Customer reviews from geappliances.com
GE Profile - 21.9 Cu. Ft. Side-by-Side Counter-Depth Refrigerator with LED Lighting - Stainless Steel
Average customer rating
4.1
(514 Reviews)
Rating breakdown 514 reviews
5 Stars
280
4 Stars
101
3 Stars
61
2 Stars
35
1 Star
37
77%of customers recommend this product.
(
352 out of
457)
Customer Reviews for GE Profile - 21.9 Cu. Ft. Side-by-Side Counter-Depth Refrigerator with LED Lighting - Stainless Steel
Customer Rating
3
As expected
on March 2, 2023
Posted by: Mir4
from CALIFORNIA
The product is as expected! I would improve the water dispenser
I would recommend this to a friend!
Features
3
Performance
4
Quality
3
Value
3
Response from geappliances.comBy MichaelBatGEA, GEAppliances, March 3, 2023
Hello,
We’re glad that your new refrigerator has been working as well as expected, we really love the fantastic features that this model offers. We really enjoy the QuickSpace shelf and the versatility that it offers. We’re sorry to hear that the water dispenser isn’t everything you expected and we will work hard to improve the design so that it may be better in the future. Thank you for taking the time to leave us your feedback and please feel free to reach out with anything else you may need. Best regards. -MichaelB@GEA
We’re glad that your new refrigerator has been working as well as expected, we really love the fantastic features that this model offers. We really enjoy the QuickSpace shelf and the versatility that it offers. We’re sorry to hear that the water dispenser isn’t everything you expected and we will work hard to improve the design so that it may be better in the future. Thank you for taking the time to leave us your feedback and please feel free to reach out with anything else you may need. Best regards. -MichaelB@GEA
Written by a customer while visiting geappliances.com
Customer Rating
3
Looks Great
on March 2, 2023
Posted by: Anonymous
from Alabama
GE should have offered more features for the price.
I would recommend this to a friend!
Features
3
Performance
5
Quality
4
Value
3
Response from geappliances.comBy Tierra@GEA, GE Appliances, March 3, 2023
Hi - This is good honest feedback. And we appreciate it.
Thank you so much for posting this review. And though it's simple and to the point, we would love to hear more of what features you feel would benefit you. Your experience is important and by sharing, it helps us to better understand how to serve you and your appliance needs.
Please feel free to keep us posted on your journey with your new fridge. It means alot and we're always here to help.
Sincerely, your friends at GE Appliances. - Tierra@GEA
Thank you so much for posting this review. And though it's simple and to the point, we would love to hear more of what features you feel would benefit you. Your experience is important and by sharing, it helps us to better understand how to serve you and your appliance needs.
Please feel free to keep us posted on your journey with your new fridge. It means alot and we're always here to help.
Sincerely, your friends at GE Appliances. - Tierra@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Flattering Side by Side
on March 4, 2023
Posted by: Debbie10704
from Florida
The handles do not protrude out a lot, which prevents them from banging into things when the doors are swung open. It also allows for easier passage in front of it. There is a lot of room on the inside refrigerator door. I was able to purchase an additional shelf to install to increase my storage space.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
5
GE PROFILE REFER
on March 9, 2023
Posted by: Anonymous
from Tucson
Great Quality Refrigerator. Would highly. Recommend.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
3
Small capacity
on March 11, 2023
Posted by: GodsFavorite1
from California
This refrigerator is for someone that is beginning life not for a large family
No, I would not recommend this to a friend.
Features
5
Performance
5
Quality
5
Value
2
Response from geappliances.comBy Sarah@GEA, GE_Appliances, March 14, 2023
Hey there, and thank you for leaving a review. While we’re glad you rate the refrigerator well overall, we regret that you aren’t happy with its capacity and feel it wouldn’t work for a large family. We always want to provide a great product, and this refrigerator offers 21.9 cubic feet of capacity. Your concern will be shared with our team for future review and development.
We do offer other models that have more capacity, and if you’d like to view our various refrigerators you can do so here: https://www.geappliances.com/ge-appliances/kitchen/refrigerators/ . You can use the filtering options on the side of the page to select for a larger capacity, if you’d like.
We’re confident the refrigerator will work well for you for years to come, and if you have any other concerns or questions we’re always happy to help. All the best! -Sarah@GEA
We do offer other models that have more capacity, and if you’d like to view our various refrigerators you can do so here: https://www.geappliances.com/ge-appliances/kitchen/refrigerators/ . You can use the filtering options on the side of the page to select for a larger capacity, if you’d like.
We’re confident the refrigerator will work well for you for years to come, and if you have any other concerns or questions we’re always happy to help. All the best! -Sarah@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Excellent counter depth refrigerator
on March 11, 2023
Posted by: Dave23272
from Oregon
Have had this refrigerator for about 3 months now. It is well designed and have not had any issues at all with temperature control, ice maker, water, etc. Highly recommend this product.
Features
5
Performance
5
Quality
5
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
4
Not a quiet fridge
on March 12, 2023
Posted by: NoisyFridgeOwner
from Merritt Island, FL
The fridge and ice maker function fine. The LED lighting is really nice. Not really fond of the shelves - they take up more room than on our 20+ y/o GE fridge that this one replaces.
My main complaint is about the noise. Not the occasional defrost or iceman noise, it's the constant gurgling/spurting sound when the refrigerator is running. It sounds like refrigerant squirting through the lines inside and maybe there's not enough insulation around them. We called for a repairman to evaluate and he said it's normal, and is, in fact, the refrigerant going through the lines. The sound is coming from about 5 ft up,near the back of the fridge. I'm considering taping some foam to the back to see if that makes it less obnoxious. We can hear this sound in the other room, 20 ft away.
I really don't think GE would intentionally design and manufacture a product that makes this kind of noise.
My main complaint is about the noise. Not the occasional defrost or iceman noise, it's the constant gurgling/spurting sound when the refrigerator is running. It sounds like refrigerant squirting through the lines inside and maybe there's not enough insulation around them. We called for a repairman to evaluate and he said it's normal, and is, in fact, the refrigerant going through the lines. The sound is coming from about 5 ft up,near the back of the fridge. I'm considering taping some foam to the back to see if that makes it less obnoxious. We can hear this sound in the other room, 20 ft away.
I really don't think GE would intentionally design and manufacture a product that makes this kind of noise.
No, I would not recommend this to a friend.
Features
5
Performance
5
Quality
4
Value
3
Written by a customer while visiting geappliances.com
Customer Rating
5
Love it!
on March 12, 2023
Posted by: Jerble
Good size and works well for my household of 2 people. I like the extra freezer space, compared to a top freezer design.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com