Customer reviews from Newair
NewAir - 24" 224-Can Built-In Beverage Cooler with Color Changing LED Lights and Adjustable Shelves - Stainless Steel
Average customer rating
4.3
(44 Reviews)
Rating breakdown 44 reviews
5 Stars
32
4 Stars
4
3 Stars
2
2 Stars
2
1 Star
4
88%of customers recommend this product.
(
22 out of
25)
Customer Reviews for NewAir - 24" 224-Can Built-In Beverage Cooler with Color Changing LED Lights and Adjustable Shelves - Stainless Steel
Customer Rating
5
Nice Beverage Cooler. Great Customer Support
on August 25, 2021
Posted by: John
from Michigan
We really like the way this cooler fits into our kitchen renovations. It is integrated into an island and looks and works great!! The LEDS are also a nice touch. We had an issue to work through and customer service for NEWAIR is excellent. They took care of things promptly that gave me the added impression NEWAIR will stand behind a product that we already liked.
I would recommend this to a friend!
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Thank you for the 5-star review and for posting your comments in regards to this product NBC224SS00. We highly appreciate your feedback and we are glad to hear you are also pleased with the customer service that was provided. Thank you for choosing Newair!
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Thank you for the 5-star review and for posting your comments in regards to this product NBC224SS00. We highly appreciate your feedback and we are glad to hear you are also pleased with the customer service that was provided. Thank you for choosing Newair!
Written by a customer while visiting Newair
Customer Rating
4
Great Customer Service
on August 12, 2021
Posted by: Elizabeth
from Chicago, IL
We have had this fridge for 3 months - it has been great! Great size, value for the money, etc. It started beeping with an error yesterday and is no longer maintaining it's temperature. I contacted customer service - very easy to reach and communicate with via chat function on website - and unfortunately there is a wiring issue. The unit needs to be replaced (which obviously is a huge headache in most instances but things happen) but I have to say the customer service is 5 star. They got necessary info and are making the exchange process as easy as it possibly could be. Based on this experience we would highly recommend purchasing from this company and will very, very likely be repeat customers!
I would recommend this to a friend!
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Thank you so much for taking the time to leave us this amazing review on the Newair Product NBC224SS00. We highly appreciate your feedback and I am happy to hear that you are pleased with our customer service provided. Thank You for choosing Newair!
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Thank you so much for taking the time to leave us this amazing review on the Newair Product NBC224SS00. We highly appreciate your feedback and I am happy to hear that you are pleased with our customer service provided. Thank You for choosing Newair!
Written by a customer while visiting Newair
Customer Rating
3
Loved the Unit
on August 6, 2021
Posted by: Jamie
from Las Vegas
I loved this unit. We have had it for only 3 months and today I opened it and it was beeping and showing a F1 in the display. The Beverage cooler was not cooling. I have been in contact with Gabby in customer service and so far she has been great. It looks like the display unit has become inop and the whole Beverage fridge is going to be replaced. I purchased the optional Allstate Protection for the next 5 years and hopefully I wont have to call on them for help.. Im giving Newair 3 stars because of Gabby being so good in customer service.
I would recommend this to a friend!
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Thank you for taking the time to leave a review on your NBC224SS00. Thank you for choosing Newair!
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Thank you for taking the time to leave a review on your NBC224SS00. Thank you for choosing Newair!
Written by a customer while visiting Newair
Customer Rating
1
Poor customer service and temperature holding
on March 9, 2021
Posted by: AaBb
from Undisclosed
The first unit I received was dented and when I was not satisfied with the product they denied me a return because it was outside of the 30 days of purchase for the dented unit not the second one. Very poor customer service. Also the refrigerator does not hold it temperature well and is quite loud. Avoid.
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Hi, I do apologize for the inconvenience you are currently facing with your unit NBC224SS00. Please give me a call at 855-963-9247 select customer service and ask for Christina. I will be happy to assist you with this matter. At NewAir our goal is to be a brand you can trust. Please reach out to us so we can provide the best possible solution.
Best Regards,
Customer Care
Best Regards,
Customer Care
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Hi, I do apologize for the inconvenience you are currently facing with your unit NBC224SS00. Please give me a call at 855-963-9247 select customer service and ask for Christina. I will be happy to assist you with this matter. At NewAir our goal is to be a brand you can trust. Please reach out to us so we can provide the best possible solution.
Best Regards,
Customer Care
Best Regards,
Customer Care
Written by a customer while visiting Newair
Customer Rating
5
Never run out of beverages again!
on February 27, 2021
Posted by: cfern005
from Chicago, IL
I’ve had this for a couple of months now and it has been the best months ever not running out of beverages. I can store up to 224 cans of all my favorite drinks! I love the LED lights and the stainless-steel handle gives it a beautiful elegant look. The shelves are removable so you can adjust them to any size you need.
Response from NewairBy NewAir , Customer Service, March 1, 2021
Thank you for the 5-star review and for sharing your thoughts about the unit.Thank you for choosing NewAir!
Written by a customer while visiting Newair
Posted by: cfern005
from Chicago, IL
Verified Purchase:Yes
I've had this for a couple of months now and it has been the best months ever not running out of beverages. I can store up to 224 cans of all my favorite drinks! I love the LED lights and the stainless-steel handle gives it a beautiful elegant look. The shelves are removable so you can adjust them to any size you need.
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Thank you for the 5-star review and for sharing your thoughts about the unit.Thank you for choosing NewAir!
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Thank you for the 5-star review and for sharing your thoughts about the unit.Thank you for choosing NewAir!
Written by a customer while visiting Newair
Posted by: 007Tony1
from San Jose Ca
Verified Purchase:Yes
Absolutely what one expects for a beverage center. We have had ours for almost 3 weeks. We used their ‘no interest’ financing for purchase and had them shipowners m
Large capacity, easy to adjust shelves. Craftsmanship is obviously of high quality. We really like the lighting that has multiple colors and modes for how/when the lights are on.
We read some comments about the temperature not being cold enough but our experience has been very cold drinks. It doesn’t take any time having the door open to see the ‘current’ temperature indication move up from 37 degrees as it is set in our case; but this is natural for any refrigerator to do that when the door is opened and the air escapes. This is not anything that is wrong with the unit.
So it looks good. Does the job you want it to. And tack on the value price point for such a well built appliance which is just topping on the cake.
We just love our NewAir Beverage Fridge. And highly recommend that you check their products out before making your choice. You won’t be disappointed.
Response from NewairBy NewAir, Customer Service, February 1, 2021
Thank you for the 5-star review.Thank you for choosing NewAir!
Written by a customer while visiting Newair
Customer Rating
5
NewAir 24' Premium Beverage Fridge
on January 30, 2021
Posted by: 007Tony1
from San Jose Ca
Absolutely what one expects for a beverage center. We have had ours for almost 3 weeks. We used their 'no interest' financing for purchase and had them shipowners m Large capacity, easy to adjust shelves. Craftsmanship is obviously of high quality. We really like the lighting that has multiple colors and modes for how/when the lights are on. We read some comments about the temperature not being cold enough but our experience has been very cold drinks. It doesn't take any time having the door open to see the 'current' temperature indication move up from 37 degrees as it is set in our case; but this is natural for any refrigerator to do that when the door is opened and the air escapes. This is not anything that is wrong with the unit. So it looks good. Does the job you want it to. And tack on the value price point for such a well built appliance which is just topping on the cake. We just love our NewAir Beverage Fridge. And highly recommend that you check their products out before making your choice. You won't be disappointed.
Response from NewairBy newairpwr, newairpwr, October 7, 2025
Thank you for the 5-star review.Thank you for choosing NewAir!
Response from NewairBy newairpwr, newairpwr, September 10, 2025
Thank you for the 5-star review.Thank you for choosing NewAir!
Written by a customer while visiting Newair