Customer reviews from geappliances.com
GE - 24" Front Control Built-In Plastic Tub Dishwasher with Dry Boost and 59 dBA - Black
Average customer rating
3.4
(91 Reviews)
Rating breakdown 91 reviews
5 Stars
34
4 Stars
17
3 Stars
10
2 Stars
9
1 Star
21
57%of customers recommend this product.
(
41 out of
72)
Customer Reviews for GE - 24" Front Control Built-In Plastic Tub Dishwasher with Dry Boost and 59 dBA - Black
Customer Rating
3
Washes well bottom rack not tracking properly
on October 1, 2024
Posted by: Rdmatey
The dishwasher came with the manufactured home. It wouldn't have been my first choice but I found it was good enough for what I needed because I don't do a considerable amount of dishes. The one thing I found that was terrible was the bottom rack. Being brand new I figured I shouldn't have any problems but for some reason it doesn't track properly. Obviously this causes an issue with the rack going in crooked and getting caught every time I pull it in and out. It's very hard to pull the rack in and out. Apparently it seems to be that something is either bent with the rack or the wheels are not aligned somehow. There isn't much room in there for anything to be off with the tracking so it really needs to be right on the money . This is very disappointing because the dishwasher actually washes really well. It looks like I may have to invest in a new rack.
No, I would not recommend this to a friend.
Features
3
Performance
3
Quality
3
Value
3
Response from geappliances.comBy Jonathon, GE_Appliances, October 2, 2024
We want to help out with your bottom rack getting stuck and not rolling. We suggest getting one of our approved technicians out to for diagnostics. You can do so by calling 1-800-432-2737 or by visiting this link here (https://www.geappliances.com/ge/service-and-support/service.htm).
Written by a customer while visiting geappliances.com
Customer Rating
1
Might as well be called a door stop.
on October 17, 2024
Posted by: Whyisthisdishwashersobad
from Aubrey, Texas
The worst dishwasher I've ever had. Literally doesn't work, all of my stuff comes out dirty. I've had it for 1 month and it's worked flawlessly once, maybe twice. If it's not leaving residue on everything it's straight up not cleaning the dishes, often times making it MORE dirty than it was going in. I've never had this issue with another dishwasher. I rinse and scrub my dishes before loading, I regularly clean the filter, I even tried buying the brand name soap. This thing is trash and it is honestly a detriment at this point.
No, I would not recommend this to a friend.
Features
3
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Adrian, GE_Appliances, October 18, 2024
We would like to assist you with your new dishwasher. We have provided some tips for dishes not washing properly at the link below. If these tips do not work, we recommend scheduling service with one of our certified technicians. You can schedule an appointment with a GE Appliances technician by calling 1-800-432-2737 or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm
https://products.geappliances.com/appliance/gea-support-search-content?contentId=38933&_ga=2.186553696.879214925.1728912826-507723860.1707936747
https://products.geappliances.com/appliance/gea-support-search-content?contentId=38933&_ga=2.186553696.879214925.1728912826-507723860.1707936747
Written by a customer while visiting geappliances.com
Customer Rating
1
Poor design
on November 14, 2024
Posted by: GRx3
from Missouri
We’ve had this dishwasher for under 2 months. It is extremely loud. The bottom rollers don’t slide easily and they are catching on the side trim. We are a family of 3 and don’t have an unusual amount of dishes. They do come out clean so I suppose it does what is expected.
No, I would not recommend this to a friend.
Features
3
Performance
2
Quality
1
Value
1
Response from geappliances.comBy Jonathon, GE_Appliances, November 19, 2024
We want to help go over the sound you are noticing and with the rollers. You can check the following article for a list of sounds that can occur when using your dishwasher: (https://products.geappliances.com/appliance/gea-support-search-content?contentId=16269). If you suspect any of the sounds aren't normal, then we suggest scheduling service. You can do so by calling 1-800-432-2737 or by visiting this link: (https://www.geappliances.com/ge/service-and-support/service.htm).
In regards to the racks sticking, you can check through this article for tips that can help out: (https://products.geappliances.com/appliance/gea-support-search-content?contentId=38988).
In regards to the racks sticking, you can check through this article for tips that can help out: (https://products.geappliances.com/appliance/gea-support-search-content?contentId=38988).
Written by a customer while visiting geappliances.com
Customer Rating
2
unfortunately I don't recommend this
on June 25, 2023
Posted by: KimB53
although the dishwasher was "new" I didn't have much faith in the performance due to an issue with GE appliance I owned years ago.. unfortunately, this dishwasher doesn't work properly at all.. never dries the dishes, pots and pans are never really clean (constantly have water spots, detergent residue on everything.. today I noticed an odor similar to burning rubber but don't see any damage but doesn't mean there isn't a problem
No, I would not recommend this to a friend.
Features
2
Performance
2
Quality
2
Value
2
Response from geappliances.comBy Tierra@GEA, GE Appliances, June 27, 2023
Hello,
We're so sorry to hear that you're having issues with your dishwasher. We certainly understand how disruptive something like this can be and we want to help. An agent will be reaching out to you via email to gather additional information. Please respond at your earliest convenience.
We appreciate your patience. - Tierra@GEA
We're so sorry to hear that you're having issues with your dishwasher. We certainly understand how disruptive something like this can be and we want to help. An agent will be reaching out to you via email to gather additional information. Please respond at your earliest convenience.
We appreciate your patience. - Tierra@GEA
Written by a customer while visiting geappliances.com
Customer Rating
1
Never by GE products
on April 17, 2023
Posted by: Adam234565
from Ithaca NY
I never buy GE crap products. This came with the house I bought. It 's a brand new dishwasher and it has started leaking. Don't every buy ANYTHING from GE.
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
1
Value
1
Response from geappliances.comBy MichaelBatGEA, GEAppliances, April 18, 2023
Hello,
We’re so sorry to hear that your dishwasher has developed a leak. We know it’s incredibly frustrating when any appliance gives you trouble, and it can be even worse when it’s something you rely on like a dishwasher. We do see that you have an existing case with us; we have updated the case with your review and your case manager will be in touch as soon as possible. If you have any questions, we encourage you to reach out directly to your case manager and they’d be more than happy to help. Thank you for taking the time to leave us your feedback and please feel free to contact us with anything you may need. Best regards. -MichaelB@GEA
We’re so sorry to hear that your dishwasher has developed a leak. We know it’s incredibly frustrating when any appliance gives you trouble, and it can be even worse when it’s something you rely on like a dishwasher. We do see that you have an existing case with us; we have updated the case with your review and your case manager will be in touch as soon as possible. If you have any questions, we encourage you to reach out directly to your case manager and they’d be more than happy to help. Thank you for taking the time to leave us your feedback and please feel free to contact us with anything you may need. Best regards. -MichaelB@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Amazing products
on December 3, 2022
Posted by: Best appliances
from Houston, Tx
Wouldn't chose any other brand of appliances. Keep up the amazing work.
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
4
Nice size, good space inside, good height space
on November 1, 2022
Posted by: Wizgal67
from Texas
This dishwasher has ample space inside and height space between racks is good for talker items.
I would recommend this to a friend!
Features
4
Performance
4
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Need help w a part
on March 25, 2024
Posted by: Leeabia1
from High point nc
Works great but now looking for drain pump as I accidentally washed a candle in it as I thought it was a plastic vase
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com