Customer reviews from nightowlsp.com
Night Owl - 10 Channel Wi-Fi NVR with 3 Wire Free (Battery) 1080p HD 2-Way Audio Cameras and 1TB Hard Drive - White
Average customer rating
4.5
(116 Reviews)
Rating breakdown 116 reviews
5 Stars
76
4 Stars
30
3 Stars
3
2 Stars
2
1 Star
5
92%of customers recommend this product.
(
103 out of
112)
Customer Reviews for Night Owl - 10 Channel Wi-Fi NVR with 3 Wire Free (Battery) 1080p HD 2-Way Audio Cameras and 1TB Hard Drive - White
Posted by: Danielle243
from Charleston, WV
Gender:Female
Verified Purchase:Yes
Bought and have used for a week, has great video quality and awesome quality night vision. The only complaint I would have is that takes a while on the app to load live feed and look at past events. Never longer than a minute, but just enough to annoy you.
I would recommend this to a friend!
Written by a customer while visiting nightowlsp.com
Posted by: Jfoun4007
from Atlantic beach fl
Gender:Male
Verified Purchase:Yes
Great system, like the wireless feature. Only con is the 2 second delay on the live feeds. Other than that good system.
I would recommend this to a friend!
Written by a customer while visiting nightowlsp.com
Posted by: Butch1960
from Goshen, OH
Gender:Male
Verified Purchase:Yes
We bought this to install while we were on vacation for 2 weeks. Even though they are just temporarily set up we can see what is going on at home when we are 1700 miles away. Can't wait to set cameras permanently and learn more about the features of Night Owl.
I would recommend this to a friend!
Response from nightowlsp.comBy Customer Support, Customer Support, September 23, 2021
Thank you so much for choosing Night Owl! We are happy you chose us to help keep you safe.
Written by a customer while visiting nightowlsp.com
Posted by: HotPalms
from Phoenix, Az
Gender:Female
Verified Purchase:Yes
They are awesome and now I’m relieved to be able to see my Dad wen I’m at work
I would recommend this to a friend!
Response from nightowlsp.comBy Customer Support, May 26, 2022
Thank you so much for choosing Night Owl! We are happy you chose us to help keep your family safe.
Written by a customer while visiting nightowlsp.com
Posted by: Disappointed 123
from Monmouth illinois
Gender:Male
Verified Purchase:Yes
Doorbell wasn’t working upon receiving it. Contacted Night Owl for replacement, haven’t received anything. Website says they have a EZ return policy. Doesn’t seem that EZ. Shouldn’t be this difficult
No, I would not recommend this to a friend.
Written by a customer while visiting nightowlsp.com
Customer Rating
1
Don't Really Recommend with Current App Version
on April 14, 2022
Posted by: ZHome
Gender:Male
The camera have great features as I have the battery powered version. However, they mean nothing if the app itself doesn’t work properly or even at all sometimes. There are many downsides at the moment. From failing to connect to your cameras and viewing through them on the app to constant loading without end throughout the app such as finding your system or cameras and viewing recorded history.
On the cameras, while they have great features, they don’t always work. Notice sometimes they don’t record anything even though did previously. Got them mainly for the subscription free part and app viewing while away with the nice features, but right now only the subscription free is all I’m getting out of it.
No, I would not recommend this to a friend.
Written by a customer while visiting nightowlsp.com
Customer Rating
1
Doorbell DB-WNIP2-SU
on January 7, 2023
Posted by: hec97
from West Palm Beach, FL
Do not recommend this product. Received new doorbell Model# DB-WNIP2-SU a week ago. Performed installation of device following installation videos. Device connected well and worked for apprximately 10 minutes. Then the device was automatically removed from the App, and unable to add it again. Unable to pair device to the application. Called tech support twice. After 25 minutes on hold, the first rep was hard to understand and unable to solve anything. He asked me to performed the same tasks already done prior to the call as explained previoulsy. Phone call was disconnected. Called back and waited 38 minutes for a rep. The second rep tried several things with no luck. Lastly referred me to a video for connection of cameras..... Too bad it was a gift and unable to return it.
No, I would not recommend this to a friend.
Response from nightowlsp.comBy Customer Support, January 10, 2023
We apologize for the issue you have been experiencing. We would like to provide you with some advanced support. Please email techteam@nightowlsp.com at your convenience, providing your name, contact information, best time of day to reach you and a brief description of all ongoing issues. One of our internal advanced support agents will promptly reach out and work with you on a resolution. We look forward to hearing from you.
Written by a customer while visiting nightowlsp.com
Posted by: Ranger Wreck
from Memphis TN
Gender:Male
Verified Purchase:Yes
This is an awesome surveillance system for the price...it’s super easy to get up and running. Picture quality, color, and clarity is fine. I also added the camera door bell. It integrated well.
I would recommend this to a friend!
Written by a customer while visiting nightowlsp.com