Customer Reviews for Electrolux - 8.0 Cu. Ft. Stackable Front Load Electric Dryer with Steam and LuxCare Dry System - Titanium
Customer Rating
2
Worked very well for 2 months, then motor died
on April 7, 2019
Posted by: longwaytothelaundromat
from Indiana
[This review was collected as part of a promotion.] We recently purchased our first high-efficiency front loader set. We were excited, and have a new baby in cloth diapers. Everything worked great for the first 2 months... One day the dryer stopped working, and would only hum. Service guys came out, and said the motor was fried and the belt broke. He said he wasn't sure of the cause of failure, and there were no socks or anything stuck in the works. Now I'm excited every time the dryer finishes a load and hasn't died. Guess we'll be holding our breath for the next failure, and hoping it happens before the warranty expires.
No, I would not recommend this to a friend.
Response from electroluxappliances.comBy Anna, Online Outreach Specialist, April 8, 2019
Hello Valued Customer. Thank you for taking the time to reach out to us regarding your concerns. We deeply regret to hear that your ownership thus far has not been satisfactory. This is absolutely not the experience we wish upon any of our consumers. Your new dryer came with a one year limited warranty. Additionally, your purchase extended the one-year coverage on parts to three years at no cost to you, since you registered your product with Electrolux within 60 days of purchase. We do not expect that you will have any additional failures, but the coverage is there if you need it. Should you need any assistance in the future please give our team a call. Our customer service team can be reached by calling 1-877-435-3287 Mon-Fri, 8am - 8pm (EST). Kindly, Anna
Written by a customer while visiting electroluxappliances.com
Customer Rating
5
Awesome Dryer
on April 8, 2019
Posted by: epacker71
from Anderson, SC
[This review was collected as part of a promotion.] I have owed many brands of dryers over the years. While it is hard to get excited about a dryer, the Electrolux dryer is awesome. Of course you expect a dryer to dry clothes and this one does perfectly, but the other features set it apart. The Eco feature is one of my favorite. It uses less energy to dry your clothes but if you are in a hurry it also has a fast dry feature.
I would recommend this to a friend!
Written by a customer while visiting electroluxappliances.com
Customer Rating
4
on April 9, 2019
Posted by: Rozzi
from Westport,Ct. 06880
[This review was collected as part of a promotion.] I am pleased with the dryer, however the lint filter is too big & bulky,awkward to clean!!
I would recommend this to a friend!
Written by a customer while visiting electroluxappliances.com
Customer Rating
5
Class unto itself
on April 9, 2019
Posted by: Tootsie
from Ocean Ridge Florida
[This review was collected as part of a promotion.] Our Electrolux adds a real touch of class to my tiny laundry room in my new Beach Bungalow. You may not think in a humid climate you would add the steam cleaning but wow what a difrence a little steam makes. Wish it would work as well on my hair...the steam that is!
I would recommend this to a friend!
Written by a customer while visiting electroluxappliances.com
Customer Rating
5
Love the refresh steam setting!!
on April 9, 2019
Posted by: Fam4
from Bend, OR
[This review was collected as part of a promotion.] We purchase the set a month ago for our new home. It's so simple and easy to use. Our clothes come out perfect. every time. My husband even comments on how much softer his clothes feels.
I would recommend this to a friend!
Written by a customer while visiting electroluxappliances.com
Customer Rating
4
on April 10, 2019
Posted by: Annabanana55
from New Holland PA
[This review was collected as part of a promotion.] Takes long for clothes to dry. Steam dry feature often leaves 1 item still damp when dryer is finished
I would recommend this to a friend!
Written by a customer while visiting electroluxappliances.com
Customer Rating
5
Great Dryer!
on April 10, 2019
Posted by: katt4
from Kent City Michigan
[This review was collected as part of a promotion.] Bought this a month ago and Love it! Worth the money!
I would recommend this to a friend!
Written by a customer while visiting electroluxappliances.com
Customer Rating
1
Do not buy
on April 10, 2019
Posted by: Sonic7711
from Fort Lauderdale, FL
[This review was collected as part of a promotion.] DO NOT BUY THIS GAS DRYER - THERE IS A DESIGN FLAW Dryer makes load bang noise on high heat. Electrolux confirmed that the noise is due to the mental overheating and expanding. Touch buttons are difficult to use as well.
No, I would not recommend this to a friend.
Response from electroluxappliances.comBy Briana, Online Outreach Specialist, April 12, 2019
Hello, Sonic7711 ! Thank your for your feedback! We sincerely apologize for your experience with your Front Load Perfect Steam™ Gas Dryer. Rest assured, we make every effort to manufacture quality products and your concerns have not gone unnoticed. Our design and engineer teams are constantly looking for feedback such as yours for opportunities for improvement. Should you need further assistance, please contact us directly at 800-374-4432 M-F 8:30 am- 8:00 pm. ~Briana
Written by a customer while visiting electroluxappliances.com