Customer reviews from weber.com
Weber - Summit S-470 4-Burner Propane Gas Grill - Stainless Steel
Average customer rating
4
(75 Reviews)
Rating breakdown 75 reviews
5 Stars
44
4 Stars
12
3 Stars
5
2 Stars
4
1 Star
10
76%of customers recommend this product.
(
55 out of
72)
Customer Reviews for Weber - Summit S-470 4-Burner Propane Gas Grill - Stainless Steel
Posted by: BTaz
from Freeport Fl
Gender:Male
Verified Purchase:Yes
The knobs are cheap plastic and two have broken in 6 months. It’s great I go replacements but still gonna break due to a lower quality material. Heating is uneven and I am yet to get the infrared burner to light
No, I would not recommend this to a friend.
Response from weber.comBy Weber Grills, Consumer Care, January 31, 2022
Thank you for your feedback. We are sorry to hear about the inconvenience you are experiencing with your grill knobs. That is not the quality or performance we expect from our products.
We expect your grill to heat evenly and provide a great experience. Please look for an outreach from our Support team soon. Thanks!
We expect your grill to heat evenly and provide a great experience. Please look for an outreach from our Support team soon. Thanks!
Written by a customer while visiting weber.com
Customer Rating
3
Great Grill with mediocre rotisserie
on April 9, 2019
Posted by: Tdog in EC
from Ellicott City NY
Gender:Male
I have had my S-470 for about a year and love the even heating and especially the smoker and sear station, which I feared would be a "gimmick" but have turned out to be two features I use all the time. The smoker in particular provides just enough heat and smoke to make the best pulled pork ever! The one thing about this grill that is substandard is the rotisserie element, the motor is held to the grill using cheap, thin stainless steel, so if you grill a bird larger than about 12 pounds, the rod can come off as the motor flexes during the rotation. I have had to develop a fix using clamps to hold the rod onto the grill motor. When you pay almost $2K for a grill, you don't expect to have to "McGiver" some sort of fix to overcome poor design. But the rest of the grill system works great.
I would recommend this to a friend!
Response from weber.comBy Weber Grills, Weber Grills, April 19, 2019
Hi! We are happy to hear you like the features and performance of your Summit! The rotisserie should accommodate a 12 lb. piece of meat with no issues. We have reached out to you via email to see what we can do to help get you grilling again soon. Thanks!
Written by a customer while visiting weber.com
Customer Rating
2
Poor Quality
on May 4, 2020
Posted by: Cbetancur
from New Jersey
Gender:Male
Expertise:Intermediate
I purchase this grill thinking the spending the higher price will provide me a grilled for many years, but after 3 years I can see Stainless is rusty in front doors on the bottom. The gas knobs are poorly manufactured, 2 of the igniters are not working and been cleaned several times.
I am very disappointed in Webber I thought this brand was one of the top of the line.
I am very disappointed in Webber I thought this brand was one of the top of the line.
No, I would not recommend this to a friend.
Response from weber.comBy Weber Grills , Weber Grills , May 6, 2020
Hello! We are sorry to hear you are having some trouble with your grill. Depending on your location, additional maintenance will be needed to keep up the appearance of the exterior steel parts. Below are a couple helpful tips.
1. At the first sign of staining/discoloration/surface rust we would recommend cleaning with stainless steel cleaner. Once cleaned, we recommend using a stainless steel polish (ex. Weber's brand) to keep it looking its best in-between cleanings.
2. Once a week we would recommend wiping down the grill with a wet towel or rag and then drying completely.
3. We would only recommend covering your grill if you know inclement weather is coming.
4. The quicker you get at a stain the easier it will be to clean off.
Please contact our team at support@weberstephen.com, and we will be happy to offer some assistance for the control knobs and the igniters of your grill. Thanks!
1. At the first sign of staining/discoloration/surface rust we would recommend cleaning with stainless steel cleaner. Once cleaned, we recommend using a stainless steel polish (ex. Weber's brand) to keep it looking its best in-between cleanings.
2. Once a week we would recommend wiping down the grill with a wet towel or rag and then drying completely.
3. We would only recommend covering your grill if you know inclement weather is coming.
4. The quicker you get at a stain the easier it will be to clean off.
Please contact our team at support@weberstephen.com, and we will be happy to offer some assistance for the control knobs and the igniters of your grill. Thanks!
Written by a customer while visiting weber.com
Posted by: Ghgggggggghgggg
from Bucks County , PA
Gender:Male
Verified Purchase:Yes
I just bought another Weber 470 grill but this time for propane instead of natural gas because I had moved to an area without natural gas. There was no doubt in m mind with regard to buying another Weber grill. The quality is there and parts should you need to replace anything such as grill grids flavor bars are readily available. Absolutely love the searing burners for perfect grill marks on my steaks and pork chops.The smoker box is awesome especially with its own burner and the rotisserie works great for grilling chickens and pork loins.
Great grill - will never own any other.
Great grill - will never own any other.
I would recommend this to a friend!
Written by a customer while visiting weber.com
Customer Rating
5
outstanding grill
on August 1, 2020
Posted by: RobLea
from Weatherford , Texas
Gender:Male
We have our grill for 11 years and its a dream. The rotisserie works great. We have cooked turkey, chicken and pork loin all turned out perfectly.
I would recommend this to a friend!
Written by a customer while visiting weber.com
Customer Rating
4
Pretty good
on September 12, 2020
Posted by: Outdoor griller
from Northern Minnesota
Gender:Male
Expertise:Intermediate
Tried to boil a pot of water for corn on the cob and not enough heat to do so- very disappointing
I would recommend this to a friend!
Written by a customer while visiting weber.com
Customer Rating
5
Quality, heating capacity, features
on September 14, 2020
Posted by: Mtrunner
from Bikings, MT
Gender:Male
This my second season with my Weber Summit. I use it at least three times a week year round. I live in Montana so a lot of my grilling is in snow and cold. This unit has enough btu's to grill in freezing temperatures. I absolutely love it. My friends have grill envy.
I would recommend this to a friend!
Written by a customer while visiting weber.com
Customer Rating
1
very disappointed
on April 21, 2023
Posted by: howard 57
from Plymouth MA
Gender:Male
I have been a loyal weber grill customer for 40 years. I purchased a new s-400 series natural gas grill in 2016. its been 7 years and it is just falling apart. The first ss lid developed rust spots in the 2nd year and weber replaced it. The SS flavorizer bars are rusting out and need to be replaced. The IR burner which I have only used once will not light. The poorly engineered hidden rotisserie motor mount is so flimsy that the spit pops out of the motor during cooking. The grill itself has very uneven heat distribution. all the metal parts on the inside of the grill are rising out and to add insult to injury any grill bought prior to 2017 is not covered under the 10yr warrantee. Also this grill is on my deck and always covered with a weber cover 3rd one in 7 years as the don't hold up either.
No, I would not recommend this to a friend.
Response from weber.comBy Weber grills , Consumer care, April 24, 2023
Thank you for your feedback! We are sorry to hear you are not pleased with your Summit S-470 gas grill. Here at Weber, we stand by the quality of our products and cover them under great warranties. Our main goal is to have you love our products just as much as we do.
Please be on the lookout for an email, our Care team would like to follow up with you. Thank you!
Please be on the lookout for an email, our Care team would like to follow up with you. Thank you!
Written by a customer while visiting weber.com