Customer reviews from geappliances.com
GE - Front Control Built-In Dishwasher with 59 dBA - Stainless Steel
Average customer rating
3.6
(2,687 Reviews)
Rating breakdown 2,687 reviews
5 Stars
1,123
4 Stars
557
3 Stars
345
2 Stars
264
1 Star
398
65%of customers recommend this product.
(
1,533 out of
2,367)
Customer Reviews for GE - Front Control Built-In Dishwasher with 59 dBA - Stainless Steel
Customer Rating
1
Not great
on November 14, 2022
Posted by: HeatherL87
This dishwasher was newly installed in our new home and I would not recommend. Lots of plastic pieces. The “handle” is not set correctly because it’s cheap. Condensation is left in it all the time and starts to smell strange. Now it won’t lock when you close it, so we can’t wash anything since the door won’t shut properly. When it does work, it is very loud.
No, I would not recommend this to a friend.
Features
3
Performance
3
Quality
2
Value
2
Response from geappliances.comBy Dianna@GEA, GE_APPLIANCES, November 15, 2022
Hello- -Hello- We appreciate you taking the time to contact us with your feedback. We would recommend reaching out to your dealer/retailer about the door lock not working properly since its still within your warranty.
In regards to the condensation and noise, we were able to find some additional information in the use and care manual on page 22 that can help here-https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-4000218-2.pdf&_ga=2.261571917.1764831284.1668523029-1451762796.1666719384
Hope this helps! Let us know if you need anything else. All the best! Dianna@GEA
In regards to the condensation and noise, we were able to find some additional information in the use and care manual on page 22 that can help here-https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-4000218-2.pdf&_ga=2.261571917.1764831284.1668523029-1451762796.1666719384
Hope this helps! Let us know if you need anything else. All the best! Dianna@GEA
Written by a customer while visiting geappliances.com
Customer Rating
4
Cleans well but doesn’t dry well.
on November 30, 2022
Posted by: MilehighCindy
from Castle Rock, CO
I normally wash my dishes by hand, because I never thought that dishwashers worked well, but I started using this one when we moved in and I like it! The only thing I wish I was more thorough was the drying process. Even with the drying setting on the max, the dishes are still pretty wet.
I would recommend this to a friend!
Features
4
Performance
4
Quality
4
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
1
GE Dishwasher - Don't buy this model
on March 13, 2023
Posted by: Tiff206
This dishwasher came with my new home, I did not make the selection. Looking online at the price, not worth it. I've tried several different dishwashing soaps and I've come to the realization that it's the dishwasher. Doesn't clean good at all and I've had to rewash several times. I always rinse off items prior to even running the dishwasher.
No, I would not recommend this to a friend.
Features
3
Performance
1
Quality
3
Value
1
Response from geappliances.comBy Zahira@GEA, GE_Appliances, March 14, 2023
Thank you for reaching out to us! At GE Appliances, we strive to deliver the highest quality products and services that meet every need of our consumers; however, we understand that there is always room for improvement. This said, we would like to apologize for the performance of your dishwasher, we know that can be frustrating. This is certainly not the experience we wish for our consumers to have, so please know that we’ll be happy to share this information with our product team.
We do have an article with some tips we can provide you with to address the wash performance below:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=38933
If these problems persist we recommend scheduling an appointment with our factory service and repair team by calling 1-800-GECares (1-800-432-2737) Monday – Friday: 7 a.m. – 10 p.m. ET and Sunday: 8 a.m. – 6 p.m. ET, or by visiting
https://www.geappliances.com/ge/service-and-support/service.htm
Zahira@GEA
We do have an article with some tips we can provide you with to address the wash performance below:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=38933
If these problems persist we recommend scheduling an appointment with our factory service and repair team by calling 1-800-GECares (1-800-432-2737) Monday – Friday: 7 a.m. – 10 p.m. ET and Sunday: 8 a.m. – 6 p.m. ET, or by visiting
https://www.geappliances.com/ge/service-and-support/service.htm
Zahira@GEA
Written by a customer while visiting geappliances.com
Customer Rating
2
As cheap as they come
on March 21, 2023
Posted by: GG Cole
from Jacksonville, FL
Dishes never dry. The basket is poorly made and very flimsy. I don't recommend
No, I would not recommend this to a friend.
Response from geappliances.comBy GE Appliances, March 22, 2023
Greetings - Thank you so much for sharing your review. We appreciate it a lot.
We're sorry that this model hasn't been a great fit for you, we can understand the disappointment. This is definitely not what we would expect out of this model.
This is something we're going to forward to our product team, this way we can make improvements and make better choices when it comes to our design. We really appreciate the feedback, it helps us out a lot.
Stay safe. Take care out there.
Jonathon@GEA
We're sorry that this model hasn't been a great fit for you, we can understand the disappointment. This is definitely not what we would expect out of this model.
This is something we're going to forward to our product team, this way we can make improvements and make better choices when it comes to our design. We really appreciate the feedback, it helps us out a lot.
Stay safe. Take care out there.
Jonathon@GEA
Written by a customer while visiting geappliances.com
Customer Rating
1
poorly built
on April 25, 2023
Posted by: zonderman
from FL
Feels like going to break. Materials are light weight. Door does not close well. Very noist.
Dishes do not sit well in the washer and the soap try does not open if dish in in front of it.
Would not buy this product
Dishes do not sit well in the washer and the soap try does not open if dish in in front of it.
Would not buy this product
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Sylvia@GEA, GE_Appliances, April 26, 2023
Hi,
We're always looking for ways to improve, and we appreciate your comments on this dishwasher. Having dishes in front of the detergent cup will prevent it from opening during a wash cycle. We think these tips on loading your dishes would be helpful in avoiding this. You can see them on page 11 of the Use and Care manual.
Here's a link:
https://products-salsify.geappliances.com/image/upload/s--KAwIFvFE--/wt9masbafxuwkabch2ql.pdf?_ga=2.69082577.1734806201.1682362523-575474648.1665505672
Thank you for your time. We hope this helps.
-Sylvia@GEA
We're always looking for ways to improve, and we appreciate your comments on this dishwasher. Having dishes in front of the detergent cup will prevent it from opening during a wash cycle. We think these tips on loading your dishes would be helpful in avoiding this. You can see them on page 11 of the Use and Care manual.
Here's a link:
https://products-salsify.geappliances.com/image/upload/s--KAwIFvFE--/wt9masbafxuwkabch2ql.pdf?_ga=2.69082577.1734806201.1682362523-575474648.1665505672
Thank you for your time. We hope this helps.
-Sylvia@GEA
Written by a customer while visiting geappliances.com
Customer Rating
1
RUSTING THROUGH IN 3 YEARS
on June 5, 2023
Posted by: Lindajane63
from Jensen Beach Florida
This should not be rusting through in just 3 1/2 years!!
I need a new rack!!
DO NOT BUY THIS DISHWASHER!!
I need a new rack!!
DO NOT BUY THIS DISHWASHER!!
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Charlie@GEA, GE_Appliances, June 7, 2023
Hello there,
We are so sorry to hear that your racks are rusting. This is certainly not the experience we wish our consumers to have.
To remove the rust stains we recommend referring to the link below:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=17552
However, the replacement upper and lower racks for your dishwasher can be purchased directly from our parts website at the link below:
https://www.geapplianceparts.com/store/parts/assembly/GDF510PSM0SS
We hope this helps, and if you need additional assistance, please reach out.
-Charlie@GEA
We are so sorry to hear that your racks are rusting. This is certainly not the experience we wish our consumers to have.
To remove the rust stains we recommend referring to the link below:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=17552
However, the replacement upper and lower racks for your dishwasher can be purchased directly from our parts website at the link below:
https://www.geapplianceparts.com/store/parts/assembly/GDF510PSM0SS
We hope this helps, and if you need additional assistance, please reach out.
-Charlie@GEA
Written by a customer while visiting geappliances.com
Customer Rating
1
Don’t buy
on December 15, 2023
Posted by: Quis
This product broke after 1 year of use. The door to the dishwasher was very cheap.
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Jonathon, GE_Appliances, December 22, 2023
Hello - Thank you so much for connecting and sharing your experience. We're sorry to hear about the door having issues so soon. That is never the experience we want or expect.
With this in mind, we are going to forward this feedback over to our production team to review. That way we can look for improvements that we can make for our models going forward. Also, we are going to have one of our agents connect over email, this way we can collect some additional information.
Let us know if you have any questions, we're always happy to help. - Jonathon@GEAppliances
With this in mind, we are going to forward this feedback over to our production team to review. That way we can look for improvements that we can make for our models going forward. Also, we are going to have one of our agents connect over email, this way we can collect some additional information.
Let us know if you have any questions, we're always happy to help. - Jonathon@GEAppliances
Written by a customer while visiting geappliances.com
Customer Rating
1
Worst dishwasher
on October 16, 2018
Posted by: hrishispi
from 20148
I bought it 10 months ago, it doesn't satisfactorily dry the dishes nor rinses them well. Probably the worst model GE had in years
Features
1
Performance
1
Quality
1
Value
1
Written by a customer while visiting geappliances.com