Customer reviews from electroluxappliances.com
Electrolux - 8.0 Cu. Ft. Stackable Front Load Electric Dryer with Steam and LuxCare Dry System - Titanium
Average customer rating
4.6
(851 Reviews)
Rating breakdown 851 reviews
5 Stars
674
4 Stars
120
3 Stars
19
2 Stars
10
1 Star
28
93%of customers recommend this product.
(
744 out of
798)
Customer Reviews for Electrolux - 8.0 Cu. Ft. Stackable Front Load Electric Dryer with Steam and LuxCare Dry System - Titanium
Customer Rating
2
Doesn't dry clothes
on May 28, 2020
Posted by: JH22
from Boston, MA
I never write reviews, but am so frustrated with this dryer i feel compelled to write one. It does not dry clothes. Most loads of laundry require more than one cycle - meaning more than 70-100 minutes - to get dry, even when the dryness setting is on high or max. Clothes can appear dry at the end of a cycle and I pull them out, but when I start to fold them I can feel the moisture still in them and have to put them through again. This has been a problem since we got it - and the vents and all connections have been checked, and that is not the problem. The Instant Refresh cycle is nice, but otherwise the dryer is a bust. Do not buy this dryer.
No, I would not recommend this to a friend.
Response from electroluxappliances.comBy Online Outreach Specialist, June 16, 2020
Hi, JH22!
We appreciate your review and sorry to hear you are experiencing issues with the dryer drying efficiently. Here are some tips that should help with the dryer performance. Clean the lint filter after every load. Lint build-up on the filter restricts air flow, which causes longer drying times. Check your voltage power supply. Dryers operating on 208 volt-power supply will have longer dryer times than dryers operating on 240-volt power supply. I hope you find these suggestions helpful but if you should need further assistance please feel free to chat with us at electroluxappliances.com or call us at 877-435-3287. We are available Monday through Friday from 8:30 am-8 pm EST.
-Bianca
We appreciate your review and sorry to hear you are experiencing issues with the dryer drying efficiently. Here are some tips that should help with the dryer performance. Clean the lint filter after every load. Lint build-up on the filter restricts air flow, which causes longer drying times. Check your voltage power supply. Dryers operating on 208 volt-power supply will have longer dryer times than dryers operating on 240-volt power supply. I hope you find these suggestions helpful but if you should need further assistance please feel free to chat with us at electroluxappliances.com or call us at 877-435-3287. We are available Monday through Friday from 8:30 am-8 pm EST.
-Bianca
Written by a customer while visiting electroluxappliances.com
Customer Rating
5
Love it
on May 30, 2020
Posted by: BeeKay
from Dallas
This is a great appliance and we couldn't be more satisfied with the performance and design.
I would recommend this to a friend!
Written by a customer while visiting electroluxappliances.com
Customer Rating
4
It has all the features that I wanted
on June 1, 2020
Posted by: Maemae
from Cary, North Carolina
[This review was collected as part of a promotion.] I bought this dryer a month ago . I love except for 1 problem. I put my mattress cover with waterproof backing and it kept getting stuck in the lint trap going into the duct work. The dryer shut off but hard to get it out and had to dry over the shower doors. I never had this problem before.
I would recommend this to a friend!
Written by a customer while visiting electroluxappliances.com
Customer Rating
5
Looks good and love the Steam option!
on June 2, 2020
Posted by: msevy27
from Tacoma, WA
[This review was collected as part of a promotion.] I bought this machine a little over a month ago with the matching dryer for a stackable set. I like that we could switch the door latch on this machine and that is I bought this dryer a little over a month ago with the matching washer and the stacking kit. I like that this wasn't a "smart" dryer - which I didn't see the point of. The control panel is easy to read and operate. I like the steam function works much better than my old dryer which was a Whirlpool. It's also nice to have a wider opening to stuff items in. I was able to dry my king-sized comforter in it.
I would recommend this to a friend!
Written by a customer while visiting electroluxappliances.com
Customer Rating
5
Pleased with Purchase
on June 2, 2020
Posted by: SGSre
from PA
[This review was collected as part of a promotion.] Salesman recommended the machines because they are on the 2nd floor of my house. So far I am very pleased with the quality of the machines and choice of cycles. Lint filter works very well.
I would recommend this to a friend!
Written by a customer while visiting electroluxappliances.com
Customer Rating
5
Amazing
on June 4, 2020
Posted by: Murphy
from MA
[This review was collected as part of a promotion.] Energy efficient and quiet and will definitely recommend to friends and family
I would recommend this to a friend!
Written by a customer while visiting electroluxappliances.com
Customer Rating
1
Design flaw
on June 4, 2020
Posted by: Tornlulu Lemon
from Connecticut
Owned 4 months, on three occasions the lint clamshell has dislodged, sucking clothes into the vent & caused $100’s of to clothes. Electrolux dispatched a repairman, issue hasn’t repeated since
No, I would not recommend this to a friend.
Response from electroluxappliances.comBy Bianca, Online Outreach Specialist, June 15, 2020
Hello, Tornlulu Lemon!
Thanks for taking the time to share your experience with us. We apologize for any matters you have experienced due to your dryer not working properly. Please know we make every effort to manufacture quality products and your concerns will not go unnoticed. We are pleased to know our service tech was able to resolve your concerns. If you need further assistance, please feel free to chat with us at electroluxappliances.com or call us at 877-435-3287. We are available Monday through Friday from 8:30 am-8 pm EST.
-Bianca
Thanks for taking the time to share your experience with us. We apologize for any matters you have experienced due to your dryer not working properly. Please know we make every effort to manufacture quality products and your concerns will not go unnoticed. We are pleased to know our service tech was able to resolve your concerns. If you need further assistance, please feel free to chat with us at electroluxappliances.com or call us at 877-435-3287. We are available Monday through Friday from 8:30 am-8 pm EST.
-Bianca
Written by a customer while visiting electroluxappliances.com
Customer Rating
5
Just a great machine !
on June 7, 2020
Posted by: k9nuss
from East Liverpool, Ohio
[This review was collected as part of a promotion.] We purchased about a month ago. We found this dryer, quiet, fast and full of features and options.
I would recommend this to a friend!
Written by a customer while visiting electroluxappliances.com