Customer reviews from geappliances.com
GE Profile - 21.9 Cu. Ft. Side-by-Side Counter-Depth Refrigerator with LED Lighting - Stainless Steel
Average customer rating
4.1
(514 Reviews)
Rating breakdown 514 reviews
5 Stars
280
4 Stars
101
3 Stars
61
2 Stars
35
1 Star
37
77%of customers recommend this product.
(
352 out of
457)
Customer Reviews for GE Profile - 21.9 Cu. Ft. Side-by-Side Counter-Depth Refrigerator with LED Lighting - Stainless Steel
Customer Rating
3
Poor in-door design.
on October 13, 2023
Posted by: TR32
from Ashland, Or
Ice crusher often spits out large chunks and hole cubes. Tray under water dispenser is poorly designed and too shallow to keep more than few drops of water, the rest hits the floor.
No, I would not recommend this to a friend.
Features
3
Performance
4
Quality
3
Value
3
Response from geappliances.comBy Tierra@GEAppliances, October 14, 2023
Hello there,
Thanks so much for connecting. We're so very sorry to hear you're having issues with the ice dispenser of your new refrigerator. This is certainly not the experience we want for you. We're here to help!
Does the ice seem to be clumped together? If so, please refer to the article here for some troubleshooting tips: https://products.geappliances.com/appliance/gea-support-search-content?contentId=21554
You may also try unplugging the unit for a little while and plugging it back in. If this doesn't seem to help, please take full advantage of your warranty and schedule a service appointment. You can schedule an appointment with a GE Appliances technician by calling 1-800-432-2737 or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm
Have a great day. - Tierra@GEAppliances
Thanks so much for connecting. We're so very sorry to hear you're having issues with the ice dispenser of your new refrigerator. This is certainly not the experience we want for you. We're here to help!
Does the ice seem to be clumped together? If so, please refer to the article here for some troubleshooting tips: https://products.geappliances.com/appliance/gea-support-search-content?contentId=21554
You may also try unplugging the unit for a little while and plugging it back in. If this doesn't seem to help, please take full advantage of your warranty and schedule a service appointment. You can schedule an appointment with a GE Appliances technician by calling 1-800-432-2737 or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm
Have a great day. - Tierra@GEAppliances
Written by a customer while visiting geappliances.com
Customer Rating
5
Great look !
on October 21, 2023
Posted by: Azizin
from California
This refrigerator has many great features;such as reliable ice maker and water dispenser.quite , energy efficient,advance climate control system .
Features
5
Performance
5
Quality
5
Value
5
Response from geappliances.comBy Charlie, GE_Appliances, October 26, 2023
Hello there,
We’re thrilled that you’ve been impressed by your gorgeous new refrigerator; the sensational stainless-steel finish looks absolutely fabulous in any kitchen, and we’re so happy to hear you’ve been enjoying its incredible icemaker.
We love the flexibility offered by the quick space shelf, and the incredible illumination provided by the LED lighting makes it so easy to find your favorite foods. We truly appreciate you choosing GE Appliances, and please know we’re here should you ever need assistance.
-Charlie@GEAppliances
We’re thrilled that you’ve been impressed by your gorgeous new refrigerator; the sensational stainless-steel finish looks absolutely fabulous in any kitchen, and we’re so happy to hear you’ve been enjoying its incredible icemaker.
We love the flexibility offered by the quick space shelf, and the incredible illumination provided by the LED lighting makes it so easy to find your favorite foods. We truly appreciate you choosing GE Appliances, and please know we’re here should you ever need assistance.
-Charlie@GEAppliances
Written by a customer while visiting geappliances.com
Customer Rating
4
Overall very good
on November 4, 2023
Posted by: dhk99
Once we learned our way around the 'fridge, we're really quite pleased with it. There are a couple of minor quibbles, (like not being able to get my tall water bottle under the ice dispenser), but all-in-all it serves our needs quote nicely.
I would recommend this to a friend!
Features
4
Performance
4
Quality
4
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
4
Fairly quiet operation
on November 21, 2023
Posted by: Munozg1
from Sacramento, CA
Ice maker is really small. Also really slow to make ice.
No, I would not recommend this to a friend.
Features
4
Performance
3
Quality
4
Value
3
Written by a customer while visiting geappliances.com
Customer Rating
5
Quality and features are great!
on January 13, 2024
Posted by: SteveChase
from Jersey City, NJ
So glad we decided to go for a Profile. Interior finish, features and quality are so much nicer that the basic line. Very quiet.
Features
5
Quality
5
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
5
Great and space is good
on January 15, 2024
Posted by: maribelandste
from INDIO California
Love GE appliances they are great, easy to clean and keeps our food safe.
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Just the right size.
on February 5, 2024
Posted by: Ruth71
I love my refrigerator. The appearance is beautiful and just the right size.
No, I would not recommend this to a friend.
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Easy access
on February 27, 2024
Posted by: NewKitchenFridge
from New Egypt, NJ
I like the sleek design and the filtered water is good.
Written by a customer while visiting geappliances.com