Customer reviews from geappliances.com
GE Profile - 21.9 Cu. Ft. Side-by-Side Counter-Depth Refrigerator with LED Lighting - Stainless Steel
Average customer rating
4.1
(514 Reviews)
Rating breakdown 514 reviews
5 Stars
280
4 Stars
101
3 Stars
61
2 Stars
35
1 Star
37
77%of customers recommend this product.
(
352 out of
457)
Customer Reviews for GE Profile - 21.9 Cu. Ft. Side-by-Side Counter-Depth Refrigerator with LED Lighting - Stainless Steel
Customer Rating
4
GE Profile ice maker needs improvement
on September 1, 2024
Posted by: Cpbrookins66
from Sacramento, CA
The ice maker crusher blades/ motor stopped working after 2 years. The ice maker wheel to push ice is plastic and struggles to move ice and push it out. Frost is also formed inside the ice maker component. Will repairs cost more than purchasing a portable ice maker??
Serial MM 426166 (Model PZS22MSKKHSS)
Serial MM 426166 (Model PZS22MSKKHSS)
I would recommend this to a friend!
Features
4
Performance
4
Quality
5
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
3
okay fridge terrible water and ice dispenser.
on September 28, 2024
Posted by: Brady05
from Jacksonville
poor water and ice Despenser design.
Springs randomly fell out of water and ice dispenser paddle making the seal for the icecube shoot gapped causing excessive frost build up.
also the missing spring causes water to drip when you're done dispensing water.
I've replaced the solenoid valves or water comes into the refrigerator twice.
at least I got a free solenoid valve because the second one failed within a year of the first one.
Springs randomly fell out of water and ice dispenser paddle making the seal for the icecube shoot gapped causing excessive frost build up.
also the missing spring causes water to drip when you're done dispensing water.
I've replaced the solenoid valves or water comes into the refrigerator twice.
at least I got a free solenoid valve because the second one failed within a year of the first one.
No, I would not recommend this to a friend.
Features
4
Performance
4
Quality
2
Value
2
Response from geappliances.comBy Charlie, GE_Appliances, September 30, 2024
We're sorry to know that water drips while dispensing the ice. We’re constantly working to improve our products and it’s honest feedback like yours that helps us make sure that happens.
Written by a customer while visiting geappliances.com
Customer Rating
3
Disappointed
on October 6, 2024
Posted by: Pams73
from Glen Ellyn Il
A constant loud hum on this appliance.
Huge crash when the icemaker empties
Not a perfect counter depth
Noisy waterline to icemaker noise
Huge crash when the icemaker empties
Not a perfect counter depth
Noisy waterline to icemaker noise
No, I would not recommend this to a friend.
Features
4
Performance
2
Quality
3
Value
2
Response from geappliances.comBy Adrian, GE_Appliances, October 7, 2024
We are more than happy to provide guidance with your new refrigerator. We have provided some normal refrigerator operating sounds at the link below. If you are experiencing a sound not listed, service is recommended. You can schedule an appointment with a GE Appliances technician by calling 1-800-432-2737 or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm
https://products.geappliances.com/appliance/gea-support-search-content?contentId=15901&_ga=2.8497015.310930434.1728318403-507723860.1707936747
https://products.geappliances.com/appliance/gea-support-search-content?contentId=15901&_ga=2.8497015.310930434.1728318403-507723860.1707936747
Written by a customer while visiting geappliances.com
Customer Rating
4
Great features
on October 29, 2024
Posted by: Richy111
from Florida
love it 11111111111111111111111111111111111111111111111
Features
4
Quality
4
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
5
Beautiful style
on November 7, 2024
Posted by: AprilMoon44
from Ca
Very beautiful refrigerator. It looks great in my kitchen and fits all our groceries.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Great fridge
on December 31, 2024
Posted by: Main 25
from Atlanta
Looks great and has alot of space. Great features
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
3
Ice maker auger continues to break.
on February 13, 2025
Posted by: TMls
The ice auger keeps breaking, I have to replace it twice a year. I’m not a plastics engineer if there isn’t a resin capable of withholding cold temps you should use a different material. I found a piece of plastic in my glass.
Response from geappliances.comBy Adrian, GE_Appliances, February 17, 2025
As we continue to make improvements to our appliances, your feedback is extremely important to us. We will pass these comments along to our product team to review.
Written by a customer while visiting geappliances.com
Customer Rating
3
LED lights have issue
on March 2, 2025
Posted by: TSAD1988
from San Diego
In 2 years the LED lights inside the refrigerator have stopped working
Response from geappliances.comBy Vikki, GE_Appliances, March 4, 2025
We are sorry to hear about the difficulty you're having with your refrigerator and have sent you an email to gather additional information. Please respond at your earliest convenience.
Written by a customer while visiting geappliances.com