Customer reviews from weber.com
Weber - Q 3200 2-Burner Propane Gas Grill - Off White
Average customer rating
4.6
(718 Reviews)
Rating breakdown 718 reviews
5 Stars
552
4 Stars
111
3 Stars
26
2 Stars
19
1 Star
10
95%of customers recommend this product.
(
601 out of
632)
Customer Reviews for Weber - Q 3200 2-Burner Propane Gas Grill - Off White
Posted by: Sam E
from Alabama
Gender:Male
Verified Purchase:Yes
This grill heats up quick and has a very good cooking surface. It is sturdy and well built. I usually only use the outside burners that run around the circumference of the grill. The middle burner that runs from left to right usually cooks the food too fast for my liking (even when I have it on low). I keep my grill inside my garage (so it will last for a longer time), and I move it outside to cook. With that said, I would like to have it on four wheels instead of just the two. It is a bit difficult shuffling it in and out by picking up the one side to move it. It is fairly heavy, but very well built. These, in no way, would steer me away from buying it though. It is a great grill.
I would recommend this to a friend!
Written by a customer while visiting weber.com
Posted by: Anonymous
from Williamsburg, VA
Gender:Male
Verified Purchase:Yes
Q3200 is advertised as portable. but in reality, it is NOT as it has no wheels on front left. To lift/move the grill the left shelf must be dropped down, and to then lift/move the grill is extremely difficult as all lifting leverage lost and thus is very hard on the back.
No, I would not recommend this to a friend.
Response from weber.comBy Weber grills , Consumer care, July 11, 2023
Your feedback is very important to us. We are very sorry to hear your experience did not match your expectations. We are here to help. The shelf does need to be dropped when moving the grill. It is also easier to move the grill with the tank detached. Our Care team will be reaching out to help. Please look for our outreach soon. Thank you!
Written by a customer while visiting weber.com
Posted by: JK332
from Pennsville, NJ
Gender:Male
Expertise:Intermediate
Verified Purchase:Yes
I bought this grill after reading multiple reviews and after owning several other brands that only last a few years. Set up was easy and the first grilling experience was terrific. Let the grill heat up and slapped on some steaks which came out perfect. The grill has a nice flame to it and you can tell it is a quality unit the first time you fire it up. Thank you Weber for making such a great product. My family and I are Weber fans for life. Yes, it may be a little more than other grills, but once you get one you will see that the cost is well worth it. Go get one an you won't be disappointed.
I would recommend this to a friend!
Written by a customer while visiting weber.com
Posted by: Kenney R
Verified Purchase:Yes
Poorly made product. I do not recommend buying this grill. All plastic that’s warped and breaks easily.
No, I would not recommend this to a friend.
Response from weber.comBy Weber Grills, Consumer Care, October 14, 2021
Hi! Thank you for being a long time Weber fan! We greatly appreciate you taking the time to provide your feedback regarding the Q3200. We are so sorry to learn that the plastic components on your grill are warped and broken. This should not have happened with normal use. Our team has reached out via email to assist you further with this. Thank you!
Written by a customer while visiting weber.com
Posted by: Gutwrench
Verified Purchase:Yes
Defective ignition from out of the box! Replaced component still hard to start. Piece of crap!!
Response from weber.comBy Weber grills, Weber grills , January 22, 2021
We sincerely apologize for the vast disappointment you are experiencing with your new grill. We certainly do not expect this! We have shared your feedback with our support team. They will contact you via email to assist with troubleshooting. Thanks!
Written by a customer while visiting weber.com
Posted by: Patrick g
from Florida
Gender:Male
Expertise:Intermediate
Verified Purchase:Yes
The grill is great except the middle burner doesn’t turn on, the valve just turns and turns with nothing. I called to complain but was told it’s not under warranty. Other than that I am very satisfied. I just have to cook on the edge of the grills.
I would recommend this to a friend!
Response from weber.comBy Weber Grills, Weber Grills, March 28, 2021
Hello, we are sorry to hear about this issue. However we can see that our support team is actively working on a solution with you! Please let our team know if you have any further questions. Thanks!
Written by a customer while visiting weber.com
Customer Rating
2
Potability
on May 26, 2018
Posted by: Old user GA
Gender:Male
Expertise:Intermediate
I was thoroughly please with this grill apart from the difficulty in movement. With only two wheels then the grill has to be picked up at one end and rolled. Ok for a year ar so but last time the support handle snapped. So far i don't see anyway to replace or repair on Weber website. So although the grill still functions, it is now rendered useless just like cheaper grills because of structural failure.
No, I would not recommend this to a friend.
Response from weber.comBy Weber Grills, May 31, 2018
Hi! We are sorry to hear about the recent damage to your table! We have reached out via email to help troubleshoot and get you the replacement parts for your model. Thanks!
Written by a customer while visiting weber.com
Posted by: Walleye all day
from Newton Manitoba
Gender:Male
Verified Purchase:Yes
Friends raved about this grill
So I decided i needed to get one to . I soon found out what the fuss was all about.
The even cooking surface.
The cast iron grills
The great design to allow even cooking
I am very happy with this grill.
I can cook anything I want with confidence!!!
I highly recommend this grill to anyone !!!
Written by a customer while visiting weber.com