Customer reviews from cuisinart.com
Cuisinart - Classic 12-Cup Coffeemaker - White
Average customer rating
4.3
(297 Reviews)
Rating breakdown 297 reviews
5 Stars
178
4 Stars
69
3 Stars
24
2 Stars
13
1 Star
13
90%of customers recommend this product.
(
175 out of
195)
Customer Reviews for Cuisinart - Classic 12-Cup Coffeemaker - White
Customer Rating
1
Just bought it, can’t set clock
on November 16, 2025
Posted by: Java-Helen
Bought yesterday. Followed instructions to set clock and have gibberish- you can see multiple digits on top of each other. Your guess is as good as mine as to why.
Response from cuisinart.comBy Cuisinart, November 18, 2025
Thanks for your comments about the 12-Cup Classic Coffee Maker. When beginning to set the clock, please make sure that you remove the piece of plastic cling film that comes over the screen. This can sometimes make it appear as there are over-lapping digits. If you are still having difficulty, our Consumer Assistance Team is ready and waiting to help! You can reach them at 1-800-726-0190.
Written by a customer while visiting cuisinart.com
Posted by: Babraitis
Gender:Female
Verified Purchase:Yes
Not fond of this purchase. All other cuisinart purchases have been fine but not this one. Coffee pot turns on and off arbitrarily. We have to unplug it when not in use so it doesn’t turn on and cause a fire. Would try another as I’ve only purchased cuisinarts
No, I would not recommend this to a friend.
Response from cuisinart.comBy Cuisinart, September 2, 2025
Hello- We are so sorry to hear about the trouble you've had with your Coffee Maker. Cuisinart is committed to providing the highest quality products and consumer satisfaction. Please contact us at 1-800-726-0190 or via email to customerservice@cuisinart.com at your convenience and reference ticket number 8900362421. If you email us, please use the subject line ‘Cuisinart Review’. -Cuisinart Consumer Care Team
Written by a customer while visiting cuisinart.com
Posted by: Anonymous
Gender:Male
Verified Purchase:Yes
Makes very good coffee, and keeps it warm without burning it. Coffee is still tasty after four hours!
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: Marie Dominica
Gender:Female
Verified Purchase:Yes
Very easy to use, esp. when you need coffee to figure out a coffee maker.
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: gsmidg
Verified Purchase:Yes
I purchased this on 1/06/2021. I liked the size and features of this coffee maker. However after nearly a year this product started turning off and on which to me was a safety issue. I called the warranty number and they said would ship me replacement.I called again two weeks later. Same answer. Now after a month Nothing. If they don't make this good I will buy another brand. Very disappointed with Cuisinart.
Written by a customer while visiting cuisinart.com
Posted by: Boston !
Gender:Male
Verified Purchase:Yes
Good quality for the price. This is the third one in ten years, but I'm sticking with it!
I would recommend this to a friend!
Written by a customer while visiting cuisinart.com
Posted by: Deb A
Gender:Female
Verified Purchase:Yes
Makes a great tasting pot of coffee and I love the features. The only complain I have is the way the water and grounds are put into the pot. Each time I get ready to brew, the entire put must be pulled all the way from under the cabinets to fill with water and grounds. Also, it's very awkward putting water into the reservoir if using the carafe. Makes excellent choice but not easy, (almost unsafe), to prepare. A side or slide out reservoir and grind holder would have made this an excellent purchase.
Written by a customer while visiting cuisinart.com
Posted by: I love Great Coffee ☕️
Verified Purchase:Yes
My Cuisinart Coffee Maker would have a 5 Star review if the pot and lid design were better. The coffee pot top edge had a lip that prevents all the coffee from being poured into your cup. The lid isn't the best design either because the coffee doesn't brew into the pot cleanly, and over time, it will get too stained.
Written by a customer while visiting cuisinart.com