Customer reviews from electroluxappliances.com
Electrolux - 8.0 Cu. Ft. Stackable Front Load Electric Dryer with Steam and LuxCare Dry System - Titanium
Average customer rating
4.6
(851 Reviews)
Rating breakdown 851 reviews
5 Stars
674
4 Stars
120
3 Stars
19
2 Stars
10
1 Star
28
93%of customers recommend this product.
(
744 out of
798)
Customer Reviews for Electrolux - 8.0 Cu. Ft. Stackable Front Load Electric Dryer with Steam and LuxCare Dry System - Titanium
Customer Rating
1
Not worth it
on April 30, 2021
Posted by: LJ12
from boston
[This review was collected as part of a promotion.] I purchased the Electrolux dryer and washer and regret not staying with Maytag
The dryer has to be on for 2 hours and still I have yet to have a completely dry towel or pair of jeans
The dryer has to be on for 2 hours and still I have yet to have a completely dry towel or pair of jeans
No, I would not recommend this to a friend.
Response from electroluxappliances.comBy Hailea, Online Outreach Specialist, May 5, 2021
Thank you for sharing your story, and we’re so sorry to hear some of your laundry isn’t completely dry. For towels or heavy material like jeans, we recommend using the heavy duty or towel dry setting. But if you are already doing so, feel free to check out this brief video that has some great tips to improve drying: https://youtu.be/NMfOsyO5W-4. If you still have drying concerns, don’t hesitate to join us via Live Chat on our website or through our Customer Support line at 1-877-435-3287 Monday through Friday between 8:30 am until 8:00 pm EST. We’d love to see how we can help further! – Hailea
Written by a customer while visiting electroluxappliances.com
Customer Rating
1
folding lint vent broke on third use
on May 4, 2021
Posted by: karen like
from milwaukee, wi
[This review was collected as part of a promotion.] cannot find part, LONG wait time to talk with a representative
No, I would not recommend this to a friend.
Response from electroluxappliances.comBy Hailea, Online Outreach Specialist, May 5, 2021
We’re so sorry to hear the lint filter became damaged, and we’d certainly love to gain more insight into this unusual experience! Please be on the lookout for an email from us shortly. – Hailea
Written by a customer while visiting electroluxappliances.com
Customer Rating
5
Works great so far, I have not had any issues and
on June 22, 2021
Posted by: Mbula
from Dfw
[This review was collected as part of a promotion.] 2 years in and it's still good. I use it twice a month and so far it's been Excellent and would definitely recommend it to a friend.
I would recommend this to a friend!
Written by a customer while visiting electroluxappliances.com
Customer Rating
5
Great Machine
on June 24, 2021
Posted by: jernan
from Kona, Hawaii
[This review was collected as part of a promotion.] We bought this to go with the matching washer. The settings and features are great, especially the auto dry with cool down, no wrinkled and over heated clothes.
The steam refresh works gret.
The steam refresh works gret.
I would recommend this to a friend!
Written by a customer while visiting electroluxappliances.com
Customer Rating
4
Great features!
on July 30, 2021
Posted by: BAFS
from Cape Cod
[This review was collected as part of a promotion.] Very happy with this dryer - gives me many options for carefully drying all my clothes and easy to use.
I would recommend this to a friend!
Written by a customer while visiting electroluxappliances.com
Customer Rating
2
Not very impressed
on August 30, 2021
Posted by: emem
This is a brand new dryer and I have to run a 20 minute quick dry after every cycle because the clothes come out still a little damp. Even when I have it on the heavy duty setting which is high temp and high dryness they still need a little extra to actually get dry.
Response from electroluxappliances.comBy Anna P. , Online Outreach Specialist, August 31, 2021
Thank you for taking the time to reach out to us regarding the concern with your new washer. I can certainly understand that this has caused some frustration for you. We would recommend cleaning the lint filter after each cycle and to ensure the dryer has been installed with proper exhaust.
If needed, contact us directly to speak with us directly. Our customer service team can be reached via Live Chat on our website or by calling 1- (877) 435-3287 Mon - Fri, 8:30am - 8pm (EST).
Best Wishes, Anna
If needed, contact us directly to speak with us directly. Our customer service team can be reached via Live Chat on our website or by calling 1- (877) 435-3287 Mon - Fri, 8:30am - 8pm (EST).
Best Wishes, Anna
Written by a customer while visiting electroluxappliances.com
Customer Rating
5
on October 9, 2021
Posted by: Palapaman
from Texas
[This review was collected as part of a promotion.] Love the pair. Still
Getting familiar with all the features.
Getting familiar with all the features.
I would recommend this to a friend!
Written by a customer while visiting electroluxappliances.com
Customer Rating
1
7 months old and Already a Burned Out Belt
on October 23, 2021
Posted by: Chachow
from Green Valley
[This review was collected as part of a promotion.] I wanted some time to go by before I wrote a review. The dryer started out with five stars and after seven months I’d give it a 2. How can a belt burn out after seven months when only two people use the dryer. Disappointed purchase!!
No, I would not recommend this to a friend.
Response from electroluxappliances.comBy Hailea, Online Outreach Specialist, November 4, 2021
We’re so sorry to hear you’ve had trouble with your new dryer, Chachow! This is certainly not the norm, and we’d love to learn more about your experience to see how we can help. So that we can keep this conversation going to assist further, please be on the lookout for an email from us shortly! ~ Hailea
Written by a customer while visiting electroluxappliances.com