Customer reviews from electroluxappliances.com
Electrolux - 8.0 Cu. Ft. Stackable Front Load Gas Dryer with Steam - White
Average customer rating
4.4
(158 Reviews)
Rating breakdown 158 reviews
5 Stars
107
4 Stars
26
3 Stars
10
2 Stars
6
1 Star
9
85%of customers recommend this product.
(
133 out of
156)
Customer Reviews for Electrolux - 8.0 Cu. Ft. Stackable Front Load Gas Dryer with Steam - White
Customer Rating
4
on February 17, 2020
Posted by: DanaL
from Michigan
[This review was collected as part of a promotion.] We are still figuring out the proper settings to use because the clothes dont always dry completely with one cycle but that is on us. Otherwise, this is a great dryer for what we paid for it.
I would recommend this to a friend!
Written by a customer while visiting electroluxappliances.com
Customer Rating
4
nice looking dryer
on March 8, 2020
Posted by: CRB 62
from Cedarburg WI
[This review was collected as part of a promotion.] I purchased this after reviewing several other brands and models and decided on this one
I would recommend this to a friend!
Written by a customer while visiting electroluxappliances.com
Customer Rating
3
Could be better
on March 21, 2020
Posted by: Nina8345
from Chicago, IL
[This review was collected as part of a promotion.] I've had this dryer for a couple of months now and I must say I am a little disappointed. My old dryer which was over 15 years old wasn't nearly as fancy but it worked a lot better. I was told that having a larger dryer meant clothes would dry faster. This has not been the case. This dryer takes an hour to dry a load of clothes and even when using the steam, the clothes are still somewhat wrinkled. The lint trap in this dryer creates a small ledge where the clothes get stuck and they aren't always dry when the cycle is complete. Also for some reason, the clothes seem to push forward towards the door of the dryer while drying and there is no separation which really defeats the purpose of having a larger capacity dryer. The dryer looks nice and my clothes come out smelling wonderful but if I had to choose again, I would pick a different dryer. Please note that the attachment for the steam hook-up is not included with this dryer and must be purchased separately.
No, I would not recommend this to a friend.
Response from electroluxappliances.comBy Derrick , Online Outreach Specialist, March 25, 2020
Hello, Nina8345.
Thanks for your review and rating!
I understand you’re not happy with your dryer’s drying performance.
Here are some tips that may help improve your dryer’s drying process.
Drying times vary depending on the size and dampness of the load and fabric type. If the load is too small/large or almost dry, the moisture sensors may not detect enough moisture to continue the cycle and the cycle may end after a few minutes. If this occurs, then select the time dry cycle to dry such loads. Room temperature, humidity, type of installation, and electrical voltage can also affect drying time.
Have you tried the TIMED DRY cycle feature?
The timed drying cycles allow the selection of exact drying times. The time dry cycle allows you the option to select drying time settings ranging from 30 to 75 minutes. Various drying times and temperature settings can be selected when using this cycle.
Also, please watch this short video of more helpful tips on how to boost your dryer’s overall performance.
https://youtu.be/NMfOsyO5W-4
If the tips prove ineffective, feel free to chat with us at electrolux.com or call us by dialing 877-435-3287. Our Customer Care Team and Live Chat Team are available Monday through Friday from 8:30 am-8 pm EST.
-Derrick
Thanks for your review and rating!
I understand you’re not happy with your dryer’s drying performance.
Here are some tips that may help improve your dryer’s drying process.
Drying times vary depending on the size and dampness of the load and fabric type. If the load is too small/large or almost dry, the moisture sensors may not detect enough moisture to continue the cycle and the cycle may end after a few minutes. If this occurs, then select the time dry cycle to dry such loads. Room temperature, humidity, type of installation, and electrical voltage can also affect drying time.
Have you tried the TIMED DRY cycle feature?
The timed drying cycles allow the selection of exact drying times. The time dry cycle allows you the option to select drying time settings ranging from 30 to 75 minutes. Various drying times and temperature settings can be selected when using this cycle.
Also, please watch this short video of more helpful tips on how to boost your dryer’s overall performance.
https://youtu.be/NMfOsyO5W-4
If the tips prove ineffective, feel free to chat with us at electrolux.com or call us by dialing 877-435-3287. Our Customer Care Team and Live Chat Team are available Monday through Friday from 8:30 am-8 pm EST.
-Derrick
Written by a customer while visiting electroluxappliances.com
Customer Rating
1
Doesn’t dry well
on March 31, 2020
Posted by: EMGnothappy
from NJ
[This review was collected as part of a promotion.] Unless you have the setting on high heat temp, it doesn’t dry. My old electric dryer dryer much faster in all settings.
No, I would not recommend this to a friend.
Response from electroluxappliances.comBy Ciara, Online Outreach Specialist , April 1, 2020
Hi, EMGnothappy!
We certainly appreciate you taking the time out to share your drying concerns with us.
If your clothing is not drying correctly in one cycle, you would want to check a few things, such as making sure the lint filter is cleaned and that there are no venting restrictions.
You also want to make sure to select the appropriate cycle and settings for each load.
If this does not resolve your concern, feel free to chat with us by going to www.electroluxappliances.com or call us at 1-877-435-3287 Monday-Friday 8:30 am-8 pm EST.
Kindly,
Ciara
We certainly appreciate you taking the time out to share your drying concerns with us.
If your clothing is not drying correctly in one cycle, you would want to check a few things, such as making sure the lint filter is cleaned and that there are no venting restrictions.
You also want to make sure to select the appropriate cycle and settings for each load.
If this does not resolve your concern, feel free to chat with us by going to www.electroluxappliances.com or call us at 1-877-435-3287 Monday-Friday 8:30 am-8 pm EST.
Kindly,
Ciara
Written by a customer while visiting electroluxappliances.com
Customer Rating
4
Gas Dryer
on April 16, 2020
Posted by: Kathy10987
from Minnesota
[This review was collected as part of a promotion.] We needed a new dryer and purchased this model which is perfect for us. Simple to use and has enough choices to dry different types of loads. Besides regular laundry, we wash rugs on a regular basis and this machine will dry a load of rugs and heavier items.
I would recommend this to a friend!
Written by a customer while visiting electroluxappliances.com
Customer Rating
4
so far so good
on April 23, 2020
Posted by: leen
from Houston, TX
[This review was collected as part of a promotion.] have not tried the steam setting yet. that was a big component for choosing this dryer
I would recommend this to a friend!
Written by a customer while visiting electroluxappliances.com
Customer Rating
3
Requires several cycles to dry bulky items
on April 26, 2020
Posted by: Cygnus
from Silver City, NM
[This review was collected as part of a promotion.] I bought this a month ago. It has nice features and a nice look. It's quiet, but for a gas dryer it's performance falls short of the cheap Admiral gas dryer this unit replaces. For example, even on the timed dry cycle it takes 2-3 runs of 60 minutes for things like pillows or comforters, It does well with delicates, it just doesn't keep up with tough jobs.
No, I would not recommend this to a friend.
Response from electroluxappliances.comBy Online Outreach Specialist, May 6, 2020
Hey, Cygnus! Thank you for taking the time to provide us with your valuable feedback. We strive to provide our consumers with quality products and your feedback will certainly help us to improve to meet you and other consumers’ needs.
Please feel free to reconnect with us directly via chat or call us at 1-877-435-3287; Monday through Friday from 8:30am to 8pm EST should you have any questions. Have a great day! – Courtney
Please feel free to reconnect with us directly via chat or call us at 1-877-435-3287; Monday through Friday from 8:30am to 8pm EST should you have any questions. Have a great day! – Courtney
Written by a customer while visiting electroluxappliances.com
Customer Rating
4
Love the features
on May 16, 2020
Posted by: ssb5
from Mn
[This review was collected as part of a promotion.] We bought this a month ago and it is great! I love the features, especially the steam feature for fluffing up clothes that got wrinkled in the closet or folds from sitting on a shelf! Cycles take a little longer than my old dryer, but it does a great job.
I would recommend this to a friend!
Written by a customer while visiting electroluxappliances.com