Customer reviews from geappliances.com
GE Profile - 21.9 Cu. Ft. Side-by-Side Counter-Depth Refrigerator with LED Lighting - Stainless Steel
Average customer rating
4.1
(514 Reviews)
Rating breakdown 514 reviews
5 Stars
280
4 Stars
101
3 Stars
61
2 Stars
35
1 Star
37
77%of customers recommend this product.
(
352 out of
457)
Customer Reviews for GE Profile - 21.9 Cu. Ft. Side-by-Side Counter-Depth Refrigerator with LED Lighting - Stainless Steel
Customer Rating
3
It's a small fridge
on May 16, 2023
Posted by: Sri D1234
from Tracy CA
It's a small fridge with very little space for refrigerator.
No, I would not recommend this to a friend.
Features
3
Performance
4
Quality
3
Value
3
Response from geappliances.comBy Sylvia@GEA, GE_Appliances, May 17, 2023
Hi,
Having enough space in your refrigerator is important, and we're sorry to hear this unit hasn't met your needs. Your comments on this refrigerator's design are important to us and we'll be sure our design team sees them. Thanks for the review.
-Sylvia@GEA
Having enough space in your refrigerator is important, and we're sorry to hear this unit hasn't met your needs. Your comments on this refrigerator's design are important to us and we'll be sure our design team sees them. Thanks for the review.
-Sylvia@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Great Size For Counter Depth. PZS22MYKFS
on May 20, 2023
Posted by: Dabbey
from California
I Love My New GE Stainless Steel Refrigerator/ Freezer !! It Works Great !! I Got The GE Profile. I Like The Quick Ice Feature & All The Other Features. Plus It’s A Counter Depth, Which Is What I Needed. I Purchased A Stove To Match It At The Same Time !!
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
1
Noisy Refrigerator
on May 22, 2023
Posted by: Flyawaygirl
from ALEXANDRIA VA
Very disappointed in this refrigerator. Have only had product for three weeks. It is very noisy. Can hear noise all day and night. Called GE for service repair. Tech explained noise due to freon circulating through refrigerator. Ordered part. No guarantee repair will fix problem. Ready to return refrigerator due to bad product design.
No, I would not recommend this to a friend.
Features
2
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Sylvia@GEA, GE_Appliances, May 23, 2023
Hi,
The experience you've described is not expected, but we're committed to getting you the assistance you need for your refrigerator. We'll have an agent contact you via email for more information, and we truly appreciate your patience during this time. Talk to you soon.
-Sylvia@GEA
The experience you've described is not expected, but we're committed to getting you the assistance you need for your refrigerator. We'll have an agent contact you via email for more information, and we truly appreciate your patience during this time. Talk to you soon.
-Sylvia@GEA
Written by a customer while visiting geappliances.com
Customer Rating
2
Water dispenser
on May 29, 2023
Posted by: MF67
from San Diego, CA
Water and ice dispenser not working after 13 mos. Other than tgat, it's good for a small household.
No, I would not recommend this to a friend.
Features
3
Performance
2
Quality
2
Value
4
Response from geappliances.comBy Devin@GEA, GE_Appliances, May 31, 2023
Good afternoon,
Thank you for taking the time to leave a review on your GE Appliances refrigerator. We are thrilled to hear that you are liking your refrigerator thus far, however, we're sorry to hear that you are having some trouble with the ice maker.
In this case, we recommend scheduling a service appointment with GE Appliances Factory Service Team. You can schedule an appointment by calling the Service Department directly at 1-800-GECares (1-800-432-2737) Monday – Friday: 8 a.m. – 8 p.m. ET, or by scheduling online at the following link: https://www.geappliances.com/ge/service-and-support/service.htm
Thank you for choosing GE Appliances for your home!
-Devin@GEA
Thank you for taking the time to leave a review on your GE Appliances refrigerator. We are thrilled to hear that you are liking your refrigerator thus far, however, we're sorry to hear that you are having some trouble with the ice maker.
In this case, we recommend scheduling a service appointment with GE Appliances Factory Service Team. You can schedule an appointment by calling the Service Department directly at 1-800-GECares (1-800-432-2737) Monday – Friday: 8 a.m. – 8 p.m. ET, or by scheduling online at the following link: https://www.geappliances.com/ge/service-and-support/service.htm
Thank you for choosing GE Appliances for your home!
-Devin@GEA
Written by a customer while visiting geappliances.com
Customer Rating
1
Not working a little after a year!
on June 8, 2023
Posted by: Jes707
from California
I’ve only had this refrigerator a little over a year and it is already not cooling properly. But the refrigerator and freezer are running about 10 degrees under the set temperature. I called for service and it will take almost two weeks for an appointment. Of course my food will expire under these conditions.
No, I would not recommend this to a friend.
Features
4
Performance
1
Quality
1
Value
3
Response from geappliances.comBy Jonathon@GEA, GE Appliances, June 9, 2023
Hello - Thank you so much for taking a moment to get in touch and share your experience so far. We're really sorry to hear that the temperatures are not reaching the appropriate levels. That is not what we expect at all from this model.
We're glad to see that you got in touch and scheduled service. Our technicians are definitely going to be able to get this working like new. We do apologize about the wait time for this and appreciate the patience you've shown so far.
Let us know if you have any questions, we are always happy to help. - Jonathon@GEA
We're glad to see that you got in touch and scheduled service. Our technicians are definitely going to be able to get this working like new. We do apologize about the wait time for this and appreciate the patience you've shown so far.
Let us know if you have any questions, we are always happy to help. - Jonathon@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Ice
on July 6, 2023
Posted by: Billy84
So far we like the looks and the amount of ice it makes. It is working fine
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
5
Great for one person
on July 9, 2023
Posted by: Kay09
from Woodbridge Virginia
21cuft is just the right size for me. I love the side by side. I can stand and pick what I want from the freezer. The ice maker and water access are definitely a plus for my many drinks of water throughout the day.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Side by side design
on July 13, 2023
Posted by: jenwom
from SC
Love side by side fridge/freezer design and outside door ice/water dispenser. Great storage configuration. I love that new stainless finish is able to accept magnets!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com