Customer reviews from hamiltonbeach.com
Hamilton Beach - FlexBrew Single-Serve Coffee Maker with Removable Reservoir - Black
Average customer rating
4.4
(489 Reviews)
Rating breakdown 489 reviews
5 Stars
345
4 Stars
80
3 Stars
25
2 Stars
11
1 Star
28
95%of customers recommend this product.
(
309 out of
326)
Customer Reviews for Hamilton Beach - FlexBrew Single-Serve Coffee Maker with Removable Reservoir - Black
Customer Rating
5
Good, easy to use trio coffee maker
on October 16, 2026
Posted by: Zhengping J
It is easy to operate for making coffee for a daily use。
Written by a customer while visiting hamiltonbeach.com
Customer Rating
5
Second One!
on September 17, 2026
Posted by: John B
This Coffee Maker has served us well for at least 5 years and probably more.
It's been used every day for single brews and whole pots. Finally, though, it had some problems: First, the single brew side did not see that there was water in the reservoir and kept asking for water. Then, the pot side just stopped. So I looked at the Hamilton Beach website and bought the exact same model!
We're good for another 5 years, at least!
It's been used every day for single brews and whole pots. Finally, though, it had some problems: First, the single brew side did not see that there was water in the reservoir and kept asking for water. Then, the pot side just stopped. So I looked at the Hamilton Beach website and bought the exact same model!
We're good for another 5 years, at least!
Written by a customer while visiting hamiltonbeach.com
Customer Rating
1
Leaks
on September 13, 2026
Posted by: Karen S
I am so disappointed. The single cup side doesn’t dispense the water and it all leaks out the bottom. This started not even 6 months after purchasing it. Very disappointing
Written by a customer while visiting hamiltonbeach.com
Customer Rating
5
Great coffee maker
on September 11, 2026
Posted by: Lynda R
Multiple options, makes what you need when you need it!
Written by a customer while visiting hamiltonbeach.com
Customer Rating
1
Do Not Purchase
on September 3, 2026
Posted by: Doris P
I purchased a Flexbrew about 3-4 years ago. It lasted that time until it would not dispense water at all on either side. I then bought another Flexbrew, and it has never worked on the single serve side. The needle clogs easily and it never dispenses all the water. I need to rebrew 3 and 4 times to get the water to fully dispense one cup of coffee. This occurs whether it is a small cup with a small amount of water or a larger amount of water. So frustrating to spend money on a defective product! From looking at the reviews, I see that it is hit or miss with this product. Why take a chance? What happened to quality control at Hamilton Beach? I will now switch companies after having this last Flexbrew for about a month.
Written by a customer while visiting hamiltonbeach.com
Customer Rating
1
Poor quality
on August 27, 2026
Posted by: Jack S
It often stops in the middle of brewing, makes a loud gurgling sound. Sometimes it is because the needle is clogged, other times it's not and I have no idea. The pod is wasted because you have to start over. This started within a month of purchasing brand new. Other comments state the same things. Avoid!! Do not buy!!
Written by a customer while visiting hamiltonbeach.com
Customer Rating
5
Great features
on August 22, 2026
Posted by: Bberrycoffeerlvr
from Milford DE
Gender:Female
[This review was collected as part of a promotion.] I bought this 8 years ago and use both options during a week's time. Brews like it did out of the box. The kcup feature is nice because you pour in and then brew, eliminating water just sitting in a reservoir. Hot plate keeps the brewed coffee steamy and features auto shutoff. Ordering one just like it for my rental.
I would recommend this to a friend!
Written by a customer while visiting hamiltonbeach.com
Customer Rating
2
disappointed
on August 11, 2026
Posted by: Debbie C
This is my fourth flex brew coffee maker, always my favorite, but so disappointed, cheaply made, store won't return because I didn't open it for a month after I bought it.
Written by a customer while visiting hamiltonbeach.com