should be one of the strongest components of a dishwasher because it is such an important part of it. Especially using it the right way. I’ve always thought GE has great products but I was wrong :( so sad. We moved in Jan 2022.
No, I would not recommend this to a friend.
Features
1
Performance
2
Quality
1
Value
1
Response from geappliances.comBy Joyce, GE_Appliances, July 24, 2024
We are sorry to see how rusted your racks have gotten. We can understand how upsetting this would be for you and would like to get more details from you. We will be reaching out to you via email soon.
Written by a customer while visiting geappliances.com
Customer Rating
3
Washes well bottom rack not tracking properly
on October 1, 2024
Posted by: Rdmatey
The dishwasher came with the manufactured home. It wouldn't have been my first choice but I found it was good enough for what I needed because I don't do a considerable amount of dishes. The one thing I found that was terrible was the bottom rack. Being brand new I figured I shouldn't have any problems but for some reason it doesn't track properly. Obviously this causes an issue with the rack going in crooked and getting caught every time I pull it in and out. It's very hard to pull the rack in and out. Apparently it seems to be that something is either bent with the rack or the wheels are not aligned somehow. There isn't much room in there for anything to be off with the tracking so it really needs to be right on the money . This is very disappointing because the dishwasher actually washes really well. It looks like I may have to invest in a new rack.
No, I would not recommend this to a friend.
Features
3
Performance
3
Quality
3
Value
3
Response from geappliances.comBy Jonathon, GE_Appliances, October 2, 2024
We want to help out with your bottom rack getting stuck and not rolling. We suggest getting one of our approved technicians out to for diagnostics. You can do so by calling 1-800-432-2737 or by visiting this link here (https://www.geappliances.com/ge/service-and-support/service.htm).
Written by a customer while visiting geappliances.com
Customer Rating
1
GE doesn’t want this review
on November 27, 2024
Posted by: GarbageElectric
GE in the 21st century makes absolute garbage. I bought this dishwasher about 18 months ago and tonight it is dead. No lights, the buttons do nothing. It’s got power but it’s acting like it doesn’t.
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Jonathon, GE_Appliances, December 12, 2024
We want to help out with your dishwasher not powering on. We're going to get in touch over email for more information. Please respond at your earliest convenience.
Written by a customer while visiting geappliances.com
Customer Rating
1
Poor Quality
on January 4, 2025
Posted by: Corgimenow
Door is warped, product is loud, bottom shelf is always askew.
No, I would not recommend this to a friend.
Features
1
Performance
3
Quality
1
Value
1
Response from geappliances.comBy Tierra, GE_Appliances, January 16, 2025
We value this feedback. Your comments regarding your dishwasher are extremely important and will be considered by our product design team for review.
Written by a customer while visiting geappliances.com
Customer Rating
1
No gasket on Detergent Dispenser door! Rinses away
on February 15, 2025
Posted by: An Apt tenant
from Richmond, VA
The detergent dispenser does NOT have a gasket. This means that your detergent will be washed away before the main wash. On a "normal wash" setting, this dishwasher will run three rinses before the main wash. I opened the door after the third rinse (during the fill for the main wash) then opened the detergent dispenser and saw that 70% of my detergent had been washed away! That greatly impacts performance and what I suspect is causing a lot of the dirty dishes comments you're seeing here. I've never seen a dishwasher with no gasket on the detergent door to prevent the initial rinses from washing it away.... What's even more shocking is that the rinse aid dispenser has a gasket! GE is cutting corners and it's showing with this model. Avoid this model and others that have this dispenser as you're literally washing money down the drain.
Features
3
Performance
2
Quality
2
Value
2
Response from geappliances.comBy Jonathon, GE_Appliances, February 17, 2025
We want to help out with the cleaning performance you are noticing. We recommend checking the following article for tips that can help boost the cleaning performance: (Not Washing Properly) https://products.geappliances.com/appliance/gea-support-search-content?contentId=38933
The dispenser module is designed to hold the detergent until the cycle is ready for it to be dispensed. If you are noticing issues, we suggest getting one of our approved technicians out for diagnostics. You can do so by calling 1-800-432-2737 or by visiting this link: https://www.geappliances.com/ge/service-and-support/service.htm
The dispenser module is designed to hold the detergent until the cycle is ready for it to be dispensed. If you are noticing issues, we suggest getting one of our approved technicians out for diagnostics. You can do so by calling 1-800-432-2737 or by visiting this link: https://www.geappliances.com/ge/service-and-support/service.htm
Written by a customer while visiting geappliances.com
Customer Rating
2
unfortunately I don't recommend this
on June 25, 2023
Posted by: KimB53
although the dishwasher was "new" I didn't have much faith in the performance due to an issue with GE appliance I owned years ago.. unfortunately, this dishwasher doesn't work properly at all.. never dries the dishes, pots and pans are never really clean (constantly have water spots, detergent residue on everything.. today I noticed an odor similar to burning rubber but don't see any damage but doesn't mean there isn't a problem
No, I would not recommend this to a friend.
Features
2
Performance
2
Quality
2
Value
2
Response from geappliances.comBy Tierra@GEA, GE Appliances, June 27, 2023
Hello,
We're so sorry to hear that you're having issues with your dishwasher. We certainly understand how disruptive something like this can be and we want to help. An agent will be reaching out to you via email to gather additional information. Please respond at your earliest convenience.
We appreciate your patience. - Tierra@GEA
We're so sorry to hear that you're having issues with your dishwasher. We certainly understand how disruptive something like this can be and we want to help. An agent will be reaching out to you via email to gather additional information. Please respond at your earliest convenience.
We appreciate your patience. - Tierra@GEA
Written by a customer while visiting geappliances.com
Customer Rating
1
Never by GE products
on April 17, 2023
Posted by: Adam234565
from Ithaca NY
I never buy GE crap products. This came with the house I bought. It 's a brand new dishwasher and it has started leaking. Don't every buy ANYTHING from GE.
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
1
Value
1
Response from geappliances.comBy MichaelBatGEA, GEAppliances, April 18, 2023
Hello,
We’re so sorry to hear that your dishwasher has developed a leak. We know it’s incredibly frustrating when any appliance gives you trouble, and it can be even worse when it’s something you rely on like a dishwasher. We do see that you have an existing case with us; we have updated the case with your review and your case manager will be in touch as soon as possible. If you have any questions, we encourage you to reach out directly to your case manager and they’d be more than happy to help. Thank you for taking the time to leave us your feedback and please feel free to contact us with anything you may need. Best regards. -MichaelB@GEA
We’re so sorry to hear that your dishwasher has developed a leak. We know it’s incredibly frustrating when any appliance gives you trouble, and it can be even worse when it’s something you rely on like a dishwasher. We do see that you have an existing case with us; we have updated the case with your review and your case manager will be in touch as soon as possible. If you have any questions, we encourage you to reach out directly to your case manager and they’d be more than happy to help. Thank you for taking the time to leave us your feedback and please feel free to contact us with anything you may need. Best regards. -MichaelB@GEA
Written by a customer while visiting geappliances.com