Customer reviews from nightowlsp.com
Night Owl - 10 Channel Wi-Fi NVR with 3 Wire Free (Battery) 1080p HD 2-Way Audio Cameras and 1TB Hard Drive - White
Average customer rating
4.5
(116 Reviews)
Rating breakdown 116 reviews
5 Stars
76
4 Stars
30
3 Stars
3
2 Stars
2
1 Star
5
92%of customers recommend this product.
(
103 out of
112)
Customer Reviews for Night Owl - 10 Channel Wi-Fi NVR with 3 Wire Free (Battery) 1080p HD 2-Way Audio Cameras and 1TB Hard Drive - White
Customer Rating
5
Excellent features!
on November 10, 2020
Posted by: Tara12
from Americus, Georgia
Gender:Female
[This review was collected as part of a promotion.] This is one of the best security systems ever! The set up of the system and installation of the app was very easy and didn’t require
much time at all. I love the fact that the system has the motion detector and spotlight features. The range of coverage from the cameras of my property is great. The fact that the system is wireless is a great added bonus, it makes it easier to position the cameras in the right areas. The quality of the cameras are excellent! I have recommended this system to family and friends.
much time at all. I love the fact that the system has the motion detector and spotlight features. The range of coverage from the cameras of my property is great. The fact that the system is wireless is a great added bonus, it makes it easier to position the cameras in the right areas. The quality of the cameras are excellent! I have recommended this system to family and friends.
I would recommend this to a friend!
Response from nightowlsp.comBy Customer Support, Customer Support, November 12, 2020
Thank you for the recommendation and for choosing Night Owl! We value our customer's feedback and use it to make the product even better, so thank you again.
Written by a customer while visiting nightowlsp.com
Customer Rating
5
Easy setup.
on November 10, 2020
Posted by: Rob in Green Bay
from Green Bay WI
Gender:Male
[This review was collected as part of a promotion.] I got this system because of the wi-fi cameras. I did not have the ability to run camera wires all the way back to the DVR. The DVR set up was easy and the cameras were easy to pair to that device. The Owl Protect app is easy to use and monitor when I'm not at home. The resolution of the video is nice and allows me to clearly see anyone approaching my home. I did need to pick up some power supply extention cords to get power to cameras because the cords on the power packs provided were not long enough for my installation.
I would recommend this to a friend!
Response from nightowlsp.comBy Customer Support, Customer Support, November 12, 2020
Thank you for taking the time to review your product. We truly appreciate your feedback!
Written by a customer while visiting nightowlsp.com
Customer Rating
5
Great home protection!
on November 12, 2020
Posted by: MellieMel25
from Sevierville
Gender:Female
[This review was collected as part of a promotion.] We have been wanting to upgrade our traditional doorbell to a smart video doorbell, and finally did! Installation was very straightforward and easy to do. The doorbell provides video recording of anyone at our door, so we have peace of mind knowing who is on the other side. I really like the features offered and how easy it is to operate. I’m able to see a clear picture of anyone who is at my door, so I feel safe when I open it. This is an excellent product for anyone who is looking to add a convenient safety feature to their home.
I would recommend this to a friend!
Written by a customer while visiting nightowlsp.com
Customer Rating
4
Works great
on November 15, 2020
Posted by: Honeyds18
from Deltona, fl
Gender:Female
[This review was collected as part of a promotion.] Great doorbell camera, we had no issues installing it and getting it to work, you have it connect to your phone and you can tell who is at the door once they ring it. Great product and I would recommend. We love it, we get some ding dong ditchers, kids just playing, in the area on occasions and it helps us to know if we have to get the door or not.
I would recommend this to a friend!
Response from nightowlsp.comBy Customer Support, Customer Support, November 20, 2020
Thank you for being a Night Owl customer!
Written by a customer while visiting nightowlsp.com
Customer Rating
4
Good Doorbell Overall
on November 15, 2020
Posted by: Ataraxia
from Illinois
Gender:Female
[This review was collected as part of a promotion.] I was very excited to try this doorbell. Upon opening the package, I did become a bit hesitant about the installation process however the company has a great video on it. After watching it twice, I felt confident in the process. The installation went smoothly and it was soon online and synced with my phone. It's awesome to be able to see outside at any given time. I love how much area the camera covers. Having 2-way audio is great in case you are unable to answer the door immediately. There are two included mounting plates to get the right fit for your house and multiple storage options. And the app is really easy to use. The only complaint I have is that I am often getting notifications that there is a human detected and no one is there. We live in the country, have the doorbell pointed away from the road and do not have people randomly walking around so I am unsure of what exactly it is detecting. Everything else about this doorbell is great.
I would recommend this to a friend!
Response from nightowlsp.comBy Customer Support, Customer Support, November 20, 2020
Thank you for the review and for choosing Night Owl! While this doorbell does have human detection, you will experience a minimal number of false alerts. This can occur when an object appears within the camera's field of view and the camera does not properly distinguish it. Again, this should not happen with frequency.
Written by a customer while visiting nightowlsp.com
Customer Rating
4
Great Investment!
on November 15, 2020
Posted by: burnsjs1984
from Grandville, MI
[This review was collected as part of a promotion.] This is a great investment and perfect security system for people on the go as well as for keeping an eye out on your property or different rooms while you are home. You can use the cameras indoors or outdoors. Cameras give you a clear view during the day and at night with the nighttime vision. There are lights on the cameras that will come on with motion and also record the motion. Set up was fairly easy. One thing to note: you need to have your router and screen/tv that you plan on viewing with in the same room. This was the only thing that made the set up difficult. Also with that, you need to have the base hooked up to your router to get the view of the cameras on your phone. If you do not have the router and screen in the same room permanently you will need to choose whether to have the view of your cameras either on TV (not connected to router) or phone (router connected). When choosing what system to get I chose the one with the cameras that were not hard wired thinking that the cameras were wireless but they are WiFi wireless and they do need to be plugged in so you need to have the camera in reach of an outlet. That made placement of the cameras a bit difficult. When viewing the cameras on your phone you are able to have two way communication. There are multiple options on viewing the cameras that can be chosen with the mouse that is included in the set.
I would recommend this to a friend!
Response from nightowlsp.comBy Customer Support, Customer Support, November 20, 2020
Thank you very much for the detailed feedback. We are so happy to hear the product is meeting your expectations and performing well. Thank you for choosing Night Owl!
Written by a customer while visiting nightowlsp.com
Customer Rating
4
I can see you!
on November 15, 2020
Posted by: sryan55057
from Mason City Ia
Gender:Female
[This review was collected as part of a promotion.] I really like the Night Owl video doorbell. It is very easy and quick to install. I love that I can see who is at my frontdoor from anywhere. The phone app works well, so you can see who is there. No more people stealing your packages.
I would recommend this to a friend!
Response from nightowlsp.comBy Customer Support, Customer Support, November 20, 2020
Thank you for the feedback! We are so happy to hear the product is working well for you.
Written by a customer while visiting nightowlsp.com
Customer Rating
5
Feeling much safer at home
on November 16, 2020
Posted by: EmileyS
from Loudon, Tn
Gender:Female
[This review was collected as part of a promotion.] I am very impressed with how much safer I feel at home having installed and using this. Installation was super easy and requires minimal experience. The features of the doorbell are exceptional and it works beautifully. I like that it has a sensor that detects people at the door and has a wide angle range that allows you to see everything. The facial capture is super clear and allows you to safely view who is ringing the bell. It also has a night vision feature allowing you to see up to 30 feet in the dark and still know who is at the door. I like that you can record and especially audio which is super helpful in bad situations with a micro SD card but also has several options available to suit your needs. The camera quality is super making this a must have to use as a stand alone doorbell but with enhanced safety features.
Response from nightowlsp.comBy Customer Support, Customer Support, November 20, 2020
Welcome to the Night Owl family. Thank you for trusting us to Secure, Protect and Connect your world!
Written by a customer while visiting nightowlsp.com