Customer reviews from hp.com
HP - 14" FHD Laptop - Intel Core i3-1115G4 - 4GB - 128GB SSD - Silver
Average customer rating
4.4
(148 Reviews)
Rating breakdown 148 reviews
5 Stars
101
4 Stars
26
3 Stars
10
2 Stars
3
1 Star
8
90%of customers recommend this product.
(
86 out of
96)
Customer Reviews for HP - 14" FHD Laptop - Intel Core i3-1115G4 - 4GB - 128GB SSD - Silver
Posted by: C++/Linux developer
Verified Purchase:Yes
positive: lightweight, CPU fast, RAM 8GB & 128 GB NVM right size for linux, promotion price very good, battery lasts long (decreasing screen brightness).
negative: screen too bright in setup (cannot decrease brightness), fan is noisy when it is turned on, up/down arrows on keyboard are uncomfortable (more important than other keys). wifi disconnects in linux (realtek may be the culprit), lots of bloatware (I had to re-partition & erase Windows completely). The HDMI connection does not work with some projectors, Cannot get my Windows license # (please email it).
I would recommend this to a friend!
Written by a customer while visiting hp.com
Posted by: CTCELLC
from NE
Verified Purchase:Yes
[This review was collected as part of a promotion.] Bad Computer all around! Got it and it was extremely difficult to setup!
No, I would not recommend this to a friend.
Features
1
Performance
1
Response from hp.comBy Alexis, HP Care, April 6, 2021
Hello,
Thank you very much for your review, and sorry to hear that there seem to be multiple concerns with your computer. We are always grateful for any feedback received regarding our products and user experience and can assure you that reviews like yours allow us to adjust our future product designs to better serve the needs of our customers.
If you still need help, I'd recommend checking out this link for assistance in setting up your computer: https://support.hp.com/us-en/help/windows-10-support-center-computing
Alternatively, please get in touch with us via your preferred method at this link: support.hp.com. We're always here and more than happy to help get your computer running optimally.
Alexis
HP Care
Thank you very much for your review, and sorry to hear that there seem to be multiple concerns with your computer. We are always grateful for any feedback received regarding our products and user experience and can assure you that reviews like yours allow us to adjust our future product designs to better serve the needs of our customers.
If you still need help, I'd recommend checking out this link for assistance in setting up your computer: https://support.hp.com/us-en/help/windows-10-support-center-computing
Alternatively, please get in touch with us via your preferred method at this link: support.hp.com. We're always here and more than happy to help get your computer running optimally.
Alexis
HP Care
Written by a customer while visiting hp.com
Posted by: donothaveit
from Wy
Verified Purchase:Yes
[This review was collected as part of a promotion.] Bought this for a granddaughter for Christmas and she really likes it. It was already set up and she had it up and running in no time. Only fall back is it didn't come with a disc reader-writer.
I would recommend this to a friend!
Features
4
Performance
4
Written by a customer while visiting hp.com
Posted by: Jay4444
Verified Purchase:Yes
My great granddaughter is pleased with her laptop!
Written by a customer while visiting hp.com
Posted by: Adam Rad
Verified Purchase:Yes
[This review was collected as part of a promotion.] Laptop set up was not easy would not let me enter in my dob to get started.
Written by a customer while visiting hp.com
Posted by: Heikki
from Michigan
Verified Purchase:Yes
[This review was collected as part of a promotion.] Was very easy to set up. Great computer for senior's. Price as great also. The wireless printer is also great. this is my 2nd HP and very happy with it.
Written by a customer while visiting hp.com
Posted by: jwbednarz
from San Antonio, Texas USA
Verified Purchase:Yes
unable to find technical assistance for memory upgrade.
I would recommend this to a friend!
Written by a customer while visiting hp.com
Posted by: BOBRGS
from PINEHURST, TEXAS
Verified Purchase:Yes
[This review was collected as part of a promotion.] I bought this computer few weeks ago I am very pleased is easy and simple it has everything I want and need
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com