Customer reviews from fisherpaykel.com/us
Fisher & Paykel - 24 Inch 4 Zone Induction Cooktop with SmartZone - Black
Average customer rating
3
(1 Review)
Rating breakdown 1 review
5 Stars
0
4 Stars
0
3 Stars
1
2 Stars
0
1 Star
0
Customer Reviews for Fisher & Paykel - 24 Inch 4 Zone Induction Cooktop with SmartZone - Black
Posted by: BklynProf
Verified Purchase:Yes
We purchased this cooktop because of its clean lines (appealing to two architects) and intuitive controls. The controls are easy to use and adjust the heat really well. We especially love the lower temperatures that are possible unlike on a gas cooktop. Those are the positives. Unfortunately the surface shows every fingerprint, smudge or drop of water. Even after just boiling water (which is blazingly fast) the surface has to be cleaned. After only three weeks of use, it already has some small defects showing on the surface. And while the square cook zones look great, they do not heat all the way to the corners. We've used induction cooktops in Europe that did not show dirt in the same way and were much quieter; the sound of the fan is very noticeable. Unfortunately there is very little choice in the US unlike in Europe, especially for 24" models, so this one is the one we ended up with.
By Global Customer Support Center, April 28, 2024
Thank you for sharing your feedback, both positive and constructive. I apologize that we did not exceed the standard you have experienced for this cooktop. We will be sure to pass on this valuable feedback to our design team for their continual process improvements. Please note as the technician has advised, do monitor the noise level and reach out to us should the issue continue.
Your trust means a lot to us, do feel free to reach out to us if you have any concerns. We are available 24/7 on call: 1888 936 7872 or via chat: https://www.fisherpaykel.com/us/help-and-support/contact-us
Your trust means a lot to us, do feel free to reach out to us if you have any concerns. We are available 24/7 on call: 1888 936 7872 or via chat: https://www.fisherpaykel.com/us/help-and-support/contact-us
Written by a customer while visiting fisherpaykel.com/us
