Best Buy - NewAir - 24" 224-Can Built-In Beverage Cooler with Color Changing LED Lights and Adjustable Shelves - Stainless Steel customer reviews - product reviews

Customer Rating

5

Love the unit. Looks and works great.

on December 19, 2021

Posted by: Oscar

from Los Angeles, CA

Currently have it installed in my kitchen. Unit looks great and can fit many drinks. The lights does help in the dark. I've recommended it to my friends.

I would recommend this to a friend!

Response from NewairBy newairpwr, newairpwr, October 7, 2025

Thank you for the 5-star review and for sharing your thoughts about the unit NBC224SS00.Thank you for choosing Newair!

Response from NewairBy newairpwr, newairpwr, September 10, 2025

Thank you for the 5-star review and for sharing your thoughts about the unit NBC224SS00.Thank you for choosing Newair!

Written by a customer while visiting Newair

Customer Rating

5

This is a beautiful appliance!

on November 29, 2021

Posted by: Rober

from Beverly, MA

This is a stunning looking refrigerator. It holds so many different shape and sized bottles/cans due to its customizable shelves. It's extremely quiet which is very important to us. I also love having LED lights inside. Newair is top-notch company and was quick to answer any questions I had about the unit. This piece is a must have for your bar, kitchen, or office!

I would recommend this to a friend!

Response from NewairBy newairpwr, newairpwr, October 7, 2025

Thank you for posting your comments in regards to this product NBC224SS00. We are glad to hear you like the unit's features and I am happy to hear that you are pleased with our customer service provided. Thank You for choosing Newair!

Response from NewairBy newairpwr, newairpwr, September 10, 2025

Thank you for posting your comments in regards to this product NBC224SS00. We are glad to hear you like the unit's features and I am happy to hear that you are pleased with our customer service provided. Thank You for choosing Newair!

Written by a customer while visiting Newair

Customer Rating

5

Much improved design

on November 24, 2021

Posted by: R.Shack

from Virginia

Compared to previous models this unit is better looking, improved lighting, and quieter.

I would recommend this to a friend!

Response from NewairBy newairpwr, newairpwr, October 7, 2025

Thank you for the 5-star review and for posting your comments in regards to this product NBC224SS00. We highly appreciate your feedback. Thank you for choosing Newair.

Response from NewairBy newairpwr, newairpwr, September 10, 2025

Thank you for the 5-star review and for posting your comments in regards to this product NBC224SS00. We highly appreciate your feedback. Thank you for choosing Newair.

Written by a customer while visiting Newair

Customer Rating

5

Awesome looking unit

on November 15, 2021

Posted by: E- Man

from Delaware

Unit looks great in our new kitchen! Customer service from New Air has also been fantastic with questions I had

I would recommend this to a friend!

Response from NewairBy newairpwr, newairpwr, October 7, 2025

Thank you for posting your comments in regards to this product NBC224SS00. We are glad to hear you like the unit's features and I am happy to hear that you are pleased with our customer service provided. Thank You for choosing Newair!

Response from NewairBy newairpwr, newairpwr, September 10, 2025

Thank you for posting your comments in regards to this product NBC224SS00. We are glad to hear you like the unit's features and I am happy to hear that you are pleased with our customer service provided. Thank You for choosing Newair!

Written by a customer while visiting Newair

Customer Rating

3

Great customer service

on October 25, 2021

Posted by: K

from Florida

After purchasing two of these products about 60 days ago, they both have separately stopped functioning properly. Both of them started beeping and displaying the error code "F1", while also failing to keep the drinks cold. Even though the fridges themselves stopped working properly, Shanice in customer service was excellent is helping us to get replacement products. Based on our excellent customer service experience, I would absolutely recommend using this product.

I would recommend this to a friend!

Response from NewairBy newairpwr, newairpwr, October 7, 2025

Hi There
Thank you for taking the time to leave a review on your unit. I do apologize for the inconvenience you are currently facing with this product. Please give me a call at 855-963-9247 select customer service and ask for Alai. I will be happy to assist you with this matter. At Newair our goal is being a brand that you can trust. Please reach out to us so we can provide the best possible solution.

Best Regards,
Customer Care

Response from NewairBy newairpwr, newairpwr, September 10, 2025

Hi There
Thank you for taking the time to leave a review on your unit. I do apologize for the inconvenience you are currently facing with this product. Please give me a call at 855-963-9247 select customer service and ask for Alai. I will be happy to assist you with this matter. At Newair our goal is being a brand that you can trust. Please reach out to us so we can provide the best possible solution.

Best Regards,
Customer Care

Written by a customer while visiting Newair

Customer Rating

4

Overall Satisfied, good customer service

on October 7, 2021

Posted by: Ben

from North Carolina

The fridge looks nice and has a premium feel. It holds temperature well and is quiet. Review would be 5 starts, except the lights flicker when you open the door and it makes a clicking noise from condensation on the inside of the unit. Fortunately, I have communicated with Newair customer support, and they were very responsive and willing to replace the fridge with a new unit. Can't ask for anything more than that - a company that will stand by its products and will act quickly to make sure customers are satisfied. Thank you!

I would recommend this to a friend!

Response from NewairBy newairpwr, newairpwr, October 7, 2025

Thank you for taking the time to leave a review on your unit NBC224SS00. We are delighted to hear you are pleased with the customer service provided. Thank you for choosing Newair!

Response from NewairBy newairpwr, newairpwr, September 10, 2025

Thank you for taking the time to leave a review on your unit NBC224SS00. We are delighted to hear you are pleased with the customer service provided. Thank you for choosing Newair!

Written by a customer while visiting Newair

Customer Rating

4

I would buy again

on October 6, 2021

Posted by: richard

from rochester ny

We bought the 24 inch under the counter model with the stainless glass front. I liked the blue light at night in the kitchen and we started drinking LOTS more water because there was always a cold bottle visible through the window that always looked inviting. Had an issue with an error code that but as soon as i called customer service, they were set up a ticket and got me started on how to fix the problem.

I would recommend this to a friend!

Response from NewairBy newairpwr, newairpwr, October 7, 2025

Hi, Thank you for taking the time to leave a review on your Newair NBC224SS00. I am happy to hear that you are pleased with the customer service provided. Thank You for choosing Newair!

Response from NewairBy newairpwr, newairpwr, September 10, 2025

Hi, Thank you for taking the time to leave a review on your Newair NBC224SS00. I am happy to hear that you are pleased with the customer service provided. Thank You for choosing Newair!

Written by a customer while visiting Newair

Customer Rating

1

F1 Code - Bought in March 2021

on August 27, 2021

Posted by: Eric White

from Michigan

We have had it for only since March 2021 and today I opened it and it was beeping and showing a F1 in the display. The Beverage cooler was not cooling.

I would recommend this to a friend!

Response from NewairBy newairpwr, newairpwr, October 7, 2025

Thank you for taking the time to leave a review on your unit. I do apologize for the inconvenience you are currently facing with this product. We will be reaching out via email to provide further assistance or please give me a call at 855-963-9247 select customer service and ask for Alai. I will be happy to assist you with this matter and provide the best possible solution
Best Regards, Customer Care

Response from NewairBy newairpwr, newairpwr, September 10, 2025

Thank you for taking the time to leave a review on your unit. I do apologize for the inconvenience you are currently facing with this product. We will be reaching out via email to provide further assistance or please give me a call at 855-963-9247 select customer service and ask for Alai. I will be happy to assist you with this matter and provide the best possible solution
Best Regards, Customer Care

Written by a customer while visiting Newair