Customer Reviews for Electrolux - 8.0 Cu. Ft. Stackable Front Load Electric Dryer with Steam and LuxCare Dry System - Titanium
Customer Rating
1
Get an extended Warranty, you'll need it
on December 31, 2020
Posted by: Ryan84
from Boston, MA
I bought this machine and the matching washer a year ago and they are the worst machines I have owned. The Washer is incredibly loud and shakes the whole house even when it is on the slowest spin speed setting. The dryer's giant lint trap will dislodge when a zipper grabs it. It is constantly pulling out and the machine does not have a sensor that will stop the cycle. It sucked some clothes through and destroyed the impeller. Then after servicing it, the moisture sensor is not working. We just ran a load through the dryer on a steam cycle and the water valve didn't close so water was continuously spraying out of the steam head. I was told not to buy a warranty on the dryer because dryers are simple machines and "nothing ever goes wrong." What a mistake it was going with this machine. Please do not make the same mistake I made. This machine is poorly designed and poorly built.
No, I would not recommend this to a friend.
Response from electroluxappliances.comBy Hailea, Online Outreach Specialist, January 8, 2021
Hello, Ryan84. We’re so sorry to hear about the trouble you’ve had with your laundry appliances, and this is certainly not the norm. Please know that we make every effort to ensure our consumers have the best experience and your experience does not go unnoticed for our continuous improvements. We’d love to hear more about this so we can see how we can make things right for you. Be on the lookout for an email from us shortly! – Hailea
Written by a customer while visiting electroluxappliances.com
Customer Rating
5
Easy to use
on January 1, 2021
Posted by: Laundrylady1
from Wakefield Ma
[This review was collected as part of a promotion.] Purchased with matching washer for laundry room renovation. Clothes come out soft and hardly wrinkled
I would recommend this to a friend!
Written by a customer while visiting electroluxappliances.com
Customer Rating
4
Great features
on January 2, 2021
Posted by: Lk68
from Defiance, ohio
[This review was collected as part of a promotion.] I bought this dryer last month because my old one broke. I need a stackable fir a small space. Looks great even my 16 year old son thought it looked sharp. I love the steam feature.
I would recommend this to a friend!
Written by a customer while visiting electroluxappliances.com
Customer Rating
5
Great Dryer!
on January 3, 2021
Posted by: TLC1
from Wisconsin
[This review was collected as part of a promotion.] Bought this dryer as a part of a set and couldn’t be happier! Love all the features and works great! Cut our drying time down and is nice and quiet! Would highly recommend!
I would recommend this to a friend!
Written by a customer while visiting electroluxappliances.com
Customer Rating
3
Not that good
on January 3, 2021
Posted by: 1415sandy
from Kingwood, TX
[This review was collected as part of a promotion.] Does not dry as well as old gas dryer did. Refresh feature does not work.
No, I would not recommend this to a friend.
Response from electroluxappliances.comBy Kiara, Online Outreach Specialist, January 7, 2021
Hey there 1415sandy! I'm sorry to hear that you are having this experience with your new dryer. I can understand your concerns and will do my best to help with a speedy resolution. Please view this video to review a few steps to try when your dryer is not drying properly: https://youtu.be/NMfOsyO5W-4. If this does not address your concern, please chat with us online at Electrolux.com or via phone at 1-877-435-3287 Mon-Fri 8:30am – 8:00pm EST. Best, Kiara
Written by a customer while visiting electroluxappliances.com
Customer Rating
4
Easy hook up
on January 4, 2021
Posted by: D BBI
from Northern Wisconsin
[This review was collected as part of a promotion.] Cabin use, all good so far, may be 5 star once I use it more
I would recommend this to a friend!
Written by a customer while visiting electroluxappliances.com
Customer Rating
5
True Wonder!!
on January 5, 2021
Posted by: Tashii
from Princeton, MA
[This review was collected as part of a promotion.] I love my Electrolux dryer! It dries clothes in half the time it took my old clunker. The wife loves the quick dry and steam features!
I would recommend this to a friend!
Written by a customer while visiting electroluxappliances.com
Customer Rating
4
Great dryer
on January 5, 2021
Posted by: Fitzgerald 87
from Quincy Massachusetts
[This review was collected as part of a promotion.] I bought this dryer 3 months ago and its fantastic!
I would recommend this to a friend!
Written by a customer while visiting electroluxappliances.com