Customer reviews from hp.com
HP - 14" FHD Laptop - Intel Core i3-1115G4 - 4GB - 128GB SSD - Silver
Average customer rating
4.4
(150 Reviews)
Rating breakdown 150 reviews
5 Stars
102
4 Stars
27
3 Stars
10
2 Stars
3
1 Star
8
90%of customers recommend this product.
(
88 out of
98)
Customer Reviews for HP - 14" FHD Laptop - Intel Core i3-1115G4 - 4GB - 128GB SSD - Silver
Posted by: CTCELLC
from NE
Verified Purchase:Yes
[This review was collected as part of a promotion.] Bad Computer all around! Got it and it was extremely difficult to setup!
No, I would not recommend this to a friend.
Features
1
Performance
1
Response from hp.comBy Alexis, HP Care, April 6, 2021
Hello,
Thank you very much for your review, and sorry to hear that there seem to be multiple concerns with your computer. We are always grateful for any feedback received regarding our products and user experience and can assure you that reviews like yours allow us to adjust our future product designs to better serve the needs of our customers.
If you still need help, I'd recommend checking out this link for assistance in setting up your computer: https://support.hp.com/us-en/help/windows-10-support-center-computing
Alternatively, please get in touch with us via your preferred method at this link: support.hp.com. We're always here and more than happy to help get your computer running optimally.
Alexis
HP Care
Thank you very much for your review, and sorry to hear that there seem to be multiple concerns with your computer. We are always grateful for any feedback received regarding our products and user experience and can assure you that reviews like yours allow us to adjust our future product designs to better serve the needs of our customers.
If you still need help, I'd recommend checking out this link for assistance in setting up your computer: https://support.hp.com/us-en/help/windows-10-support-center-computing
Alternatively, please get in touch with us via your preferred method at this link: support.hp.com. We're always here and more than happy to help get your computer running optimally.
Alexis
HP Care
Written by a customer while visiting hp.com
Posted by: donothaveit
from Wy
Verified Purchase:Yes
[This review was collected as part of a promotion.] Bought this for a granddaughter for Christmas and she really likes it. It was already set up and she had it up and running in no time. Only fall back is it didn't come with a disc reader-writer.
I would recommend this to a friend!
Features
4
Performance
4
Written by a customer while visiting hp.com
Posted by: Jay4444
Verified Purchase:Yes
My great granddaughter is pleased with her laptop!
Written by a customer while visiting hp.com
Posted by: Adam Rad
Verified Purchase:Yes
[This review was collected as part of a promotion.] Laptop set up was not easy would not let me enter in my dob to get started.
Written by a customer while visiting hp.com
Posted by: Heikki
from Michigan
Verified Purchase:Yes
[This review was collected as part of a promotion.] Was very easy to set up. Great computer for senior's. Price as great also. The wireless printer is also great. this is my 2nd HP and very happy with it.
Written by a customer while visiting hp.com
Posted by: Edna51Mae
from White Lake, NC
Verified Purchase:Yes
It is great for what I need. The only thing I didn't realize is no DVD player. I copied a game I love to play on a flash drive (no DVD) but can't make it work on my laptop. I'm not understanding that.
I would recommend this to a friend!
Written by a customer while visiting hp.com
Posted by: BOBRGS
from PINEHURST, TEXAS
Verified Purchase:Yes
[This review was collected as part of a promotion.] I bought this computer few weeks ago I am very pleased is easy and simple it has everything I want and need
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com
Posted by: Kathy575
from Jacksonville, FL
Verified Purchase:Yes
I love my new HP 14" Laptop. I had an older laptop that was at least 5 years old. It took forever to boot up in the morning and was heavy. My new laptop is very light to carry and is fast. When I had to restart my old laptop, it took forever for it to complete the process. This one takes less than a minute.
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com