Customer reviews from geappliances.com
GE - 24" Front Control Built-In Plastic Tub Dishwasher with Dry Boost and 59 dBA - Black
Average customer rating
3.3
(104 Reviews)
Rating breakdown 104 reviews
5 Stars
36
4 Stars
18
3 Stars
14
2 Stars
9
1 Star
27
54%of customers recommend this product.
(
43 out of
79)
Customer Reviews for GE - 24" Front Control Built-In Plastic Tub Dishwasher with Dry Boost and 59 dBA - Black
Customer Rating
3
Good dishwasher but some rusting issues
on December 21, 2023
Posted by: RLloyd
from Maricopa, AZ
The dishwasher is pretty basic but overall does a good job. The main issue that we have is that both the top and bottom racks have rusted so bad that the pins are breaking off.
Features
3
Performance
4
Quality
2
Value
3
Response from geappliances.comBy Tierra, GE_Appliances, January 4, 2024
Hello there,
Thanks so much for taking the time to connect. We're so glad to hear that your dishwasher is working well, but very sorry about the racks rusting. We want to help. A member of our team will be reaching out to you via email to gather additional information. Please respond at your earliest convenience.
Kind regards. - Tierra@GEAppliances
Thanks so much for taking the time to connect. We're so glad to hear that your dishwasher is working well, but very sorry about the racks rusting. We want to help. A member of our team will be reaching out to you via email to gather additional information. Please respond at your earliest convenience.
Kind regards. - Tierra@GEAppliances
Written by a customer while visiting geappliances.com
Customer Rating
2
Not good
on December 13, 2023
Posted by: CBinky
from Everton Arkansas
I have had nothing but problems with this dishwasher. We've literally done everything to get it to drain and clean right. Rearing my kitchen apart to move closer to sink and it still has some backwash. I cannot fully load it or nothing comes out clean. It's had an odor since day one. Smells like heated plastic. It's been a year next month. I keep the filter clean. Nothing else I can do but wash dishes by hand. Not happy person.
No, I would not recommend this to a friend.
Features
5
Performance
2
Quality
2
Value
2
Response from geappliances.comBy Joyce, GE_Appliances, December 20, 2023
Hello- We are very sorry to hear you are having these issue with your dishwasher. We can understand your frustration and concern. If you haven't already, we recommend making sure your hot water is set to 120 if you have small children, 140 if you don't. Also turning your hot water on first will help the initial fill to be hot. Using rinse agent and pressing the Dry Boost will help. If you continue to have issues, please take advantage of your warranty by calling 1-800-432-2737. Thank you!
Written by a customer while visiting geappliances.com
Customer Rating
5
Perfect for the price!
on December 9, 2023
Posted by: Redrabbit87
from Lacey, Washington
Great unit! Easy to clean the filter, gets dishes super clean!
I would recommend this to a friend!
Features
3
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Highly recommended
on November 9, 2023
Posted by: MK395
from charlotte NC
The dishwasher has room to accommodate most of our utensils and very easy to operate.
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
1
Junk
on October 20, 2023
Posted by: Garbage owner
Junk. Does not run through the wash cycle. Brand new does not work
Features
1
Performance
1
Response from geappliances.comBy Jonathon, GE_Appliances, October 20, 2023
Hello - Thank you kindly for taking out some time to connect and share what has been going on. We're really sorry to hear that your dishwasher isn't operating properly. That is not something we expect to happen at all.
If you haven't already, we recommend getting one of our approved technicians out to check on this. We're confident that they will be able to get this resolved. You can schedule by calling 1-800-432-2737 or by visiting this link here: (https://www.geappliances.com/ge/service-and-support/service.htm).
Let us know if you have any questions, we're always happy to help. - Jonathon@GEAppliances
If you haven't already, we recommend getting one of our approved technicians out to check on this. We're confident that they will be able to get this resolved. You can schedule by calling 1-800-432-2737 or by visiting this link here: (https://www.geappliances.com/ge/service-and-support/service.htm).
Let us know if you have any questions, we're always happy to help. - Jonathon@GEAppliances
Written by a customer while visiting geappliances.com
Customer Rating
2
Bad locking design
on October 20, 2023
Posted by: Ckd avis
from Thomasville nc
This was a new washer in our kitchen 3mths ago and now it won’t lock & turn on! Fail as such a low end product.. the locking mechanism is poorly designed.
No, I would not recommend this to a friend.
Features
2
Performance
4
Quality
2
Value
2
Response from geappliances.comBy Devin, GE_Appliances, October 20, 2023
Hi there,
Thank you for taking the time to leave a review on your new GE Appliances built-in dishwasher. We are sorry to hear that it will not lock and turn on. This is certainly not normal operation, nor the quality that we expect. We recommend taking advantage of the manufacturers warranty, and schedule an appointment with our factory service team.
You can schedule an appointment by calling the service department directly at 1-800-432-2737, or by scheduling online at the following link: https://www.geappliances.com/ge/service-and-support/service.ht
Thank you for your review! -Devin@GEAppliances
Thank you for taking the time to leave a review on your new GE Appliances built-in dishwasher. We are sorry to hear that it will not lock and turn on. This is certainly not normal operation, nor the quality that we expect. We recommend taking advantage of the manufacturers warranty, and schedule an appointment with our factory service team.
You can schedule an appointment by calling the service department directly at 1-800-432-2737, or by scheduling online at the following link: https://www.geappliances.com/ge/service-and-support/service.ht
Thank you for your review! -Devin@GEAppliances
Written by a customer while visiting geappliances.com
Customer Rating
4
Great fist experience
on October 16, 2023
Posted by: WI99
from Florida
Works really well for first time using this product. Initial quality is great so far.
I would recommend this to a friend!
Features
4
Performance
4
Quality
4
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
3
Bottom rack isn't good!
on October 14, 2023
Posted by: CM1972
from Great Falls, Montana
The bottom rack falls out of its track and is cheaply made.
Features
5
Performance
4
Quality
3
Value
3
Response from geappliances.comBy MichaelBatGEA, October 16, 2023
Hello,
We’re so sorry to hear that you’ve been less than impressed with your new dishwasher. We know how much of a chore dirty dishes can be, especially if your lower rack keeps coming off track. This is not something we want or expect. We are constantly working to make our appliances better, and we’ll be sure to forward your feedback to our product team so we can continue to improve. Thank you for taking the time to leave us your review, and please know we’re here should you need further assistance. -MichaelB@GEAppliances
We’re so sorry to hear that you’ve been less than impressed with your new dishwasher. We know how much of a chore dirty dishes can be, especially if your lower rack keeps coming off track. This is not something we want or expect. We are constantly working to make our appliances better, and we’ll be sure to forward your feedback to our product team so we can continue to improve. Thank you for taking the time to leave us your review, and please know we’re here should you need further assistance. -MichaelB@GEAppliances
Written by a customer while visiting geappliances.com