I like the grill, but the cart/stand is poorly made. The wings won't hold much weight. I'm a long time Weber fan, but I'm disappointed and surprised that the quality of the stand is so bad. The Q Series is a hit with me, except the flimsy stand.
No, I would not recommend this to a friend.
Response from weber.comBy Weber Grills, Consumer Care, June 27, 2022
Thank you for being a loyal Weber fan for so many years.
Here at Weber, we stand by the quality of our products and cover them under great warranties. Our kind Support team would like to follow up with you. Please be on the lookout for an email, thank you!
This is the best grill that I have ever purchased. Was easy to assemble and use. Evenly heats and was fairly easy to clean.
Written by a customer while visiting weber.com
Customer Rating
5
No rust problem grills great
on September 4, 2022
Posted by: joe11772
from Long Island, NY
Gender:Male
I have owned this grill for a year. I live close the shore of the Great South Bay. I’ve own a number of gas and charcoal grills. Most of them rusted away. The Weber 3200’s aluminum and composite structure resists the rust and the inner workings are holding up very well. I highly recommend this grill if you live near the coast
Heats up fast and very easy to use & clean. Sturdy and I expect it will wear very well even with south Florida's extreme elements (heat and salty beach air).
The grill itself cooks very well (cooks fast, heats up fast, and the food is great). The metal grill does not clean very easily. Also, it is very hard to move the unit - very heavy even with the 2 wheels and it's hard to find something to lift the BBQ to allow the wheels to roll.
Response from weber.comBy Weber grills , Consumer care, March 26, 2023
Thank you for your feedback. We are very sorry to hear your experience did not match your expectations. We are here to help. When cleaning the grates we recommend doing a burn off and using a stainless steel wire brush to clean off the remaining residue.
Regarding moving the grill it is easier to remove the weight of the propane tank as this makes it easier to move the grill around.
Our Care team will be reaching out to follow up. Please look for our outreach soon. Thank you!
My father had bought this grill for me, for my birthday. There is a bit of a learning curve, but nothing that can’t be handled. Grill gets very hot, very quick! Easy to clean! Just an all around great grill. My only complaint would be the lack of colors for the model. Would have really liked an all black one, as the corners of the “titanium” painted lid discolor and turn brown after a couple of uses. I’ve tried cleaning it up, with no luck (used Weber’s cleaner). Purely cosmetic and doesn’t affect function at all. All in all, I would buy it again and recommend it to a friend.
I would recommend this to a friend!
Response from weber.comBy Mike, Weber Grills, January 12, 2018
Hi! Thank you for taking the time to review your new grill! If you ever have any issues with the performance or parts on the grill itself, please do not hesitate to contact us at reviews@weberstephen.com and we would be happy to help troubleshoot. Thanks!
The grill does a nice job but--- The hardware used, screws and pins and such are rusting. Should have invested a dollar more and used a high grade of stainless steel. The grill gets nice and hot but is too hot at its lowest setting. the plastic cover with the Weber logo falls off easily. Heat distribution seems good. All in all not a bad grill but could be a great one