Customer reviews from geappliances.com
GE - Front Control Built-In Dishwasher with 59 dBA - Stainless Steel
Average customer rating
3.6
(2,687 Reviews)
Rating breakdown 2,687 reviews
5 Stars
1,123
4 Stars
557
3 Stars
345
2 Stars
264
1 Star
398
65%of customers recommend this product.
(
1,533 out of
2,367)
Customer Reviews for GE - Front Control Built-In Dishwasher with 59 dBA - Stainless Steel
Customer Rating
2
This does the bare minimum - barely.
on July 24, 2020
Posted by: Sierra S
Go ahead and spend a little more and get a better machine. About 50% of the time the liquid detergent we use doesn't even get used - it either pools/runs to the bottom or stays in the hole. About 30% of the time, it won't start when I press the start button. It is only a couple of months old and from that start I said I disliked it but it has only gotten worse. I am giving it two stars because it beats handwashing but not my much.
No, I would not recommend this to a friend.
Features
3
Performance
1
Quality
2
Value
2
Written by a customer while visiting geappliances.com
Customer Rating
1
Broken after 2 months
on October 29, 2021
Posted by: Trent23433
from Las Vegas
This product is mostly plastic and stopped working for us pretty much after 2 months of use. Power was fine, reset the breaker, trouble shot everything we could and it doesn’t turn on.
No, I would not recommend this to a friend.
Features
2
Performance
3
Quality
1
Value
2
Response from geappliances.comBy John@GEAppliances, GE Appliances, November 1, 2021
Hi there. We are very sorry to hear about the bad experience you are having with your new dishwasher. This is not something we would expect to hear but appreciate your feedback. Please make use of the warranty by scheduling service online here: https://www.geappliances.com/ge/service-and-support/service.htm or call 1-800-432-2737. Keep in touch. - John@GEA
Written by a customer while visiting geappliances.com
Customer Rating
1
VERY DISAPOINTING
on November 16, 2021
Posted by: New BAD Dishwasher
from Nicholson, PA
Having a GE dishwasher (and multiple appliances) for over the past 40 years we opted for another GE. We are very disappointed. Yes, it does clean good but takes a VERY long time. The shelves are cheap plastic and pull completely out very easily. The "lock " on the door is also cheap plastic. The settings are not easy to use. You need to hold the start button for just so long, but if you hold it to long it turns off. The silverware holder is inconveniently located along the side and harder to reach. Also, the lower rack is almost on the floor. We may be 70 but are very athletic and in great health. The upgrades over the past few decades certainly have not ben improvements. We don't have much hope for it lasting anywhere in the time range of our former ones.
No, I would not recommend this to a friend.
Features
1
Performance
3
Quality
1
Value
1
Response from geappliances.comBy Mike@GEA, GE Appliances, November 23, 2021
Hey there,
We want to thank you for being loyal customers of GE for more than 40 years! We do appreciate your continued support. We're so sorry to hear that this dishwasher is not meeting your standards and can understand your disappointment. We'll make sure our development team is made aware of these issues. Stay well. Mike@GEA
We want to thank you for being loyal customers of GE for more than 40 years! We do appreciate your continued support. We're so sorry to hear that this dishwasher is not meeting your standards and can understand your disappointment. We'll make sure our development team is made aware of these issues. Stay well. Mike@GEA
Written by a customer while visiting geappliances.com
Customer Rating
1
Terrible Machine
on March 25, 2022
Posted by: Screwed for 7 months
from Syracuse, NY
This was a Nightmare every day was either trying to get the machine to work or doing dishes by hand or using Paper Plates or Plastic Utensils.
No, I would not recommend this to a friend.
Features
4
Performance
1
Quality
1
Response from geappliances.comBy Kelsey@GEA, GE_Appliances, March 28, 2022
We are so sorry that your dishwasher isn't working properly - this is absolutely not the experience we want for you and we hate that you've had to deal with these issues. This sounds so upsetting and we're glad that you shared your feedback here.
We are going to have one of our agents reach out to you directly via email so that we can dialogue back and forth more easily about the issues you're facing and help you through them. Please keep an eye out for that message and respond at your earliest convenience. We look forward to speaking with you soon. Be well, Kelsey@GEA
We are going to have one of our agents reach out to you directly via email so that we can dialogue back and forth more easily about the issues you're facing and help you through them. Please keep an eye out for that message and respond at your earliest convenience. We look forward to speaking with you soon. Be well, Kelsey@GEA
Written by a customer while visiting geappliances.com
Customer Rating
1
Do not buy
on April 15, 2022
Posted by: Y2022
from Florida
It came with a new home purchase and broke down in 2 years. It would not start. The cycle is loud and would not dry as advertised. Switching to another product rather than repairing.
Features
3
Performance
3
Quality
2
Value
2
Response from geappliances.comBy Mikayla@GEA, GE_Appliances, April 19, 2022
Hi - Thanks for posting a review. So sorry to hear that your dishwasher wasn't starting or drying your dishes properly. We truly do apologize for any inconvenience this may have caused. Please know that we're always here to help if any questions ever come up. -Mikayla@GEA
Written by a customer while visiting geappliances.com
Customer Rating
1
Worst dishwasher I’ve ever had
on April 17, 2022
Posted by: Mikeb89
Every bit of this product is cheaply made. It doesn’t wash well. It doesn’t dry. It’s essentially worthless.
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Mikayla@GEA, GE_Appliances, April 21, 2022
Hi - Thanks for sharing your insight on your dishwasher. So sorry to hear that you aren't pleased with it and that it's not cleaning or drying your dishes as expected. We apologize for any inconvenience this has caused and we're happy to help.
To achieve optimum wash and drying performance, make sure the incoming water temperature is at least 120 degrees F. We recommend running the hot water at the kitchen sink before starting a cycle. Additional tips and tricks can be found at the links below:
DISHWASHER - POOR DRYING: https://products.geappliances.com/appliance/gea-support-search-content?contentId=17451&_ga=2.103452291.2087135497.1650374863-1706229011.1648148062
DISHWASHER - POOR WASH PERFORMANCE: https://products.geappliances.com/appliance/gea-support-search-content?contentId=17452&_ga=2.103965187.2087135497.1650374863-1706229011.1648148062
We hope that this helps. Please know that we're always here to help if any questions or concerns ever come up. Thanks again. -Mikayla@GEA
To achieve optimum wash and drying performance, make sure the incoming water temperature is at least 120 degrees F. We recommend running the hot water at the kitchen sink before starting a cycle. Additional tips and tricks can be found at the links below:
DISHWASHER - POOR DRYING: https://products.geappliances.com/appliance/gea-support-search-content?contentId=17451&_ga=2.103452291.2087135497.1650374863-1706229011.1648148062
DISHWASHER - POOR WASH PERFORMANCE: https://products.geappliances.com/appliance/gea-support-search-content?contentId=17452&_ga=2.103965187.2087135497.1650374863-1706229011.1648148062
We hope that this helps. Please know that we're always here to help if any questions or concerns ever come up. Thanks again. -Mikayla@GEA
Written by a customer while visiting geappliances.com
Customer Rating
4
Works well!
on June 18, 2022
Posted by: mwarner
from Indiana
Works well! The only thing is that I never know how long it’ll run. I’m still figuring it out, but I have been very pleased so far!
I would recommend this to a friend!
Features
4
Performance
4
Quality
4
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
1
Terrible and CHEAP
on July 17, 2022
Posted by: Traneka
from Florida
We haven’t been in our BRAND NEW home a year and the front wheels have fallen off and melted, and the door latch is broken, when we try to use it we have to hold the door closed with the garbage can I wish I could give it zero stars!
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Pablo @ GE Appliances, GE Appliances, July 18, 2022
Hello!
We apologize for the inconvenience caused by your dishwasher latch not functioning properly and your concerns regarding the wheels of the unit. Please know that this is not up to the quality standards that we strive for and will gladly help you out.
Please be aware that we've sent you an email requesting additional details so that we can assist further. We hope to hear from you.
Have a great day!
Pablo@GEA
We apologize for the inconvenience caused by your dishwasher latch not functioning properly and your concerns regarding the wheels of the unit. Please know that this is not up to the quality standards that we strive for and will gladly help you out.
Please be aware that we've sent you an email requesting additional details so that we can assist further. We hope to hear from you.
Have a great day!
Pablo@GEA
Written by a customer while visiting geappliances.com